PropTech Breakthrough Awards Program Recognizes Innovation in the Global Real Estate Technology Industry

EliseAI, the most advanced AI company automating property management operations, today announced it has won “PropTech AI Solution of the Year” in the 5^th annual PropTech Breakthrough Awards program conducted by PropTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes the world’s most innovative real estate technology companies and solutions.

EliseAI’s platform is the housing industry's first and only fully integrated conversational AI solution that automates the entire resident lifecycle, from initial inquiry through renewals, delinquencies, and maintenance requests. By operating seamlessly across webchat, text, email, and voice channels, EliseAI ensures every interaction is personalized and contextually relevant, delivering unmatched efficiency and resident satisfaction.

With its powerful, agentic AI technology, EliseAI autonomously handles over 95% of routine resident and prospect interactions, escalating only complex or nuanced conversations to human teams. The integrated EliseCRM consolidates all contacts, conversations, and insights, providing operators with a centralized data command center. From here, property teams can easily access comprehensive reports on leasing performance, maintenance activity, renewal rates, delinquencies, and VoiceAI engagements, driving smarter and faster business decisions.

"We're thrilled to receive this recognition from PropTech Breakthrough. EliseAI’s vision has always been to fundamentally transform housing operations through intelligent automation," said Minna Song, CEO of EliseAI. "Our platform isn’t merely supplemental technology, it’s a new operating standard, empowering property teams to deliver exceptional resident experiences, drive significant operational efficiencies, and sustainably scale their businesses. We remain deeply committed to solving housing's greatest challenges through continuous innovation."

EliseAI’s LeasingAI manages the full leasing lifecycle by capturing, nurturing, and converting leads 24/7. Configurable leasing “modes” allow teams to set customizable goals, whether it's scheduling more tours, screening prospects, or driving more applications across individual communities or entire portfolios. With AI-Guided tours, prospects benefit from flexible touring options, enhancing convenience and engagement.

ResidentAI optimizes resident operations by automating maintenance workflows from request to resolution, supported by a dedicated Maintenance App for task tracking and assignment. It also streamlines renewals through proactive, predictive engagement with residents, improving retention rates and reducing vacancy risk. Additionally, ResidentAI significantly improves rent collection processes, reducing delinquencies and enhancing cash flow.

PropTech Breakthrough’s annual awards program identifies and honors standout innovators within the rapidly evolving real estate technology sector. This year, EliseAI distinguished itself from thousands of entries through its robust, vertically-focused solution that dramatically improves lead conversion, resident satisfaction, and operating efficiency.

“EliseAI breaks through the PropTech market by combining deep vertical focus with truly enterprise-grade AI. Plenty of point solution chatbots exist in the PropTech space; however, they only go so far. Accurate, conversational assistance for renters reduces operational costs and enables teams to focus on face-to-face interactions,” said Bryan Vaughn, Managing Director of PropTech Breakthrough Awards. “By delivering autonomous, cross-channel conversations that drive occupancy and NOI, while fitting seamlessly into existing tech stacks, EliseAI leads to higher lead-to-lease conversions and double-digit reductions in operating cost. We’re pleased to recognize EliseAI with ‘PropTech AI Solution of the Year!’”

About EliseAI

EliseAI builds domain-specific conversational AI for housing and healthcare. Its platform helps property managers handle leasing, maintenance and resident engagement, while supporting medical practices with patient scheduling, intake and front-desk operations. EliseAI replaces fragmented tools with one integrated system that reduces manual work, lowers costs and improves experience for residents and patients alike. The company is based in New York with teams in San Francisco, Boston and Chicago. To learn more, visit www.eliseai.com.

About PropTech Breakthrough

Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the PropTech Breakthrough Awards program is devoted to honoring excellence in technologies, services, companies and products that empower remote work and distributed teams around the globe. The PropTech Breakthrough Awards program provides a forum for public recognition around the achievements of technology companies and solutions in categories including messaging & communication, project management, virtual events, team collaboration, virtual offices, collaborative design and more. For more information visit PropTechBreakthrough.com.

Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.

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With its powerful, agentic AI technology, EliseAI autonomously handles over 95% of routine resident and prospect interactions, escalating only complex or nuanced conversations to human teams.