New capabilities combine AI-driven automation with human intelligence to accelerate phishing threat detection and user-specific security awareness training

Cofense, the leader in intelligence-driven phishing defense, today announced significant advancements across its portfolio, introducing Smart Reinforcement within its Security Awareness Training solution, and unveiling the latest release of Triage 1.30 within its Phishing Detection and Response (PDR) solution. These enhancements mark a major step forward in Cofense’s mission to deliver faster, smarter, and more automated phishing threat remediation and training.

Smart Reinforcement Drives Measurable Resilience Through Targeted Learning

Smart Reinforcement streamlines the delivery of security education, using AI-powered automation and adaptive learning to quickly target user vulnerabilities with personalized training. Delivered through the Cofense Command Center, it combines intelligence, automation, and measurable outcomes to reduce phishing risk and drive lasting behavior change. Key capabilities include:

• AI-assisted training builder: This first-of-its-kind capability automatically delivers personalized reinforcement training based on user behavior and threat exposure. Unique to Cofense, this builder combines performance-based automation with an intelligent assistant that curates targeted content from a library of 3,000+ challenges, reducing manual effort and accelerating delivery from 30 minutes to under five.
• Scorable content for measurable learning: Delivers training that includes assessments to evaluate how users learn and retain knowledge. This enables organizations to measure learning effectiveness and quickly identify where education is most critical.
• Enhanced reporting and analytics: Provides deeper insights into user performance through metadata tagging and NIST CSF alignment. This enables targeted learning paths, identifies topics where users excel or struggle, and supports learner incentives for ongoing engagement.

Advancing Analyst Efficiency with Triage 1.30

Designed to streamline and accelerate phishing detection and response, Triage 1.30 combines AI-powered prediction, explainable insights, and automation to help organizations detect threats faster and with greater accuracy. Key capabilities include:

• AI-powered prediction with automated processing: Built on proprietary AI models, the Cofense Confidence Score automatically classifies messages across key phishing categories and assigns confidence scores to each threat. Analysts can set thresholds for automated quarantine, accelerating response and minimizing dwell time.
• Explainable AI for greater transparency: Provides clear, interpretable insights into how models make classification decisions, giving analysts the rationale behind each prediction. This transparency helps teams build trust in automation and meet growing customer demand for visibility into AI systems.
• Improved search capability for faster quarantine: Enables targeted, automated searches based on specific criteria through the Triage API. Analysts can efficiently query Continuous Quarantine data, refine detection logic, and accelerate remediation with precision and control.

“With these new capabilities, we’re equipping security teams to identify and neutralize phishing threats faster and more accurately than ever before,” said Rachel Roldan, VP of Product at Cofense. “We are directly addressing the growing speed and sophistication of phishing attacks that continue to evade traditional defenses. By combining AI-driven automation with frontline intelligence from over 35 million trained reporters, we’re not only accelerating threat response, we’re enabling organizations to build lasting resilience against the next wave of advanced email threats.”

To learn more about accelerating phishing defense by combining AI-driven automation with human oversight, please visit https://cofense.com/controlled-automation.

About Cofense

Cofense is the leading cybersecurity provider focused exclusively on stopping phishing—the most persistent and evolving cyber threat. Our AI-driven platform combines human intelligence from over 35 million global users with purpose-built detection and response tools to catch what traditional defenses miss. Cofense reduces false positives, remediates threats in minutes, and strengthens the human layer with real-world phishing simulations. Purpose-built for accuracy, speed, and scale, Cofense helps organizations close email security gaps, reduce analyst workload, and build lasting resilience against phishing attacks. Our analysts process over 9 million high-risk emails annually so we can deliver 24/7 actionable intelligence to help our customers, like Mastercard, UniCredit Bank, and Blue Cross Blue Shield, outpace cyber threats.

Cofense helps enterprises reduce risk, meet compliance demands, and empower their people to become an active line of defense.

Smarter phishing defense. Stronger human security.

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