For the Fourth Time, JetBlue Receives TPG Editors’ Choice Award Honoring its Domestic and International Core Cabin
JetBlue (Nasdaq: JBLU) today announced it has been recognized by The Points Guy (TPG) with an Editors’ Choice Award for Best Economy Class across U.S. airlines. This is the fourth time JetBlue, known for its low fares and great service, has won the coveted award and marks the airline’s seventh Editors’ Choice Award since 2018.
Curated by the distinguished editors of the leading consumer travel platform, TPG’s highly competitive awards honor excellence in airlines, travel and credit cards.
“In the year of revenge travel, we’re so excited to honor the best in travel, credit cards and loyalty programs,” said Brian Kelly, Founder of The Points Guy. “The beauty of travel would not be possible without these companies and the exceptional services they provide. Celebrating them with the TPG Awards is just a small way to say thank you on behalf of consumers all over the world for making their travel dreams a reality.”
Since 2018, The Points Guy has recognized the best in airlines, travel, credit cards and loyalty programs through the annual TPG Awards. Nominees for the TPG Awards were selected by TPG editors who have traveled around the world to thoroughly assess which products and companies were the best in each category, before voting opened for the general public online between September 1 through September 30.
“After a banner year in which JetBlue doubled-down on bold moves to grow as a travel company, we continue our commitment to the low fares and great service that makes our award-winning core experience unique,” said Jayne O’Brien, head of marketing and loyalty, JetBlue. “This recognition from trusted travel platform The Points Guy emboldens us to continue our path to disrupt legacy carriers as we aim to bring the JetBlue Experience to more customers.”
JetBlue—currently the sixth largest airline in the U.S.—is known for its industry-leading core experience, which allows every customer to have the most legroom in coach (a); seatback entertainment at every seat; free, fast and unlimited Fly-Fi broadband internet (b); complimentary, brand-name snacks and drinks; and award-winning customer service. This year, the airline reached new milestones as it continued to push boundaries and deliver a best-in-class core experience:
- Expanded Service: In 2023, JetBlue brought its award-winning core experience to new European destinations with nonstop daily service from New York City (JFK) to Paris Charles de Gaulle Airport (CDG) and Amsterdam Schiphol Airport (AMS), and from Boston Logan Airport (BOS) to Amsterdam Schiphol Airport (AMS). With the addition of new routes, JetBlue continues to disrupt transatlantic markets with its unique combination of low fares and great service.
- A Trailblazing Anniversary: This year marks the 10-year anniversary of JetBlue’s free, fast and unlimited Fly-Fi on every flight. JetBlue remains the only major U.S. airline to offer free Wi-Fi to all customers, giving them a multiscreen experience to stay connected with loved ones, keep up with work and enjoy leisure time while inflight.
- Brand New Partnerships: Several new partners came onboard to elevate the core experience including new brand-name snacks and new entertainment throughout the year. This summer, JetBlue launched an exclusive partnership with NBCUniversal’s streaming service, Peacock, to offer customers more than 100 pieces of exclusive onboard content. The first-of-its-kind partnership is fully integrated with JetBlue’s TrueBlue loyalty program, which provides members ways to earn points when subscribing to Peacock, and provides all levels of Mosaic with a 12-month Peacock subscription as part of their membership.
- Upgraded Loyalty: With a refreshed TrueBlue program that launched earlier this year, JetBlue made loyalty more valuable than ever before, providing members with new perks that can be enjoyed when traveling in core, including early boarding, priority security and a free alcoholic drink. Mosaic members can select complimentary Even More® Space seats when traveling in core and enjoy up to 7” more legroom, as well as enjoy complimentary beer, wine and liquor. All TrueBlue Members can rack up points to book the award-winning core experience to their favorite destination even faster.
- A Growing Fleet: JetBlue continues to invest in an industry-leading onboard experience welcoming new aircraft with customer-centric designs to its fleet. JetBlue’s new and forthcoming planes continue to raise the bar with large overhead bins, spacious seating, enhanced free high-speed Wi-Fi, ambient LED lighting, in-seat power outlets, and cutting-edge seatback entertainment.
- Bold Moves for the Future: JetBlue remains committed to its planned combination with Spirit Airlines, which will enable it to bring its core experience to more customers, further disrupting the airline industry and creating a national low-fare challenger to the Big Four airlines.
This recognition comes as JetBlue announces further expansion of its transatlantic network, bringing the award-winning core experience to Dublin, Edinburgh and additional service to Paris.
JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue carries customers to more than 100 destinations throughout the United States, Latin America, Caribbean, Canada and Europe. For more information and the best fares, visit jetblue.com.
This Press Release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. We intend such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements other than statements of historical facts contained in this Press Release may be forward-looking statements. In some cases, you can identify forward-looking statements by terms such as “expects,” “plans,” “intends,” “anticipates,” “indicates,” “remains,” “believes,” “estimates,” “forecast,” “guidance,” “outlook,” “may,” “will,” “should,” “seeks,” “goals,” “targets” or the negative of these terms or other similar expressions. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed, or assured. Forward-looking statements contained in this Press Release include, without limitation, statements regarding our outlook and future results of operations and financial position, expectations with respect to headwinds, including the continued wind down of the Northeast Alliance, the impact of air traffic control ("ATC") driven delays, shifts in post-COVID customer demand, and fluctuations in fuel prices, and our business strategy and plans for future operations, including our planned merger with Spirit (the “Merger”) and the associated impacts on our business. Forward-looking statements involve risks, uncertainties and assumptions, and are based on information currently available to us. Actual results may differ materially from those expressed in the forward-looking statements due to many factors, including, without limitation, the COVID-19 pandemic and government-imposed measures to control its spread; risk associated with execution of our strategic operating plans in the near-term and long-term; our extremely competitive industry; risks related to the long-term nature of our fleet order book; volatility in fuel prices and availability of fuel; increased maintenance costs associated with fleet age; costs associated with salaries, wages and benefits; risks associated with doing business internationally; our reliance on high daily aircraft utilization; our dependence on the New York metropolitan market; risks associated with extended interruptions or disruptions in service at our focus cities; risks associated with airport expenses; risks associated with seasonality and weather; our reliance on a limited number of suppliers; risks related to new or increased tariffs imposed on commercial aircraft and related parts imported from outside the United States; the outcome of legal proceedings with respect to our Northeast Alliance with American Airlines Group Inc. and our planned wind-down of the Northeast Alliance; the occurrence of any event, change or other circumstances that could give rise to the right of JetBlue or Spirit or both of them to terminate the Merger Agreement; failure to obtain certain governmental approvals necessary to consummate the merger; the outcome of the lawsuit filed by the Department of Justice and certain state Attorneys General against us and Spirit related to the Merger; risks associated with failure to consummate the Merger in a timely manner or at all; risks associated with the pendency of the Merger and related business disruptions; indebtedness following consummation of the Merger and associated impacts on business flexibility, borrowing costs and credit ratings; the possibility that JetBlue may be unable to achieve expected synergies and operating efficiencies within the expected timeframes or at all; challenges associated with successful integration of Spirit's operations; expenses related to the Merger and integration of Spirit; the potential for loss of management personnel and other key crewmembers as a result of the Merger; risks associated with effective management of the combined company following the Merger; risks associated with JetBlue being bound by all obligations and liabilities of the combined company following consummation of the Merger; risks associated with the integration of JetBlue and Spirit workforces, including with respect to negotiation of labor agreements and labor costs; the impact of the Merger on JetBlue’s earnings per share; risks associated with cybersecurity and privacy, including information security breaches; heightened regulatory requirements concerning data security compliance; risks associated with reliance on, and potential failure of, automated systems to operate our business; our inability to attract and retain qualified crewmembers; our being subject to potential unionization, work stoppages, slowdowns or increased labor costs; reputational and business risk from an accident or incident involving our aircraft; risks associated with damage to our reputation and the JetBlue brand name; our significant amount of fixed obligations and the ability to service such obligations; our substantial indebtedness and impact on our ability to meet future financing needs; financial risks associated with credit card processors; restrictions as a result of our participation in governmental support programs under the CARES Act, the Consolidated Appropriations Act, and the American Rescue Plan Act; risks associated with seeking short-term additional financing liquidity; failure to realize the full value of intangible or long-lived assets, causing us to record impairments; risks associated with disease outbreaks or environmental disasters affecting travel behavior; compliance with future environmental regulations; the impacts of federal budget constraints or federally imposed furloughs; impact of global climate change and legal, regulatory or market response to such change; changes in government regulations in our industry; acts of war or terrorism; changes in global economic conditions or an economic downturn leading to a continuing or accelerated decrease in demand for air travel; and risks associated with the implementation of 5G wireless technology near airports that we operate in. It is routine for our internal projections and expectations to change as the year or each quarter in the year progresses, and therefore it should be clearly understood that the internal projections, beliefs, and assumptions upon which we base our expectations may change prior to the end of each quarter or year. Any outlook or forecasts in this document have been prepared without taking into account or consideration of the Merger with Spirit.
Given the risks and uncertainties surrounding forward-looking statements, you should not place undue reliance on these statements. You should understand that many important factors, in addition to those discussed or incorporated by reference in this Press Release, could cause our results to differ materially from those expressed in the forward-looking statements. Further information concerning these and other factors is contained in JetBlue's filings with the U.S. Securities and Exchange Commission (the “SEC”), including but not limited to in our Annual Report on Form 10-K for the year ended December 31, 2022. In light of these risks and uncertainties, the forward-looking events discussed in this Press Release might not occur. Our forward-looking statements speak only as of the date of this Press Release. Other than as required by law, we undertake no obligation to update or revise forward-looking statements, whether as a result of new information, future events, or otherwise.
About The Points Guy
The Points Guy (TPG) is a trusted travel and lifestyle media platform that focuses on maximizing travel experiences while minimizing spending. Through an informative, clever point of view, TPG has become the leading online site for all things points, miles and resourceful travel experiences. The site’s editorial content and newsletter consists of firsthand flight, hotel and airplane reviews, curated travel guides and immersive video components, as well as global event activations. Since its launch in 2010, founder Brian Kelly has expanded the team to include a distinguished editorial staff and extensive network of freelancers around the globe. Today, TPG reaches 11 million unique monthly visitors and more than 3.8 million followers across social media platforms (Instagram, Facebook, Twitter, and TikTok).
JetBlue offers the most legroom in coach based on average fleet-wide seat pitch for U.S. airlines.
Fly-Fi® and live television are available on all JetBlue-operated flights. Availability and coverage area may vary by aircraft. Details on inflight wi-fi and entertainment: https://www.jetblue.com/flying-with-us.
JetBlue Corporate Communications