FORM 6-K
 

 
 
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
FORM 6-K
Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934
For February 16, 2006
Commission File Number 1-14642
ING Groep N.V.
Amstelveenseweg 500
1081-KL Amsterdam
The Netherlands
     Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
     
Form 20-F þ   Form 40-F o
     Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T rule 101(b)(1): o
     Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T rule 101(b)(7): o
     Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to rule 12g3-2(b) under the Securities Exchange Act of 1934.
     
Yes o   No þ
     If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b).
 
 

 


 

This Report contains a copy of the following:
(1) The Press Release issued on February 16, 2006

 


 

(ING GROUP LOGO)
Amsterdam • 16 February 2006
ING Group net profit rises 25.3% to EUR 7,210 million in 2005
Delivering value for our shareholders through higher returns and profitable growth
  Earnings per share increase 22.7% from EUR 2.71 to EUR 3.32 in 2005
 
  Underlying profit before tax increases 19.4% to EUR 8,506 million
 
  Strong top-line growth: underlying bank income +11.4%, life premiums +12.5%
 
  Focus on value leads to higher returns: RAROC 18.8% after tax, IRR 13.2%
 
  Embedded value of life business rises 22.9% to EUR 27,586 million
 
  Efficiency improves due to sharpened focus on execution across the Group
 
  Total dividend proposed at EUR 1.18 per share, up 10.3% from EUR 1.07 in 2004
Chairman’s statement
“ING produced strong results in 2005, driven by double-digit top-line growth, higher returns, and an improvement in the efficiency ratios for both banking and insurance,” said Michel Tilmant, Chairman of the Executive Board.
“We have focused on creating value for shareholders through a stringent approach to capital allocation, investing for growth, improving execution and increasing returns at all of our businesses. Our results provide evidence that we are delivering on those objectives and that our strategy is paying off. Returns have increased in both banking and insurance, with all business lines performing above ING’s hurdles. ING’s three key growth engines — ING Direct, retirement services, and life insurance in developing markets — continued their strong performance, while the banking businesses in the Benelux also made a solid contribution to growth. We took important steps to improve efficiency going forward, and recurring expenses remained under control in 2005.”
“As a result of this strong performance and our confidence in the future, the Board proposes to increase the total dividend by 10.3% to EUR 1.18 per share.”
“Although we were confronted with low interest rates and a flattening yield curve, we also benefited from some favourable market conditions in 2005, including strong equity and real estate markets, historically low credit losses for both bank lending and fixed-income investments, low claims at most non-life insurance units, and low taxes. Looking ahead, the interest rate environment will remain challenging, while risk costs and non-life claims are expected to return gradually to more normal levels. However, we have confidence in the growth of the underlying business and in the Group’s ability to continue creating value for our shareholders.”
“Today we also announced some changes to the Executive Board. The current board has accomplished significant change at ING over the last two years. I would like to thank Fred Hubbell, Alexander Rinnooy Kan and Hans Verkoren for their teamwork and strong personal contributions, and I am happy that we were able to prepare for the future with them. The new board members — Dick Harryvan, Tom McInerney, Hans van der Noordaa and Jacques de Vaucleroy — all come with strong experience within ING, proven track records and performance-driven management styles. I am fully confident that the new team has the capability and enthusiasm to lead ING to a successful future.”
Figures compare full-year 2005 with full-year 2004 unless otherwise stated. Figures for 2004 exclude IAS 32, 39 and IFRS 4.
Press conference: 16 February, 9:30 am CET, ING House, Amsterdam. Presentation & webcast www.ing.com
Analyst presentation: 16 February, 11:15 am CET, ING House, Amsterdam. Presentation & webcast www.ing.com
Analyst call: 16 February, 4 pm CET. Listen in: +31 20 794 8504 +44 20 7190 1595 +1 480 629 9562
Analyst presentation London: 17 February, 11:15 UK time, 60 London Wall. Webcast www.ing.com
Analyst call on Embedded Value: 17 February, 3 pm UK time. Listen in: +31 20 794 8504 +44 20 7190 1595 +1 480 629 9562
     
Media relations +31 20 541 6522   Investor relations +31 20 541 5571

 


 

Contents
         
1. ING Group Key Figures
    2  
1.1 Capital & Reserves
    6  
1.2 Dividend
    6  
2. Insurance
    7  
2.1 Insurance Europe
    9  
2.2 Insurance Americas
    12  
2.3 Insurance Asia/Pacific
    15  
3. Banking
    19  
3.1 Wholesale Banking
    22  
3.2 Retail Banking
    25  
3.3 ING Direct
    28  
4. Asset Management
    30  
Appendices
    32  
1. ING Group Key Figures
Table 1. ING Group Key Figures
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Underlying profit before tax1:
                                                   
- Insurance Europe
      2,021       1,612       25.4 %       561       365       53.7 %
- Insurance Americas
      1,979       1,601       23.6 %       424       417       1.7 %
- Insurance Asia/Pacific
      447       475       -5.9 %       112       120       -6.7 %
- Other2
      -472       -124                 -75       -31          
 
                                           
Underlying profit before tax from Insurance
      3,975       3,564       11.5 %       1,022       871       17.3 %
 
                                                   
- Wholesale Banking
      2,276       2,092       8.8 %       502       537       -6.5 %
- Retail Banking
      1,815       1,168       55.4 %       506       174       190.8 %
- ING Direct
      617       435       41.8 %       184       118       55.9 %
- Other3
      -177       -134                 -64       -3          
 
                                           
Underlying profit before tax from Banking
      4,531       3,561       27.2 %       1,128       826       36.6 %
 
                                                   
Total underlying profit before tax
      8,506       7,125       19.4 %       2,150       1,697       26.7 %
Gains/losses on divestments
      366       55                 17       85          
Profit before tax from divested units
      22       218                 -8       42          
Special items
              342                         46          
 
                                       
Total profit before tax
      8,894       7,740       14.9 %       2,159       1,870       15.5 %
Taxation
      1,379       1,709       -19.3 %       210       397       -47.1 %
 
                                           
Profit before third-party interests
      7,515       6,031       24.6 %       1,949       1,473       32.3 %
Third-party interests
      305       276       10.5 %       109       65       67.7 %
 
                                           
Net profit (attributable to shareholders)
      7,210       5,755       25.3 %       1,840       1,408       30.7 %
 
                                                   
Net profit from Insurance
      3,268       3,349       -2.4 %       861       875       -1.6 %
Net profit from Banking
      3,942       2,406       63.8 %       979       533       83.7 %
 
                                                   
Earnings per share (in EUR)
      3.32       2.71       22.7 %       0.85       0.65       30.8 %
 
                                                   
Key figures
                                                   
Net return on capital and reserves4
      26.6 %     25.4 %                                  
Debt/equity ratio5
      9.3 %     11.9 %                                  
Total staff (average FTEs)
      115,300       113,000       2.0 %                          
 
1.   Underlying profit before tax is a non-GAAP measure for profit before tax excluding divestments and special items as specified in Appendix 2
 
2.   Other insurance results are mainly interest on core debt and gains on equity investments that are not allocated to the three business lines
 
3.   Other banking results consist mainly of interest expenses that are not allocated to the business lines
 
4.   2004 figures are on Dutch GAAP basis; 2005 figures exclude revaluation reserves for available-for-sale securities
 
5.   Comparable figure is based on IFRS at 1 January 2005
Full-year profit
In 2005 ING Group continued to focus on delivering value to shareholders by increasing returns, investing for growth, and improving the execution of the business fundamentals. The emphasis on managing for value has resulted in a sharper attention to product pricing and a more stringent approach to capital allocation within the Group. As a result, returns have improved across the company, with net total return on capital & reserves increasing to 26.6%. ING has also been investing in future growth, by attributing capital to fast-growing businesses like ING Direct, retirement services, and the life insurance activities in developing markets. At the same time, ING has taken steps to improve execution throughout the company by focusing on the business fundamentals, including cost reduction and customer satisfaction, which has resulted in improvements in the efficiency ratios for both banking and insurance.
Total underlying profit before tax increased 19.4% to EUR 8,506 million in 2005. The increase was driven by strong growth from Retail Banking and ING Direct as well as the insurance activities in the Americas and Europe, supported by growth in retirement services and favourable results from non-life insurance. Including the impact of divestments and special items, total profit before tax increased 14.9% to EUR 8,894 million. Net profit rose 25.3% to EUR 7,210 million, due in part to a lower effective tax rate. Earnings per share rose to EUR 3.32 from EUR 2.71.
Insurance
ING’s insurance operations continued to benefit from strong growth in retirement services and life insurance in developing markets, as well as strong investment results and an exceptionally favourable claims environment for non-life insurance. Underlying profit before tax from the insurance operations increased 11.5% to EUR 3,975 million. The life insurance activities posted a 7.4% increase in underlying profit before tax, driven by the U.S., Central Europe,

2


 

South Korea and the Netherlands, supported by higher sales, growth in assets under management, and investment gains. Life premium income rose 12.5% excluding divestments and reclassifications as a result of IFRS. The efficiency ratios for life and investment products both improved. The non-life insurance units continued to benefit from an exceptionally favourable claims environment, particularly in Canada, resulting in a 21.3% increase in underlying profit before tax from non-life. Continued emphasis on value creation has resulted in a 27.4% increase in the value of new life business, and a 22.9% increase in the embedded value of the life insurance business to EUR 27,586 million, driven by higher sales and improved margins. The internal rate of return on new life business increased to 13.2%.
Insurance Europe showed a 25.4% increase in underlying profit before tax to EUR 2,021 million, driven by a 48.3% increase in life results from Central Europe as well as strong underwriting results at the non-life businesses in Belgium and the Netherlands. Underlying life results in the Netherlands increased 20.0%, as a result of higher investment income, positive fair value changes under IFRS, and releases of disability provisions and employee benefit provisions triggered by changes in legislation in the Netherlands.
Insurance Americas posted a 23.6% increase in underlying profit before tax to EUR 1,979 million, driven by strong growth in the U.S. and Canada. Underlying profit from insurance in the U.S. increased 27.4%, led by higher results from retirement services and annuities due to growth in assets, improved investment performance, and higher margins as the company continued to focus on the most attractive market segments. The Canadian non-life business posted a 35.8% increase in underlying profit before tax, supported by a favourable claims environment and the acquisition of Allianz Canada. Growth was moderated by lower results from Latin America, due in part to an active hurricane season in Mexico in the second half of 2005.
Insurance Asia/Pacific posted a 5.9% decline in underlying profit before tax to EUR 447 million due to continued reserve strengthening in Taiwan. Excluding Taiwan, underlying profit before tax from the rest of Asia/Pacific increased 15.8%, led by South Korea. The value of new life business rose 16.2% to EUR 373 million driven by strong sales in South Korea. The internal rate of return increased to 15.0%.
Other Insurance results declined to EUR -472 million from EUR -124 million, mainly due to high realised gains on shares in 2004. Other results in 2004 included EUR 398 million in realised gains on equities, compared with EUR 190 million of realised gains in 2005. In addition, the buy-back of legacy debt in the U.S. in the fourth quarter of 2005 resulted in a pre-tax loss of EUR 102 million which was included under Other.
Banking
ING’s banking operations showed a strong profit increase in 2005, driven by solid growth at ING Direct and Retail Banking as well as historically low risk costs. Total underlying profit before tax from the banking operations increased 27.2% to EUR 4,531 million. Income rose 11.4% on an underlying basis, driven by growth at Retail Banking and ING Direct. Risk costs remained at historically low levels, supported by releases of provisions at Wholesale Banking, and total risk costs amounted to 3 basis points of average credit-risk-weighted assets. Continued attention on cost control as well as the strong growth in income resulted in an improvement in the cost/income ratio to 65.6% from 66.6%on an underlying basis, despite continued investments for growth at ING Direct and other units. The focus on value creation resulted in an increase in the underlying risk-adjusted return on capital after tax to 18.8% from 16.4%.
Wholesale Banking posted an 8.8% increase in underlying profit before tax to EUR 2,276 million supported by a release of risk costs and an improvement in the profitability of the international network outside the Benelux following a programme to realign the operating model and focus on key clients and products. Growth in underlying income was driven by Structured Finance, Leasing and ING Real Estate. Continued emphasis on managing for value resulted in an improvement in the underlying risk-adjusted return on capital after tax to 16.7%.
Retail Banking posted a 55.4% increase in underlying profit before tax to EUR 1,815 million, driven by strong growth, particularly in the home markets of the Benelux. Income increased 11.1% on a comparable basis, supported by growth in savings and mortgages, including higher prepayment penalties on mortgages in the Netherlands as clients refinanced to take advantage of low interest rates. Risk costs declined as a result of the benign credit environment as well as releases in Belgium and Poland as the quality of the credit portfolio improved. The cost/income ratio improved to 66.1%, supported in part by cost-containment measures, while continued focus on profitable growth led to a further increase in the underlying risk-adjusted return on capital after tax to 34.1%.

3


 

ING Direct posted a 41.8% increase in profit before tax to EUR 617 million as it continued to add new clients, grow funds entrusted and increase the mortgage portfolio. ING Direct added 3.2 million new customers in 2005 and welcomed the 15 millionth customer in January 2006. Funds entrusted increased 29.3% to EUR 188.0 billion. The mortgage portfolio grew 65.9% to EUR 54.9 billion. Strong profit growth was achieved despite the challenging interest rate environment. The interest margin narrowed to 0.86% from 0.98% in 2004; however it improved slightly to 0.89% in the fourth quarter of 2005. The impact of the narrower interest margin was offset by improvements in efficiency. The operational cost base (excluding marketing costs) improved to 0.40% of total assets from 0.44% in 2004.
Divestments & special items
Divestments resulted in a pre-tax gain of EUR 366 million in 2005 compared with EUR 55 million in 2004. Divested units contributed EUR 22 million to profit before tax in 2005, down from EUR 218 million a year earlier. Special items include a gain of EUR 287 million on the U.S. dollar hedge, a EUR 96 million gain on old reinsurance business and restructuring provisions of EUR 41 million at Wholesale Banking, all in 2004. Including the impact of divestments and special items, total profit before tax increased 14.9% to EUR 8,894 million. Special items also include releases of tax provisions in both years. Excluding divestments and special items after tax, net profit rose 24.9% to EUR 6,196 million from EUR 4,959 million. (See Appendix 2 for a full specification of gains and losses on divestments and special items.)
Taxes & net profit
The effective tax rate declined to 15.5% in 2005 from 22.1% in 2004 due to a lower statutory tax rate in the Netherlands, high tax-exempt gains on divestments, and EUR 583 million from the creation of tax assets and net releases from tax provisions compared with EUR 161 million in releases in 2004. The effective tax rate is expected to return to a normalised level of 20% to 25%.
Currency impact
Currency rate differences had a positive impact of EUR 81 million on net profit and EUR 116 million on total profit before tax, mainly due to strengthening of the Canadian and Australian dollars, Polish zloty and South Korean won.
Impact of IFRS
The application of IAS 32, 39 and IFRS 4 from 1 January 2005 had a positive impact on ING Group’s results in 2005, however the change in accounting standards has led to increased volatility on a quarterly basis, mainly due to value adjustments on non-trading derivatives. In total, IAS 32, 39 and IFRS 4 had a positive impact of approximately EUR 455 million on total profit before tax, or EUR 392 million after tax. The estimated impact on the insurance operations was EUR 238 million before tax, mainly due to realised gains on the sale of bonds and the revaluation of embedded derivatives, which were offset by the absence of amortised income from gains on fixed interest securities, and negative valuation changes on fixed-income investment derivatives. The estimated impact on the banking operations was EUR 217 million before tax, mainly due to valuation adjustments on non-trading derivatives and prepayment penalties. On a quarterly basis, the accounting standards had a total positive impact of EUR 148 million before tax in the fourth quarter compared with a positive impact of EUR 242 million in the third quarter of 2005, a negative impact of EUR 24 million in the second quarter, and a positive impact of EUR 89 million in the first quarter.
Compliance
ING took several steps in 2005 to improve its compliance organisation and culture as part of the company’s emphasis on improving execution. Compliance has been defined as one of ING Group’s management priorities. A new compliance policy was approved in June 2005, and implementation of the policy is one of the performance targets for members of the ING Management Council for 2006. In the Netherlands the compliance departments were restructured and the headcount increased from 23 to 58 full-time positions.
Fourth-quarter profit
In the fourth quarter, underlying profit before tax increased 26.7% to EUR 2,150 million compared with EUR 1,697 million in the fourth quarter of 2004. The increase was driven by strong growth at Retail Banking and ING Direct, as well as Insurance Europe. Total underlying profit before tax from insurance rose 17.3% to EUR 1,022 million. Results were driven by Insurance Europe, which posted a 53.7% increase in underlying profit before tax, mainly due to strong results in the Netherlands supported by revaluation of derivatives, higher results on real estate as well as the release of actuarial and employee benefit provisions. Insurance Americas posted an increase of 1.7% as higher non-life results in Canada and life

4


 

results in the U.S. were largely offset by lower results in Latin America, due in part to claims and expenses from hurricanes in Mexico. Underlying profit before tax from Insurance Asia/Pacific was 6.7% lower due to reserve strengthening in Taiwan, which offset strong results at other Asian life operations, particularly South Korea. Excluding Taiwan and a one-time release of provisions in the year-earlier period, profit in the fourth quarter from Asia/Pacific rose 41.8%. Underlying profit before tax from the banking operations rose 36.6% to EUR 1,128 million. Retail Banking rose to EUR 506 million from EUR 174 million, driven by higher income due to the growth of mortgages and savings, and lower risk costs and operating expenses. The Netherlands, Belgium and Poland contributed to the strong growth. ING Direct’s profit rose 55.9%, driven by continued strong growth in both savings and mortgages. Wholesale Banking posted a 6.5% decline in underlying profit, mainly due to impairments on real estate. Divestments resulted in a gain of EUR 17 million in the fourth quarter of 2005 and a gain of EUR 85 million a year earlier. Divested units posted a loss of EUR 8 million compared with a profit of EUR 42 million in the fourth quarter of 2004. Special items include EUR 87 million from a gain on the U.S. dollar hedge and a EUR 41 million restructuring provision at Wholesale Banking, both in 2004. Including those items, total profit before tax increased 15.5% to EUR 2,159 million. The effective tax rate decreased to 9.7% from 21.2% in 2004, supported by releases of tax provisions and the creation of tax assets. Net profit rose 30.7% to EUR 1,840 million. Excluding divestments and special items after tax, the underlying net profit rose 29.2% to EUR 1,549 million from EUR 1,199 million. (See Appendix 3 for a specification of divestments and special items in the fourth quarter.)
Fourth quarter vs. third quarter
(BAR GRAPH)
Profit in the fourth quarter was strong, though slightly lower than the very strong results in the third quarter. Underlying profit before tax declined 8.4% to EUR 2,150 million in the fourth quarter from EUR 2,348 million in the third quarter of 2005, primarily due to lower results from Insurance Americas and Wholesale Banking. Total underlying profit before tax from insurance fell 7.3% to EUR 1,022 million from EUR 1,103 million, due to a 25.5% decrease in underlying profit at Insurance Americas as a result of higher credit losses, lower investment income and a lower IFRS impact in the U.S. as well as hurricane claims and strengthening of provisions in the Mexican non-life operations. Insurance Europe posted an increase of 20.6% in underlying profit, driven by higher fair-value adjustments to real estate, some sizable releases from insurance provisions, and lower expenses. Underlying profit from Insurance Asia/Pacific was flat at EUR 112 million. Other insurance results declined to EUR -75 million from EUR -44 million, mainly due to the loss on the buy-back of legacy debt and lower results on derivatives, partially offset by higher realised gains on shares. Total underlying profit before tax from banking declined 9.4% to EUR 1,128 million, mainly caused by a decrease of the Wholesale Banking results. Underlying profit of Wholesale Banking declined 11.6%, mainly due to lower results from Financial Markets and higher operating expenses, which offset higher results from Structured Finance and Corporate Finance & Equity Markets. Retail Banking and ING Direct posted increases of 1.0% and 2.8% respectively. Other banking results were EUR -64 million compared with EUR -3 million in the third quarter, as a result of higher financing charges and non-allocated expenses as well as the implementation of the fair-value option under IFRS in the third quarter. Divestments resulted in a gain of EUR 17 million in the fourth quarter of 2005 and a gain of EUR 4 million in the third quarter. Divested units had a loss of EUR 8 million compared with a profit of EUR 1 million in the third quarter. Including those items, total profit before tax declined 8.2% to EUR 2,159 million. Net profit declined 2.0% to EUR 1,840 million from EUR 1,878 million, and earnings per share were EUR 0.85 compared with EUR 0.86 in the third quarter of 2005. Excluding divestments and special items after tax, underlying net profit declined 9.4% to EUR 1,549 million from EUR 1,709 million in the third quarter. (See Appendix 4 for an overview of quarterly profit developments including the impact of divestments and special items.)

5


 

1.1 Balance Sheet and Capital & Reserves
Table 2. Key Balance Sheet Figures
                                             
      IFRS               Excl. IAS 32, 39 & IFRS 4  
      31 December     1 January               31 December        
In EUR billion     2005     2005     Change       2004     Change  
             
Capital & reserves
      36.7       28.2       30.4 %       24.1       52.3 %
- insurance operations
      20.6       15.3       34.6 %       13.2       56.1 %
- banking operations
      20.9       17.2       21.5 %       14.4       45.1 %
- eliminations1
      -4.8       -4.3                 -3.5          
 
                                           
Total assets
      1,158.6       964.5       20.1 %       876.4       32.2 %
 
                                           
Net return on capital & reserves2
      26.6 %     25.4 %                          
- insurance operations
      21.1 %     27.0 %                          
- banking operations
      24.2 %     15.8 %                          
 
1.   Own shares, subordinated loans, third-party interests, debenture loans and other eliminations
 
2.   The comparable figures shown under 1 January 2005 are FY 2004 figures based on net profit and average capital and reserves under Dutch GAAP
Capital & Reserves
Total capital & reserves of ING Group were further strengthened in 2005 with an increase of EUR 8.6 billion to EUR 36.7 billion on 31 December 2005, compared with EUR 28.2 billion on 1 January 2005. The increase resulted primarily from the strong growth in net profit to EUR 7.2 billion. Unrealised revaluations on investments added EUR 1.6 billion to capital & reserves, currency effects had a positive effect of EUR 2.1 billion, primarily due to the appreciation of the U.S., Canadian and Australian dollars against the euro, and a change in cash-flow/net investment hedge of EUR 0.8 billion. This increase was partially offset by capital gains released to the profit & loss account of EUR 0.7 billion and the total cash dividend payout of EUR 2.5 billion. The balance sheet per 1 January 2005 and 31 December 2004 have been restated due to changes in the impact of implementing IFRS. There was no material impact on capital & reserves.
Capital Ratios
The growth in capital & reserves further strengthened ING’s solvency position, with all ratios in line with the Group’s targets. ING calculates these ratios on the basis of adjusted capital, which differs from total capital & reserves in that it excludes unrealised gains on fixed-interest investments and includes hybrid capital. On this basis, the debt/equity ratio of ING Group improved to 9.3% compared with 11.9% at 1 January 2005, supported by growth in capital & reserves. The capital coverage ratio for ING Verzekeringen N.V. increased to 259% of E.U. regulatory requirements at the end of December, compared with 200% at 1 January 2005. The Tier-1 ratio of ING Bank N.V. stood at 7.32% at the end of 2005, up from 6.92% on 1 January 2005, as growth in capital was partially offset by strong growth in risk-weighted assets. The solvency ratio (BIS ratio) for the bank improved to 10.86% at the end of December from 10.46% on 1 January 2005. Total risk-weighted assets of the banking operations increased by EUR 45.6 billion, or 16.6%, to EUR 319.7 billion at the end of December, driven by growth in all three banking business lines.
Credit Ratings
Both ING Groep N.V. and ING Verzekeringen N.V. have an AA— rating from Standard & Poor’s and an Aa3 rating from Moody’s. ING Bank N.V. has an Aa2 rating from Moody’s and an AA from Standard & Poor’s. All ratings from S&P were upgraded in August 2005 and the ratings from Moody’s were confirmed in May 2005. All ratings have a stable outlook.
Return on Capital & Reserves
The net return on capital & reserves increased to 26.6% in 2005 from 25.4% in 2004. The insurance operations posted a 21.1% net return on capital & reserves in 2005, down from 27.0% in 2004, due to an increase in capital & reserves. The banking operations posted an increase to 24.2% from 15.8%. The 2004 figures for net return on capital & reserves are based on net profit and average capital & reserves under Dutch GAAP and the 2005 figures are based on IFRS.
1.2 Dividend
At the Annual General Meeting of Shareholders on 25 April 2006, ING will propose a total dividend for 2005 of EUR 1.18 per (depositary receipt for an) ordinary share, up from EUR 1.07 per (depositary receipt for an) ordinary share in 2004. Taking into account the interim dividend of EUR 0.54 made payable in September 2005, the final dividend will amount to EUR 0.64 per (depositary receipt for an) ordinary share to be paid fully in cash. ING’s shares will be quoted ex-dividend as of 27 April 2006 and the dividend will be made payable on 4 May 2006.

6


 

2. Insurance operations
Table 3. ING Group: Insurance profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Life premium income
      39,144       36,975       5.9 %       10,189       9,408       8.3 %
Non-life premium income
      6,614       6,642       -0.4 %       1,505       1,461       3.0 %
 
                                           
Total premium income
      45,758       43,617       4.9 %       11,694       10,869       7.6 %
Investment income
      9,944       10,179       -2.3 %       2,536       2,731       -7.1 %
Commission income
      1,346       1,198       12.4 %       294       312       -5.8 %
Other income
      376       608       -38.2 %       86       172       -50.0 %
 
                                           
Total income
      57,424       55,602       3.3 %       14,610       14,084       3.7 %
 
                                                   
Underwriting expenditure
      47,120       45,384       3.8 %       11,893       11,216       6.0 %
Other interest expenses
      1,100       1,140       -3.5 %       247       288       -14.2 %
Operating expenses
      5,195       4,746       9.5 %       1,408       1,345       4.7 %
Impairments/investment losses
      31       10       210.0 %       23                  
 
                                           
Total expenditure
      53,446       51,280       4.2 %       13,571       12,849       5.6 %
 
                                                   
Total profit before tax
      3,978       4,322       -8.0 %       1,039       1,235       -15.9 %
Taxation
      455       850       -46.5 %       97       318       -69.5 %
 
                                           
Profit before third-party interests
      3,523       3,472       1.5 %       942       917       2.7 %
Third-party interests
      255       123       107.3 %       81       42       92.9 %
 
                                           
Net profit (attributable to shareholders)
      3,268       3,349       -2.4 %       861       875       -1.6 %
 
                                                   
Underlying profit
                                                   
Total profit before tax
      3,978       4,322       -8.0 %       1,039       1,235       -15.9 %
Gains/losses on divestments
      -13       221                 17       254          
Profit before tax from divested units
      16       151                         45          
Special items
              386                         65          
 
                                       
Underlying profit before tax
      3,975       3,564       11.5 %       1,022       871       17.3 %
 
                                                   
Underlying profit before tax life insurance
      2,682       2,498       7.4 %       739       595       24.2 %
Underlying profit before tax non-life insurance
      1,293       1,066       21.3 %       283       276       2.5 %
 
                                                   
Key figures
                                                   
Embedded value
      27,586       22,451       22.9 %                          
Value of new life business
      805       632       27.4 %                          
Internal rate of return
      13.2 %     12.1 %                                  
Annual premium equivalent (APE)
      6,312       4,969       27.0 %                          
Combined ratio non-life business
      95 %     94 %                                  
Net return on capital and reserves1
      21.1 %     27.0 %                                  
Staff (average FTEs)
      51,600       49,400       4.5 %                          
 
1.   2004 figures are full-year on Dutch GAAP basis
Full-year profit
ING’s insurance operations continued to benefit from strong growth in retirement services and life insurance in developing markets, higher investment results and a favourable claims environment for the non-life insurance businesses. Underlying profit before tax from insurance rose 11.5% to EUR 3,975 million. The non-life operations in the Netherlands, Belgium and Canada continued to benefit from a historically low claims ratio, which helped drive underlying profit before tax from non-life insurance up 21.3%. The life insurance activities in the Netherlands, U.S. and Central Europe showed strong profit growth, supported by increased sales, improved returns, growth in assets under management, and investment gains. Underlying profit before tax from life insurance increased 7.4%, as growth was somewhat tempered by continued reserve strengthening in Taiwan and lower capital gains on equities. Strong sales and a focus on cost control led to an improvement in the efficiency ratios for life and investment products. Continued focus on value creation resulted in a 27.4% increase in the value of new life business as sales and margins both increased. The embedded value of the life business rose 22.9% to EUR 27,586 million.
Divestments resulted in a loss of EUR 13 million in 2005 and a gain of EUR 221 million in 2004. Divested units contributed EUR 16 million to profit before tax in 2005 and EUR 151 million a year earlier. Results in 2004 also included a gain of EUR 290 million from the U.S. dollar hedge and a gain of EUR 96 million from old reinsurance activities, both of which were reported as special items. Including the impact of divestments and special items, total profit before tax from insurance declined 8.0% to EUR 3,978 million. The effective tax rate declined from 19.7% to 11.4% due to non-taxable gains on divestments, a lower statutory tax rate in the Netherlands and releases of tax provisions. Net profit from insurance was 2.4% lower at EUR 3,268 million. (See Appendix 2 for divestments and special items.)

7


 

Income
Total premium income increased 4.9% to EUR 45,758 million, driven mainly by strong growth of life premiums in Asia, particularly South Korea and Japan. Premium growth was partially offset by divestments and the reclassification of some life products to investment contracts from the beginning of 2005 under IFRS 4, notably in Australia, the U.S. and Belgium, which had a total negative impact of EUR 2,053 million. Excluding divestments and the reclassification, life premiums rose 12.5% and total premium income increased 10.4% on a comparable basis. Non-life premiums declined 0.4%, or 0.8% on an underlying basis, as lower premiums in the Netherlands and Mexico offset higher premiums in Canada following the acquisition of Allianz Canada.
Investment income declined 2.3% to EUR 9,944 million, reflecting the impact of divestments. Excluding divestments, investment income rose 3.5% as higher realised gains on bonds and the positive revaluation of real estate were partially offset by lower realised capital gains on equities. Commission income increased 12.4% to EUR 1,346 million, mainly driven by a reclassification of products from life insurance to investment products under IFRS 4. Other income declined 38.2% to EUR 376 million, reflecting the impact of divestments in both periods and the gain on the U.S. dollar hedge in 2004, which offset higher profit from associates. (See Appendix 7.3)
Expenses
Operating expenses from the insurance operations increased 9.5% to EUR 5,195 million, due to costs to support the ongoing growth of the business, particularly in Asia, as well as the impact of a new collective labour agreement in the Netherlands, investments in IT infrastructure, and start-up costs for a new distribution channel in Canada. Recurring expenses increased 4.9% to EUR 4,831 million. The efficiency ratios for life insurance and investment products improved as premium and asset growth outpaced the increase in expenses. Expenses as a percentage of assets under management for investment products improved to 0.82% compared with 0.86% in 2004. Expenses as a percentage of life premiums improved to 13.28% from 13.52%. The expense ratio for the non-life operations deteriorated slightly to 32% from 31%, driven by higher costs related to the purchase of Allianz Canada. The claims ratio remained at a historically low 63%, resulting in a combined ratio of 95% in 2005 compared with 94% a year earlier.
Embedded Value & Value of New Business
Table 4. New life insurance production and value by region
                                                                     
      New production 2005     New production 2004        
                      Value of                           Value of        
      Annual   Single   New           Annual     Single     New        
In EUR million     premium   Premium   Business   IRR     Premium     Premium     Business     IRR  
 
Insurance Europe
      476       3,144       226       14.6 %       432       3,508       138       12.4 %
Insurance Americas
      1,594       15,875       207       11.1 %       1,409       13,917       173       10.7 %
Insurance Asia/Pacific
      1,687       6,527       373       15.0 %       1,086       2,996       321       13.6 %
 
                                                       
Total
      3,757       25,545       805       13.2 %       2,926       20,421       632       12.1 %
 
                                                                   
Developing markets
      1,631       826       375       17.4 %       1,072       647       268       13.5 %
The embedded value of ING’s life insurance operations increased 22.9% to EUR 27,586 million, including net dividends of EUR 474 million paid to the Group. Before dividends/capital injections, the embedded value rose 25.0% to EUR 28,061 million from EUR 22,451 million. The figures are calculated in accordance with European Embedded Value principles. In addition to the value attributable to new business and the unwinding of the discount rate, significant contributors to the increase in embedded value came from favourable experience variances and currency movements, changes to discount rates, and the investment return on free surplus. That was partially offset by changes in economic assumptions, particularly in Asia/Pacific, due to revised new money assumptions in Taiwan. Embedded value profit, an important measure of value creation, increased 262.4% to EUR 2,254 million, driven by strong growth in the value of new business, robust investment performance, and better operational experience. The value of new business increased 27.4% to EUR 805 million, driven by improved pricing margins, higher sales, and a more profitable product mix in the U.S. and Asia/Pacific. Central Europe and Asia/Pacific both generated particularly strong growth in 2005, indicating the strong future earnings potential of the businesses in both regions. New sales, measured in annual premium equivalent, rose 27.0% to EUR 6,312 million, while the internal rate of return increased to 13.2% from 12.1% in 2004. The internal rate of return in developing markets increased to 17.4% as business units benefited from increased scale. New sales in developing markets rose 51%. (See Appendix 8)
8

 


 

2.1 Insurance Europe profit rises 25.4%: strong growth in Central Europe
  Life insurance results from Central Europe increase 48.3%, driven by Poland, Hungary
  Value of new life business rises 63.8% on strong sales and improved margins
  Profit from the Netherlands increases 23.2% supported by investment gains
Table 5. Insurance Europe profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
 
Life premium income
      8,695       9,305       -6.6 %       2,368       2,315       2.3 %
Non-life premium income
      2,007       2,064       -2.8 %       283       346       -18.2 %
 
                                           
Total premium income
      10,702       11,369       -5.9 %       2,651       2,661       -0.4 %
Investment income
      4,583       4,172       9.9 %       1,096       1,068       2.6 %
Commission and other income
      760       500       52.0 %       253       179       41.3 %
 
                                           
Total income
      16,045       16,041       0.0 %       4,000       3,908       2.4 %
 
                                                   
Underwriting expenditure
      11,644       12,327       -5.5 %       2,837       2,916       -2.7 %
Other interest expenses
      481       322       49.4 %       111       92       20.7 %
Operating expenses
      1,870       1,768       5.8 %       477       542       -12.0 %
Impairments/investment losses
      19       1                 14       -7          
 
                                           
Total expenditure
      14,014       14,418       -2.8 %       3,439       3,543       -2.9 %
 
                                                   
Total profit before tax
      2,031       1,623       25.1 %       561       365       53.7 %
 
                                                   
Underlying profit
                                                   
Total profit before tax
      2,031       1,623       25.1 %       561       365       53.7 %
Gains/losses on divestments
      10                                            
Profit before tax from divested units Special items
              11                                    
 
                                           
Underlying profit before tax
      2,021       1,612       25.4 %       561       365       53.7 %
 
                                                   
Underlying profit before tax life insurance
      1,597       1,307       22.2 %       431       286       50.7 %
Underlying profit before tax non-life insurance
      424       305       39.0 %       130       79       64.6 %
 
                                                   
Key figures
                                                   
Embedded value
      14,929       12,258       21.8 %                          
Value of new life business
      226       138       63.8 %                          
Internal rate of return
      14.6 %     12.4 %                                  
Annual premium equivalent (APE)
      791       783       1.0 %                          
Assets under management1 (in EUR billion)
      169.3       148.4       14.1 %                          
Staff (average FTEs)
      16,100       15,900       1.3 %                          
 
1.   Figures are year-end
Full-year profit
At Insurance Europe, the focus in 2005 was on improving execution at Nationale-Nederlanden, while continuing to grow the life insurance and pensions businesses in Central Europe. At NN, important progress was made in improving customer satisfaction and reducing backlogs, while investments in new IT systems are starting to pay off as the first new systems came online in the second half of 2005. The focus on value creation resulted in a strong increase in margins and new business value as products were re-priced. In Central Europe, ING continued to deliver strong growth in life premiums and pension fund inflows, resulting in a sharp increase in the value of new business from the region.
Underlying profit before tax from Insurance Europe rose 25.4% to EUR 2,021 million, driven by life insurance in Central Europe as well as strong underwriting results at the non-life businesses in Belgium and the Netherlands. Profit from life insurance rose 22.2% to EUR 1,597 million, led by a 48.3% increase in life results from Central Europe, particularly in Poland and Hungary. Life results from the Netherlands increased 20.0%, supported by higher investment income, fair value changes on derivatives and releases from disability provisions. Profit from non-life insurance rose 39.0% to EUR 424 million, supported by strong underwriting results and releases of actuarial provisions.
Profit before tax included a gain of EUR 10 million on the sale of Freeler in 2005, and a gain of EUR 11 million on old reinsurance business in 2004. Including those items, total profit before tax rose 25.1% to EUR 2,031 million.
Income
Total premium income declined 5.9% to EUR 10,702 million, due to the reclassification of some products from life insurance to investment contracts under IFRS 4 as well as a decline in non-life premiums in the Netherlands due to legislation changes related to disability insurance. Excluding the reclassification of investment products under IFRS, which had a negative impact of EUR 761 million, life premium income rose 1.8% as double-digit growth in Central Europe and
9

 


 

Belgium was offset by lower life premiums in the Netherlands after Nationale-Nederlanden adjusted rates in 2005 to improve profitability. Non-life premium income declined 2.8% to EUR 2,007 million, due to premium refunds resulting from the new long-term disability laws in the Netherlands which took effect in 2006.
Investment income increased 9.9% to EUR 4,583 million, supported by pre-payment penalties and capital gains on bonds and private equity investments. Commission and other income increased 52.0% to EUR 760 million due to higher profits from associates, such as minority shareholdings in real estate funds and private equity.
Expenses
Operating expenses rose 5.8% due to an increase in the Netherlands, mainly related to the new collective labour agreement, EUR 23 million in costs for streamlining the IT organisation, as well as severance and reorganisation costs. That was partially offset by a release of EUR 47 million from provisions for employee benefits following legislative changes in the Netherlands relating to healthcare and pensions. Operating expenses in Belgium and Central Europe declined as a result of cost containment programmes. Expenses as a percentage of assets under management improved from 1.06% to 0.93%, while expenses as a percentage of life premiums deteriorated from 20.99% to 23.38%. The average number of staff increased slightly to 16,100.
Embedded Value & Value of New Business
Table 6. Insurance Europe new life insurance production
                                                                     
      New production 2005     New production 2004        
                      Value of                               Value of        
      Annual     Single     New               Annual     Single     New        
In EUR million     premium     Premium     Business         IRR     Premium     Premium     Business                IRR
 
Netherlands1
      168       1,413       95       13.2 %       178       1,709       58       10.5 %
Belgium2
      49       1,361       36       16.9 %       51       1,583       42       22.8 %
Central Europe3 & Spain
      260       370       94       15.6 %       202       216       38       12.6 %
 
                                                       
Total
      476       3,144       226       14.6 %       432       3,508       138       12.4 %
 
1.   VNB statistics for Nationale-Nederlanden were reported with a lag of one quarter, thus the 2004 figures for the Netherlands represent production for 4Q 2003 and 9M 2004. As of 2005 VNB statistics reflect actual reporting periods.
 
2.   Including Luxembourg
 
3.   Poland, Hungary, Czech Republic, Slovakia, Romania, Bulgaria, Greece, Russia
The embedded value for Insurance Europe increased 21.8% to EUR 14,929 million including net dividends/capital injections of EUR 364 million paid to the Group. Before dividends/capital injections, the 2005 embedded value was EUR 15,294 million. In addition to the contribution from new business, the increase was driven mainly by favourable experience variances due to strong investment and operating performances as well as a high return on free surplus. That was partially offset by operating assumption changes in the Netherlands and Belgium, and changes in economic assumptions. The developing markets of Central Europe showed an increase of EUR 528 million in embedded value to EUR 2,314 million in 2005 before dividends, up 29.6%. The value of new life insurance business written by Insurance Europe increased 63.8% to EUR 226 million in 2005, driven by strong sales in Central Europe, due in part to pension fund acquisitions, as well as improved margins in the Netherlands. New sales, measured in annual premium equivalent, increased 1.0% to EUR 791 million as sales growth in Central Europe was largely offset by a decline in the Netherlands and Belgium, mainly due to lower single-premium sales. The overall internal rate of return for Insurance Europe increased to 14.6% from 12.4%, driven by a sharp improvement in the Netherlands.
Geographical breakdown Insurance Europe
Table 7. Insurance Europe underlying profit before tax
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004             Change     2005     2004             Change  
 
Netherlands
      1,589       1,290       23.2 %       453       298       52.0 %
- of which life
      1,220       1,017       20.0 %       340       220       54.5 %
- of which non-life
      369       273       35.2 %       113       78       44.9 %
Belgium1
      174       143       21.7 %       46       33       39.4 %
- of which life
      126       122       3.3 %       30       34       -11.8 %
- of which non-life
      48       21       128.6 %       16       -1          
Central Europe2 & Spain
      258       179       44.1 %       62       34       82.4 %
 
                                           
Underlying profit before tax
      2,021       1,612       25.4 %       561       365       53.7 %
 
1.   Including Luxembourg
 
2.   Poland, Hungary, Czech Republic, Slovakia, Romania, Bulgaria, Greece, Russia
10

 


 

Netherlands
In the Netherlands, underlying profit before tax increased 23.2% to EUR 1,589 million, as higher investment income more than offset growth in expenses related to the new collective labour agreement and measures to improve customer satisfaction and efficiency. Results included a EUR 151 million revaluation of non-trading derivatives, EUR 83 million higher results from real estate investments and EUR 94 million higher results from private equity, as well as a EUR 98 million release from disability and other actuarial provisions triggered by the introduction of a new long-term disability act in 2006. Profit from the Dutch life insurance businesses rose 20.0% to EUR 1,220 million driven by higher investment income and an improved morbidity result due to the release of disability provisions. Life premiums declined 6.4%, mainly due to lower acquisition of group life contracts and lower single-premium sales due to enhanced pricing discipline to improve profitability. Life premiums at RVS increased 4.4%. Continued emphasis on value creation resulted in a sharp increase in the value of new life business in the Netherlands to EUR 95 million from EUR 58 million in 2004, driven by improved margins. The internal rate of return increased to 13.2% from 10.5%. Profit from non-life insurance increased 35.2% to EUR 369 million, driven by higher results from real estate and private equity investments as well as actuarial provision releases. Non-life premiums declined 3.0%, largely caused by premium refunds in loss of income/accident insurance due to the new long-term disability act. That was partially offset by higher fire insurance premiums following a premium rate adjustment. Operating expenses rose 8.2% due to the new collective labour agreement, EUR 39 million in severance costs at Nationale-Nederlanden and IT projects at Nationale-Nederlanden and ING Investment Management, including EUR 23 million for streamlining the shared IT organisation. This was partially offset by a net release of EUR 47 million from provisions for employee benefits following legislative changes relating to healthcare and pensions. At Nationale-Nederlanden operating expenses increased 7.2%, largely due to software depreciation on new policy administration systems and severance costs. Staff reductions at Nationale-Nederlanden are proceeding ahead of plan. At the end of 2005 internal staff had been reduced by about 500 positions, while temporary staff was reduced to 840 from a peak of 1,460 in September 2004.
Belgium
In Belgium, underlying profit from insurance rose 21.7% to EUR 174 million, mainly due to a sharp increase in results from non-life insurance, which rose to EUR 48 million from EUR 21 million, driven by favourable claims development, especially in fire, health and loss of income/accident insurance, as well as lower operating expenses. Non-life premiums declined 1.5% to EUR 319 million, mainly due to the sale of part of the health portfolio. Results from life insurance, including Luxembourg, increased 3.3% to EUR 126 million as a decline in operating expenses compensated for higher lapses and lower management/entrance fees. Excluding the reclassification of products from life insurance to investment products under IFRS 4, which had a negative impact of EUR 761 million, life premium income increased 20.4% to EUR 1,630 million due to strong sales of universal life products. The value of new business in Belgium declined to EUR 36 million from EUR 42 million in 2004, due to a shift in sales from unit-linked to universal life products which have lower margins and lower sales. However, the internal rate of return in Belgium remained high at 16.9%.
Central Europe & Spain
In Central Europe & Spain, underlying profit increased 44.1% to EUR 258 million, driven by a 48.3% increase in life results in Central Europe to EUR 251 million. Poland, Hungary, Greece, Spain and Romania all showed strong growth in life and pensions, driven by higher premiums and lower operating expenses. Life premium income rose 18.3% to EUR 1,617 million driven by high sales of unit-linked products in Hungary and universal life products in Poland and Greece. Operating expenses declined 3.4% due to cost containment in Poland, a provision in 2004 for a discontinued business, and a release of provisions in Spain in 2005.
Table 8. Insurance Europe premium income
                                                     
             Full Year       Fourth Quarter  
In EUR million     2005     2004            Change     2005     2004            Change
 
Netherlands
      7,091       7,516       -5.7 %       1,702       1,690       0.7 %
- of which life
      5,449       5,823       -6.4 %       1,502       1,428       5.2 %
- of which non-life
      1,642       1,693       -3.0 %       200       262       -23.7 %
Belgium1
      1,949       2,439       -20.1 %       455       545       -16.5 %
- of which life
      1,630       2,115       -22.9 %       384       473       -18.8 %
- of which non-life
      319       324       -1.5 %       71       72       -1.4 %
Central Europe2 & Spain
      1,662       1,414       17.5 %       494       426       16.0 %
 
                                           
Total
      10,702       11,369       -5.9 %       2,651       2,661       -0.4 %
 
1.   Including Luxembourg
 
2.   Poland, Hungary, Czech Republic, Slovakia, Romania, Bulgaria, Greece, Russia
11

 


 

2.2   Insurance Americas profit rises 23.6%: strong growth in U.S. & Canada
  U.S. profit increases 27.4% on strong retirement services and annuity results
  Profit before tax in Canada climbs 35.8% on continued low claims environment
  Results from Mexico impacted by active hurricane season in the second half of 2005
Table 9. Insurance Americas profit & loss account
                                                     
             Full Year       Fourth Quarter  
In EUR million     2005     2004            Change     2005     2004            Change
 
Life premium income
      18,192       18,429       -1.3 %       4,668       4,302       8.5 %
Non-life premium income
      4,552       4,332       5.1 %       1,207       1,110       8.7 %
 
                                           
Total premium income
      22,744       22,761       -0.1 %       5,875       5,412       8.6 %
Investment income
      4,387       4,502       -2.6 %       1,042       1,407       -25.9 %
Commission and other income
      905       821       10.2 %       127       204       -37.7 %
 
                                           
Total income
      28,036       28,084       -0.2 %       7,044       7,023       0.3 %
 
                                                   
Underwriting expenditure
      23,597       24,058       -1.9 %       6,045       5,658       6.8 %
Other interest expenses
      98       118       -16.9 %       -82       58       -241.4 %
Operating expenses
      2,397       2,202       8.9 %       666       584       14.0 %
Impairments/investment losses
      3       14       -78.6 %       1       12       -91.7 %
 
                                           
Total expenditure
      26,095       26,392       -1.1 %       6,630       6,312       5.0 %
 
                                                   
Total profit before tax
      1,941       1,692       14.7 %       414       711       -41.8 %
 
                                                   
Underlying profit
                                                   
Total profit before tax
      1,941       1,692       14.7 %       414       711       -41.8 %
Gains/losses on divestments
      -50       2                 -10       254          
Profit before tax from divested units
      12       89                         40          
Special items
                                                   
 
                                           
Underlying profit before tax
      1,979       1,601       23.6 %       424       417       1.7 %
 
                                                   
Underlying profit before tax life insurance
      1,165       933       24.9 %       269       248       8.5 %
Underlying profit before tax non-life insurance
      814       668       21.9 %       155       169       -8.3 %
 
                                                   
Key figures
                                                   
Embedded value
      10,858       8,118       33.8 %                          
Value of new life business
      207       173       19.7 %                          
Internal rate of return
      11.1 %     10.7 %                                  
Annual premium equivalent (APE)
      3,182       2,801       13.6 %                          
Assets under management1 (in EUR billion)
      201.7       164.6       22.5 %                          
Staff (average FTEs)
      27,100       25,300       7.1 %                          
 
1.   Figures are year-end
Full-year profit
Insurance Americas continued to focus on improving execution and value creation across the region through pricing discipline and by concentrating on businesses with the most long-term growth potential. In the U.S., profit growth was driven by strong sales of retirement services, supported by new asset allocation and enhanced guarantee products, as well as higher margins on variable annuities following changes in the product mix and the introduction of a new withdrawal benefit. In the fourth quarter a new term life insurance product was introduced to complement the product portfolio and improve unit costs. The focus on value creation resulted in strong growth in the value of new business. The Canadian non-life insurance business continued to benefit from a low claims environment as well as the purchase and integration of Allianz Canada.
Underlying profit before tax from Insurance Americas increased 23.6% to EUR 1,979 million. Profit growth was driven by a 27.4% increase in the U.S., led by higher results from retirement services and annuities due to higher asset levels, improved investment performance and higher margins. The Canadian non-life business posted a 35.8% increase in underlying profit before tax, driven by continued strong underwriting results and the acquisition of Allianz Canada. Growth in the region was moderated by losses in the fourth quarter in Latin America, including claims and expenses related to recent hurricanes in Mexico. Currency movements had a positive impact of EUR 46 million due to the strengthening of the Canadian dollar, and the Mexican and Chilean pesos against the euro.
Divestments resulted in a loss of EUR 50 million in 2005 compared with a gain of EUR 2 million in 2004. Divested units generated a profit before tax of EUR 12 million in 2005, compared with EUR 89 million in 2004. Including these items, total profit before tax increased 14.7% to EUR 1,941 million.
12


 

Income
Premium income was virtually flat at EUR 22,744 million as higher non-life premiums were offset by lower life premiums. Non-life premium income rose 5.1% to EUR 4,552 million, driven by a 16.8% increase in Canada, primarily due to the acquisition of Allianz Canada. That growth was partially offset by lower non-life premium income in Mexico from the non-renewal of certain large property & casualty cases and lower sales. Life premium income declined 1.3% to EUR 18,192 million, due to the reclassification of products from life insurance to investment products under IFRS, which had a negative impact of EUR 241 million. Excluding that impact, life premiums were flat as a slight decline in individual life single premium and lower fixed annuity sales was compensated by higher sales in retirement services.
Investment income declined 2.6% to EUR 4,387 million, reflecting the EUR 249 million gain on the ING Canada IPO as well as EUR 157 million higher investment income from divested businesses in 2004. Excluding those items, investment income increased 7.3% driven by higher yields, prepayment penalty income on fixed income investments, investment gains from sales of fixed-income securities, and higher private equity gains. Investment income declined in the fourth quarter due to lower gains on bonds as interest rates increased. It will be difficult to realise gains on bonds going forward if interest rates continue to rise.
Expenses
Operating expenses increased 8.9% to EUR 2,397 million due to the acquisition of Allianz Canada and expenses in the U.S. related to strategic initiatives and higher incentive-related benefit costs. Expenses as a percentage of assets under management for investment products were unchanged at 0.75%, while expenses as a percentage of premiums for life products improved from 13.99% to 13.76%. The average number of full-time staff increased 7.1% to 27,100, mainly due to the acquisition of Allianz Canada and an increase in the sales forces in Latin America.
Embedded Value & Value of New Business
Table 10. Insurance Americas new life insurance production
                                                                     
      New production 2005                   New production 2004        
                      Value of                               Value of        
      Annual     Single     New               Annual     Single     New        
In EUR million     premium     Premium     Business     IRR       Premium     Premium     Business     IRR  
 
United States
      1,379       15,659       172       11.0 %       1,194       13,726       138       10.3 %
Mexico
      119       12       21       19.9 %       138       14       25       26.3 %
South America1
      96       204       13       10.0 %       77       177       10       10.0 %
 
                                                       
Total
      1,594       15,875       207       11.1 %       1,409       13,917       173       10.7 %
 
1.   Chile and Peru
The embedded value of the life insurance business in the Americas increased 33.8% to EUR 10,858 million in 2005, primarily due to significant currency effects (EUR 1,298 million) related to strengthening of the U.S. dollar against the euro. The embedded value of the U.S. life insurance business increased to EUR 9,911 million from EUR 7,270 million in 2004 due to the above-mentioned currency effects (EUR 1,121 million), one-off model changes, and net proceeds from divestments. The embedded value of the Latin American businesses climbed 19.5% to EUR 1,012 million before net dividends/capital injections of EUR 66 million, largely due to a favourable currency impact (EUR 177 million). The value of new life insurance business written by Insurance Americas rose 19.7% to EUR 207 million, driven by a combination of higher margins across all business lines and higher sales, primarily in retirement services. The internal rate of return improved to 11.1% from 10.7% in 2004, due to continued pricing discipline and changes to the product mix, particularly in the U.S. New sales, measured as annual premium equivalent, increased 13.6% driven by higher sales at the U.S. retirement services business.
Geographical breakdown Insurance Americas
Table 11. Insurance Americas underlying profit before tax
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
 
United States
      1,149       902       27.4 %       260       247       5.3 %
Canada
      671       494       35.8 %       178       129       38.0 %
Latin America
      159       205       -22.4 %       -14       41          
- of which Mexico
      105       122       -13.9 %       -13       10          
- of which South America1
      54       83       -34.9 %       -1       31          
 
                                       
Underlying profit before tax
      1,979       1,601       23.6 %       424       417       1.7 %
 
1.   Argentina, Chile, Peru and Brazil through 30 September 2005
13

 


 

United States
In the United States, underlying profit before tax increased 27.4% to EUR 1,149 million, led by strong results in retirement services and annuities, supported by higher margins and continued asset growth. The composite margin including net credit-related gains and losses increased to 162 basis points from 134 basis points in 2004, including 5 basis points of net credit recoveries in 2005 and 6 basis points of net credit losses in 2004. Premium income declined 1.3% to EUR 18,077 million as lower individual life single premium and fixed annuity sales were largely offset by higher sales in retirement services, particularly in the third quarter after recording a number of large new contracts. Operating expenses were 8.0% higher at EUR 1,468 million on an underlying basis due to spending on strategic initiatives such as enhancements to web capabilities, costs related to implementing Sarbanes-Oxley, and higher incentive-related benefit costs. Expenses in 2005 also included EUR 16 million of restructuring costs for the insurance and investment management businesses to enhance future profitability. The value of new life business in the U.S. increased 24.6% to EUR 172 million on higher sales and an increase in the internal rate of return from 10.3% to 11.0%, or 11.4% in U.S. dollars.
Canada
In Canada, underlying profit before tax climbed 35.8% to EUR 671 million on continued strong underwriting results, higher investment income, and the purchase of Allianz Canada in the fourth quarter of 2004. The strengthening of the Canadian dollar contributed EUR 34 million to the profit increase. The strong underwriting results were driven by a historically low claims ratio coupled with an increase in volume from the Allianz acquisition. The claims ratio improved slightly to 56.3% from 56.6% in 2004. The expense ratio was higher in 2005 due to expenses related to the integration of the Allianz Canada business. The combined ratio deteriorated to 86.8% in 2005 from 85.1% in 2004. Premium income rose 16.8% to EUR 2,585 million primarily due to the acquisition of Allianz Canada in December 2004.
Latin America
In Mexico, underlying profit before tax declined 13.9% to EUR 105 million primarily due to claims and expenses from three major hurricanes, two of which occurred during the fourth quarter, causing a loss in that period. The hurricanes, along with related costs to extend reinsurance coverage after the storms, had a negative impact of EUR 39 million before tax in 2005, of which EUR 28 million was accounted for in the fourth quarter. The fourth-quarter also includes a charge of EUR 9 million for a broad restructuring designed to improve efficiency and customer service, including a reduction of the workforce by approximately 15%. Premium income declined 8.2% to EUR 1,424 million on lower sales and the non-renewal of some large property & casualty contracts as the company focuses on more profitable retail market segments. Competitive conditions in Mexico remain challenging due to the increased cost of reinsurance and continued pressure on pricing in the auto and pension markets.
In South America, underlying profit before tax declined 34.9% to EUR 54 million due to lower earnings in Chile, including the impact of lower investment income as a result of low interest rates and reserve strengthening in the health business. Premium income in the region increased 9.3% to EUR 597 million mainly due to higher life sales in Chile. Operating expenses for the region increased 25.0% due to higher staffing and office expenses in Chile as a result of IT improvements and customer service enhancements. A loss in Brazil after reserve strengthening in the life and auto lines was not reflected in results from the fourth quarter, consistent with equity accounting for ING’s 49% stake in Sul America.
Table 12. Insurance Americas premium income
                                                     
         Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
 
United States
      18,077       18,308       -1.3 %       4,634       4,260       8.8 %
Canada
      2,585       2,213       16.8 %       646       555       16.4 %
Latin America
      2,021       2,097       -3.6 %       589       565       4.2 %
- of which Mexico
      1,424       1,551       -8.2 %       430       423       1.7 %
- of which South America1
      597       546       9.3 %       159       142       12.0 %
 
                                       
Premium income excluding divestments
      22,683       22,618       0.3 %       5,869       5,380       9.1 %
Premium income from divested units
      61       143                 6       32          
 
                                         
Total premium income
      22,744       22,761       -0.1 %       5,875       5,412       8.6 %
 
1.   Argentina, Chile, Peru
14

 


 

2.3 Insurance Asia/Pacific profit excluding Taiwan increases 15.8%
  Strong income growth from all business units: life premiums increase 32.6%
 
  Focus on value creation: value of new business rises 16.2% to EUR 373 million
 
  Further increase in margins: internal rate of return increases to 15.0%
Table 13. Insurance Asia/Pacific profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change
             
Life premium income
      12,245       9,232       32.6 %       3,148       2,788       12.9 %
Non-life premium income
      41       237       -82.7 %       10       7       42.8 %
 
                                           
Total premium income
      12,286       9,469       29.7 %       3,158       2,795       13.0 %
Investment income
      925       944       -2.0 %       266       186       43.0 %
Commission and other income
      -12       77       -115.6 %       -41       1          
 
                                           
Total income
      13,199       10,490       25.8 %       3,383       2,982       13.4 %
 
                                                   
Underwriting expenditure
      11,838       9,003       31.5 %       2,992       2,649       12.9 %
Other interest expenses
      8       8                 2       2          
Operating expenses
      867       727       19.3 %       243       210       15.7 %
Impairments/investment losses
      8       -4                 7       -4       275.0 %
 
                                           
Total expenditure
      12,721       9,734       30.7 %       3,244       2,857       13.5 %
 
                                                   
Total profit before tax
      478       756       -36.8 %       139       125       11.2 %
 
                                                   
Underlying profit
                                                   
Total profit before tax
      478       756       -36.8 %       139       125       11.2 %
Gains/losses on divestments
      27       219                 27                  
Profit before tax from divested units
      4       62                         5          
Special items
                                                   
 
                                           
Underlying profit before tax
      447       475       -5.9 %       112       120       -6.7 %
 
                                                   
Underlying profit before tax life insurance
      441       472       -6.6 %       110       120       -8.3 %
Underlying profit before tax non-life insurance
      6       3       100.0 %       2                  
 
                                                   
Key figures
                                                   
Embedded value
      1,799       2,076       -13.3 %                          
Value of new life business
      373       321       16.2 %                          
Internal rate of return
      15.0 %     13.6 %                                  
Annual premium equivalent (APE)
      2,339       1,386       68.8 %                          
Assets under management1 (in EUR billion)
      71.8       50.9       41.1 %                          
Staff (average FTEs)
      8,400       8,200       2.4 %                          
 
1.   Figures are year-end
Full-year profit
Insurance Asia/Pacific continued to focus on delivering growth for the Group by expanding its market position in the countries where it is active and investing for future growth in important markets such as China and India. In 2005 virtually all business units increased market share on the back of strong sales growth as businesses in the region continued to expand their distribution strength through professional tied agent networks and bancassurance channels. Continued emphasis on value creation as well as increased scale led to a further improvement in margins on new life sales, which, combined with strong sales growth, resulted in a solid increase in the value of new business. Financial results continued to be affected by reserve strengthening in Taiwan as a result of low interest rates.
Underlying profit before tax from Insurance Asia/Pacific declined 5.9% to EUR 447 million as a result of the strengthening of reserves in Taiwan due to the continued low interest rate environment. Excluding Taiwan, underlying profit before tax in the rest of the region increased 15.8% to EUR 447 million from EUR 386 million, driven by a 52.1% increase in South Korea. Results in 2004 were favoured by the release of a EUR 29 million reserve for capital-guaranteed products in Australia and a EUR 30 million release of reserves for a wage-tax assessment. Excluding Taiwan and these one-off items, profit rose 36.7%. Underlying profit before tax declined 6.7% in the fourth quarter from the same period last year, however excluding Taiwan and the release in Australia in the fourth quarter of 2004, profit rose 41.8%.
Divestments had a significant impact on Insurance Asia/Pacific’s total profit before tax. In 2004, ING realised a gain of EUR 219 million on the sale of its 50% stake in a non-life insurance joint venture in Australia. Results in 2005 included a gain of EUR 27 million from the IPO of 90% of the shares in Austbrokers Holdings as ING focuses on the funds management and life insurance businesses in Australia. Including those gains and profit from the divested units, total profit before tax from Insurance Asia/Pacific declined 36.8% to EUR 478 million.
15

 


 

Income
Premium income rose 29.7% to EUR 12,286 million, led by a 32.6% increase in life premiums. Growth was driven by sharply higher sales of single-premium variable annuities in Japan, tied agency products in South Korea and short-term savings products in Taiwan. Strong premium growth rates were recorded in local currency terms in Japan (87.8%), South Korea (27.9%), Taiwan (11.3%), Malaysia (13.8%), India (141.8%), Thailand (42.6%), Hong Kong (10.8%) and China (27.2%). A reclassification of products in Australia from life insurance to investment products under IFRS 4 reduced premium income by EUR 1,051 million. Excluding the IFRS change, total life premiums increased 49.7%. Non-life premium income fell 82.7%, reflecting the sale of the Australian non-life business in the second quarter of 2004.
Investment income declined to EUR 925 million from EUR 944 million in 2004. However, excluding the realised gains on divestments in both years, investment income rose 24.2% to EUR 898 million, driven by growth of the investment portfolio in the region. Assets under management increased from EUR 50.9 billion to EUR 71.8 billion, mainly due to strong inflows of EUR 12.0 billion. Following a management restructuring in 2005 at the South Korean fund management joint venture, Kookmin Bank Asset Management, ING’s figures have been adjusted to reflect 20% of the total assets under management at the joint venture, in line with ING’s stake in the company.
Commission and other income declined to EUR -12 million from EUR 77 million, mainly due to losses under IFRS on derivatives in Japan that are used to hedge minimum-benefit guarantees on single-premium variable annuities, as well as an unrealised loss on non-trading derivatives in South Korea. That was partially offset by higher fee income on wealth management products in Australia as a result of growth in assets under management and the reclassification of most products in Australia from life insurance to investment products under IFRS.
Expenses
Operating expenses increased 19.3% to EUR 867 million, reflecting staff and salary increases to support the continuing growth of the businesses across the region. Expenses in the year-earlier period also benefited from the release of a EUR 30 million provision for a wage-tax assessment. Excluding that release and the impact of divestments and currency effects, operating expenses increased 14.5%, driven mainly by Japan and South Korea. Adjusted for the release of the wage-tax provision, expenses as a percentage of assets under management for investment products improved from 1.13% in 2004 to 0.93% in 2005, while expenses as a percentage of premiums for life products improved from 9.03% to 8.35%. The average number of full-time staff rose 2.4% to 8,400 mainly due to increases in India and South Korea.
Embedded Value & Value of New Business
Table 14. Insurance Asia/Pacific new life insurance production
                                                                     
      New production 2005     New production 2004
                      Value of                               Value of      
      Annual     Single     New               Annual     Single     New      
In EUR million     premium     premium     Business     IRR       Premium     Premium     Business     IRR
             
Australia & New Zealand
      70       1,088       16       12.6 %       66       682       8       11.2 %
South Korea
      611       213       159       48.9 %       384       201       98       26.7 %
Taiwan
      484       149       107       14.2 %       222       131       97       11.0 %
Japan
      393       5,007       85       11.3 %       303       1,941       112       15.0 %
Rest of Asia1
      129       70       5       8.4 %       112       42       7       9.4 %
 
                                                                   
Total
      1,687       6,527       373       15.0 %       1,086       2,996       321       13.6 %
 
1.   Including China, India, Thailand, Hong Kong and Malaysia
The embedded value of the life business at Insurance Asia/Pacific declined to EUR 1,799 million at the end of 2005 from EUR 2,076 million in 2004 as a result of changes in economic assumptions, particularly in Taiwan where interest rate assumptions have been adjusted downwards. The initial risk-free rates have been lowered to 2.41% and the future path to 5.75% has been lengthened to 20 years from 10 years, resulting in a negative impact of EUR 1,075 million (net of corresponding discount rate adjustments). As a result, the embedded value for Taiwan was EUR -852 million. The value of new life insurance business written by Insurance Asia/Pacific increased 16.2% to EUR 373 million, driven by strong sales and higher margins at almost all business units. South Korea made a particularly strong contribution driven by robust sales, higher margins and an improved product mix. Japan saw a decline in the value of new business compared with 2004 due to lapse assumption changes on the corporate-owned life insurance business. New sales, measured in annual premium equivalent, increased 68.8% driven by South Korea, Japan and Taiwan. The internal rate of return increased to 15.0% from 13.6% due to continued strong pricing discipline and increased scale of the business units.
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Geographical breakdown Insurance Asia/Pacific
Table 15. Insurance Asia/Pacific underlying profit before tax
                                                     
              Full Year                       Fourth Quarter        
In EUR million     2005     2004     Change       2005     2004     Change  
             
Australia & New Zealand
      169       163       3.7 %       37       69       -46.4 %
South Korea
      181       119       52.1 %       47       39       20.5 %
Taiwan
      0       89                 0       12          
Japan
      74       71       4.2 %       19       6       216.7 %
Rest of Asia1
      23       33       -30.3 %       9       -6          
 
                                         
Underlying profit before tax
      447       475       -5.9 %       112       120       -6.7 %
 
1. Including China, India, Thailand, Indonesia, Hong Kong and Malaysia
Australia & New Zealand
ING’s businesses in Australia & New Zealand include ING Holdings, ING Investment Management and ING’s 51% interests in two wealth management and life insurance joint ventures with ANZ Bank called ING Australia and ING New Zealand. ING and ANZ formed the second joint venture, ING New Zealand, as of 1 October 2005. The new entity includes all insurance and managed funds products distributed by ANZ National Bank in New Zealand as well as the New Zealand operations that were previously included in the ING Australia joint venture. Total underlying profit before tax from the businesses increased 3.7% to EUR 169 million. Results included a one-off release from reserves of EUR 29 million in the fourth quarter of 2004 related to a review of capital guaranteed products at ING Australia. Excluding that impact, profit before tax from Australia and New Zealand increased 26.1%.
ING Australia and ING New Zealand posted a 10.0% increase in profit to EUR 110 million, excluding the release of reserves mentioned above, driven mainly by higher investment income due to strong investment markets, as well as favourable claims. Results from the wealth management business were driven by higher assets under management underpinned by strong market performance and increased sales, resulting in higher fee income. In the life insurance business, underwriting profits increased due to higher in-force premiums on group life and master trust business, higher investment returns and favourable claims experience. New business sales increased, driven by sales through ANZ distribution channels. Operating expenses were 9.6% higher, or 6.0% excluding currency effects, due to provisions to resolve unit-pricing issues following an enforceable undertaking agreed with ASIC, a local regulator. Life premium income declined to EUR 181 million from EUR 1,223 million, reflecting the reclassification of the majority of products from life insurance to investment products under IFRS.
ING Investment Management posted a profit of EUR 10 million, up 9.1% from last year, supported by strong investment markets. Underlying profit before tax also includes EUR 49 million from the holding company in Australia, including additional interest income from the sales proceeds of the non-life joint venture.
South Korea
In South Korea, underlying profit before tax rose 52.1% to EUR 181 million, due to strong sales. Premium income rose 42.6%, driven by sales of variable and universal life products as well as continued high persistency on existing contracts. Premiums were boosted by the introduction of new products, expansion of the tied agency network and new bancassurance partnerships. The launch of the bancassurance joint venture with Kookmin Bank, KB Life, in the first quarter of 2005 further increased premiums and generated a profit. Profits were negatively impacted by EUR 15 million in unrealised losses on non-trading derivatives which do not qualify for hedge accounting under IFRS. The internal rate of return on new life business increased strongly to 48.9%. The value of new business rose 62.2% to EUR 159 million due to a move towards unit-linked products.
Taiwan
ING recorded a profit of nil for Taiwan in 2005 as a result of measures taken to strengthen reserves due to the continued low interest rate environment. A total charge of EUR 220 million was taken in 2005 to strengthen reserves, compared with EUR 100 million in 2004. At the end of 2005, reserves remained adequate at the 50% confidence level under IFRS accounting. However a decline in interest rates in the fourth quarter of 2005 and assumption changes had a further negative impact on the reserve adequacy, which stood at a 53% confidence level (EUR 165 million) at the end of the year, compared with 57% at the end of the second quarter. At ING’s 90% confidence level, the reserve inadequacy in Taiwan remained in the EUR 2.8 billion to EUR 3.3 billion range, while the inadequacy for the Insurance Asia/Pacific region narrowed to between EUR 1.1 billion and EUR 1.6 billion. That is more than compensated by reserves elsewhere in the Group, and ING’s life insurance businesses as a whole has excess adequacy of between EUR 6 billion and EUR 7 billion
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at a 90% confidence level, including the shortfall in Taiwan. These figures remain highly sensitive to interest rates and other assumptions and can only be reliably estimated within broad ranges which are bound to vary significantly from quarter to quarter. If a further decline in interest rates or other unfavourable experience were to result in IFRS reserves becoming inadequate at a 50% confidence level, ING’s policy is to record a loss to restore reserves to the 50% confidence level. A yield curve shift of 10 basis points would have an impact of approximately EUR 150 million on the 50% reserve adequacy under IFRS.
Under U.S. GAAP accounting rules, the treatment of reserve adequacy is different because reserve strengthening is not permitted if reserves are adequate according to “best estimate” assumptions, which is similar to the 50% confidence level testing used under IFRS. Therefore, actions announced by ING to strengthen reserves in the past by approximately EUR 420 million under IFRS do not apply under U.S. GAAP. As a result, reserves are lower on a U.S. GAAP basis, and no longer satisfy the best estimate assumptions. Therefore, a loss will be recognised in ING’s profit under U.S. GAAP.
Taiwan continues to focus on creating value through profitable new business sales. The value of new business rose 10.3% in 2005 to EUR 107 million. The internal rate of return on new business increased to 14.2% from 11.0% a year earlier. Adjusted for currency effects, premium income rose 11.3%, lifted by an increase in new sales as well as high persistency on renewal premiums. Adjusted for currency effects, operating expenses rose 2.5% compared with the prior year, mainly due to regulatory matters including pension changes and Sarbanes-Oxley compliance.
Japan
In Japan, underlying profit before tax increased 4.2% to EUR 74 million. Profits from the single-premium variable annuity and mutual fund businesses increased due to strong growth in premiums resulting in higher fee income. Despite growth in new business and higher premiums, profits from the corporate-owned life insurance business decreased mainly due to lower investment yields from the continuing low interest rate environment and higher levels of early surrenders. Premium income from single-premium variable annuities increased sharply to EUR 5,019 million from EUR 2,266 million as a result of strong sales through a diversified distribution network of banks, securities brokers and independent agents. Premiums from corporate-owned life insurance rose 11.0% to EUR 1,324 million due to ING’s leading position in the independent agency channel.
Rest of Asia
In the Rest of Asia, underlying profit before tax declined to EUR 23 million from EUR 33 million in 2004, when results were positively impacted by the release of a EUR 30 million reserve for a wage tax assessment in the second quarter. Excluding this impact profit before tax increased by EUR 20 million, mainly driven by Hong Kong and Malaysia.
Table 16. Insurance Asia/Pacific premium income
                                                     
              Full Year                       Fourth Quarter        
In EUR million     2005     2004     Change       2005     2004     Change  
             
Australia & New Zealand
      181       1,223       -85.2 %       52       330       -84.2 %
South Korea
      2,278       1,598       42.6 %       644       450       43.1 %
Taiwan
      2,707       2,348       15.3 %       784       726       8.0 %
Japan
      6,343       3,459       83.4 %       1,454       1,113       30.6 %
Rest of Asia1
      777       641       21.2 %       224       177       26.6 %
 
                                           
Premium income excluding divestments
      12,286       9,269       32.5 %       3,158       2,796       12.9 %
Divested units
              200                         -1          
 
                                               
Total premium income
      12,286       9,469       29.7 %       3,158       2,795       13.0 %
 
1. Including India, China, Hong Kong, Thailand, Indonesia and Malaysia
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3. Banking operations
Table 17. ING Group: Banking profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Interest result
      9,162       8,699       5.3 %       2,409       2,223       8.4 %
Investment income
      937       363       158.1 %       126       36       250.0 %
Commission income
      2,401       2,581       - 7.0 %       626       590       6.1 %
Other income
      1,348       1,035       30.2 %       223       265       - 15.8 %
 
                                           
Total income
      13,848       12,678       9.2 %       3,384       3,114       8.7 %
 
                                                   
Operating expenses
      8,844       8,795       0.6 %       2,238       2,380       - 6.0 %
 
                                           
Gross result
      5,004       3,883       28.9 %       1,146       734       56.1 %
Addition to provisions for loan losses
      88       465       - 81.1 %       26       99       -73.7 %
 
                                           
Total profit before tax
      4,916       3,418       43.8 %       1,120       635       76.4 %
 
                                                   
Taxation
      924       859       7.6 %       113       79       43.0 %
 
                                           
Profit before third-party interests
      3,992       2,559       56.0 %       1,007       556       81.1 %
Third-party interests
      50       153       -67.3 %       28       23       21.7 %
 
                                           
Net profit (attributable to shareholders)
      3,942       2,406       63.8 %       979       533       83.7 %
 
                                                   
Underlying profit
                                                   
Total profit before tax
      4,916       3,418       43.8 %       1,120       635       76.4 %
Gains/losses on divestments
      379       -166                 0       -169          
Profit before tax from divested units
      6       67                 -8       -3          
Special items
      0       -44                 0       -19          
 
                                           
Underlying profit before tax
      4,531       3,561       27.2 %       1,128       826       36.6 %
 
                                                   
Key figures
                                                   
Cost/income ratio
      63.9 %     69.4 %               66.1 %     76.4 %        
RAROC (pre-tax)
      27.7 %     19.4 %                                  
RAROC (after tax)
      22.6 %     14.5 %                                  
Net return on capital and reserves1
      24.2 %     15.8 %                                  
Total risk-weighted assets2 (in EUR billion)
      319.7       274.1       16.6 %                          
Addition to provisions for loan losses in basis points of average credit-risk-weighted assets
      3       18                                    
Staff (average FTEs)
      63,700       63,600       0.2 %                          
 
1.   Figures are full-year and 2004 figures are on Dutch GAAP basis
Full-year profit
ING’s banking businesses showed a strong increase in profit in 2005 driven by solid growth in income at ING Direct and Retail Banking, as well as historically low risk costs. Underlying profit before tax rose 27.2% to EUR 4,531 million. Growth was driven by higher savings and strong demand for mortgages at both Retail Banking and ING Direct, including high prepayment penalties on the refinancing of mortgages in the Netherlands. Profit was also supported by the sale of equity investments and a positive impact on balance from IFRS. The cost/income ratio improved as strong income growth outpaced a modest increase in underlying operating expenses. Continued focus on value creation and a stringent approach to capital allocation resulted in a strong increase in the risk-adjusted return on capital after tax, driven by higher returns from all three banking business lines.
Divestments had a positive impact on profit before tax in 2005, including EUR 379 million in realised gains compared with a loss of EUR 166 million in 2004. Divested units contributed EUR 6 million to profit in 2005 and EUR 67 million in 2004. Results in 2004 also included a restructuring provision of EUR 41 million for the international Wholesale Banking network. Including those items, total profit before tax from banking rose 43.8% to EUR 4,916 million. The effective tax rate declined to 18.8% from 25.1% due to non-taxable gains on divestments, a lower statutory tax rate in the Netherlands, non-taxable gains on equities mainly in Belgium, a release of EUR 35 million from the tax provisions, and a EUR 148 million tax asset created in the U.S. in the fourth quarter of 2005. Net profit from banking rose 63.8% to EUR 3,942 million. (See Appendix 2 for divestments and special items.)
Income
Total income from banking increased 9.2% to EUR 13,848 million, however on an underlying basis, excluding divestments and special items, banking income rose 11.4% to EUR 13,408 million, mainly due to strong growth in savings and mortgage lending as well as higher investment income.
The interest result increased 5.3% to EUR 9,162 million. On an underlying basis, the interest result rose 9.0% to EUR 9,157 million, driven by strong growth in savings and mortgage lending at Retail Banking and ING Direct, as well as

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higher prepayment penalties as customers refinanced their mortgages to take advantage of low interest rates. This was partially offset by lower interest results in Wholesale Banking due to margin pressure and a decline in volumes as the business focused on cross-selling fee products and limiting growth in risk-weighted assets. The implementation of IAS 32 and 39 from 2005 had a negative impact of approximately EUR 70 million on the interest result. The total interest margin was 1.17%, down 5 basis points compared with the estimated interest margin (including IAS 32 and 39) for 2004. The decrease was caused by a flattening of the yield curve, some pressure on margins, and a larger proportion of assets from ING Direct, which has a lower average interest margin. In 2005, loans and advances to customers of the banking operations grew by EUR 63.3 billion, or 18.6%, to EUR 403.1 billion at the end of December. Corporate lending increased 11.7% or EUR 23.2 billion, of which EUR 14.2 billion was in the Netherlands and EUR 9.0 billion was outside the Netherlands. Personal lending grew by 27.1% or EUR 39.5 billion, including a EUR 35.1 billion increase in residential mortgages, of which EUR 21.1 billion was from ING Direct and EUR 10.8 billion was from the Dutch retail banking activities. Customer deposits and other funds on deposit of the banking operations grew by EUR 68.0 billion, or 17.1%, to EUR 466.2 billion at year-end 2005, driven by strong growth at ING Direct. (See Appendix 7.5 for loans and advances to customers of the banking operations.)
Investment income increased sharply due to the inclusion of EUR 379 million in gains on divestments in 2005 and a loss of EUR 166 million from divestments in 2004. On an underlying basis, investment income increased 18.7% to EUR 558 million from EUR 470 million, mainly due to gains on equity investments in Belgium and the Americas, and EUR 60 million in realised gains on the sale of bonds. That was partially offset by lower income from investment properties.
Commission income declined 7.0% to EUR 2,401 million, fully caused by the impact of divestments. On an underlying basis, commission income rose 6.7%, to EUR 2,348 million, driven by higher management fees (mainly from ING Real Estate) and higher commissions from the securities business, funds transfers and brokerage and advisory fees. Other commission and insurance broking commission declined compared with 2004.
Other income rose 30.2% to EUR 1,348 million. On an underlying basis, Other income increased EUR 383 million, or 39.8%, to EUR 1,345 million, including a EUR 226 million positive valuation result on non-trading derivatives. The proportional (50%) consolidation of Postkantoren BV in the Netherlands from 2005, which had no impact on total profit, added EUR 168 million to Other income. The share of profit from associates increased by EUR 106 million, mainly due to minority shareholdings at ING Real Estate. The underlying result of the trading portfolio decreased by EUR 141 million, in part due to a reclassification of interest-related components from trading results to interest results. (See Appendix 7.4 for additional information on banking income.)
Expenses
Total operating expenses increased 0.6% to EUR 8,844 million, as divestments largely offset the impact of consolidations, higher labour costs and one-off expenses. On an underlying basis, excluding the impact of divestments and special items, operating expenses rose 9.6% to EUR 8,789 million, an increase of EUR 768 million. Of that increase, EUR 255 million was related to one-off costs, including EUR 47 million to restructure the Operations & IT activities in the Benelux, EUR 27 million for accelerated software depreciation, EUR 78 million in impairments on development projects at ING Real Estate (including EUR 40 million in the fourth quarter), and EUR 103 million in provisions taken in Belgium. An additional EUR 168 million was related to the consolidation of 50% of Postkantoren BV. The remaining increase was driven by continued strong growth of ING Direct, the acquisition of Mercator Bank in Belgium, investments to expand the retail banking activities in Romania, Poland and India, as well as higher IT costs. Personnel expenses increased, particularly in the Netherlands as a result of the new collective labour agreement. However, that was largely offset by a net release of EUR 119 million in provisions for employee benefits following legislative changes in the Netherlands related to healthcare and pensions. Excluding all non-recurring items, and adjusted for exchange rate differences, recurring operating expenses of the banking operations increased 5.5% (and 3.3% excluding ING Direct). The total cost/income ratio of the banking operations improved to 63.9% from 69.4%. On an underlying basis, the cost/income ratio improved to 65.6% from 66.6% in 2004. The average number of staff increased slightly to 63,700 from 63,600 as the impact of divestments and the reductions in the Operations & IT activities was fully offset by the consolidation of Postkantoren BV and Mercator Bank, growth at ING Direct and the retail activities in Poland, India and Romania.

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Additions to the provision for loan losses remained exceptionally low, supported by an improvement of the credit portfolio, the release of provisions previously taken, the absence of new large defaults and improvements in risk management. The total addition in 2005 amounted to EUR 88 million, including EUR 26 million in the fourth quarter, compared with EUR 465 million in 2004. As a percentage of average credit-risk-weighted assets, the addition in 2005 equalled just 3 basis points compared with 18 basis points in 2004. Although there is no indication yet of a deterioration of the credit environment, risk costs are expected to return gradually to a normalised level estimated at this point in time to be between 25-30 basis points.
RAROC
The after-tax risk-adjusted return on capital (RAROC) of the banking operations improved to 22.6% from 14.5% in 2004. On an underlying basis, excluding divestments and special items, the after-tax RAROC improved to 18.8% from 16.4%, driven by higher economic returns due to the sharpened focus on managing for value throughout the company and a more stringent approach to capital allocation. All three banking business lines posted higher RAROCs, and all performed above ING’s target of 12.0% after tax. Wholesale Banking’s underlying RAROC after-tax improved to 16.7% from 14.9%. The underlying RAROC after-tax of Retail Banking rose to 34.1% from 26.1%, and the after-tax RAROC of ING Direct improved to 14.9% from 11.3%. Total economic capital decreased by EUR 0.2 billion to EUR 15.0 billion, reflecting the impact of divestments. Excluding divestments, economic capital increased by EUR 0.7 billion due to higher capital at ING Direct and Retail Banking, while economic capital at Wholesale Banking was reduced by EUR 0.2 billion. In the RAROC calculation, the actual credit-risk provisioning is replaced by statistically expected losses reflecting the average credit losses over the entire economic cycle. Figures for 2004 have been adjusted for changes to the model for market risk, and further refinements to the model are expected as ING prepares for Basel II.

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3.1 Wholesale Banking profit rises 8.8%: focus on key clients, products
  New target operating model for international network improves profitability
  Releases from loan loss provisions due to benign credit environment
  Underlying RAROC after tax improves to 16.7% from 14.9%
Table 18. Wholesale Banking profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Interest result
      2,928       3,272       -10.5 %       755       807       -6.4 %
Commission income
      1,199       1,363       -12.0 %       327       310       5.5 %
Other income
      1,830       1,236       48.1 %       283       192       47.4 %
 
                                           
Total income
      5,957       5,871       1.5 %       1,365       1,309       4.3 %
 
                                                   
Operating expenses
      3.466       3.734       -7.2 %       882       967       -8.8 %
 
                                           
Gross result
      2,491       2,137       16.6 %       483       342       41.2 %
Addition to provisions for loan losses
      -108       192                 -11       19          
 
                                           
Total profit before tax
      2,599       1,945       33.6 %       494       323       52.9 %
 
                                                   
Underlying profit
                                                   
 
                                       
Total profit before tax
      2,599       1,945       33.6 %       494       323       52.9 %
Gains/losses on divestments
      317       -166                 0       -169          
Profit before tax from divested units
      6       60                 -8       -4          
Special items
      0       -41                 0       -41          
 
                                           
Underlying profit before tax
      2,276       2,092       8.8 %       502       537       -6.5 %
 
                                                   
Key figures
                                                   
Cost/income ratio
      58.2 %     63.6 %               64.6 %     73.9 %        
RAROC pre-tax
      24.4 %     16.0 %                                  
RAROC after tax
      22.3 %     12.2 %                                  
Total risk-weighted assets (in EUR billion)
      156.1       147.5       5.8 %                          
Addition to provisions for loan losses in basis points of average credit-risk-weighted assets
      -7       12                                    
Staff (average FTEs)
      20,800       24,000       -13.3 %                          
Full-year profit
In 2005 the Wholesale Banking activities focused on increasing cross-selling and strengthening client relationships. This contributed to a strong deal flow, including a number of landmark deals, particularly in the Benelux. The international Wholesale Banking network achieved a strong improvement in profitability in 2005, particularly in the Americas, the U.K. and Central & Eastern Europe, following a restructuring to focus on key clients and product segments. A sharp focus on capital allocation has enabled ING Wholesale Banking to increase its risk-adjusted returns. The introduction of a functional organisation structure at the beginning of last year has sharpened the focus on profitable growth in key products such as Payments & Cash Management, Structured Finance, Leasing and Financial Markets. ING Real Estate showed strong growth, particularly in the investment management business line, driven by organic growth and the acquisition of a number of large property portfolios.
Underlying profit before tax from Wholesale Banking rose 8.8% to EUR 2,276 million, driven by higher income from Structured Finance, Leasing and ING Real Estate, as well as a release of loan loss provisions due to a benign credit environment and improved risk management.
Gains on divestments contributed EUR 317 million to profit before tax in 2005, while divestments in 2004 resulted in a loss of EUR 166 million. Divested units contributed EUR 6 million to profit before tax in 2005, compared with EUR 60 million in 2004. Results in 2004 also included a restructuring provision of EUR 41 million for the international Wholesale Banking network. Including those items, total profit before tax rose 33.6% to EUR 2,599 million.
Income
Total income increased 1.5% to EUR 5,957 million. Excluding divestments, underlying income rose 4.8% to EUR 5,579 million, driven by the international Wholesale Banking activities in the U.K., the Americas and Central & Eastern Europe, growth of Leasing as well as a 16.2% increase in income from ING Real Estate. Underlying interest income declined 2.3% to EUR 2,923 million due to pressure on margins. Commission income rose 6.9% on an underlying basis to EUR 1,146 million, due to higher management fees at ING Real Estate, while Other income rose 19.7% to EUR 1,510 million, supported by gains on the sale of equity investments and fair value changes on non-trading derivatives.

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Expenses
Operating expenses declined 7.2% to EUR 3,466 million, due entirely to the divestments of the Asian cash equities business, CenE Bankiers, parts of BHF-Bank, and Baring Asset Management. Excluding divestments, underlying operating expenses increased 12.1% to EUR 3,411 million, due in part to non-recurring items such as EUR 103 million in provisions taken in Belgium in 2005, EUR 12 million in restructuring costs for initiatives to improve efficiency in the IT organisation and EUR 78 million in impairment losses on development projects at ING Real Estate. Those items were partially offset by EUR 36 million in releases of provisions for employee benefits following legislative changes in the Netherlands related to healthcare and pensions. Excluding all non-recurring items and adjusted for exchange rate differences, recurring operating expenses of Wholesale Banking increased 6.3%. The underlying cost/income ratio deteriorated to 61.1% from 57.1% as a result of the non-recurring costs above. The average number of wholesale staff decreased 13.3% to 20,800, mainly due to divestments.
The addition to the provision for loan losses declined from EUR 192 million in 2004 to a net release of EUR 108 million in 2005, due to improvements in the credit environment and the limited inflow of large new problem loans. Only the Wholesale Banking activities in the Netherlands showed an addition to loan loss provisions in 2005. The net release equalled -7 basis points of average credit-risk-weighted assets compared with an addition of 12 basis points in 2004.
RAROC
Table 19. Wholesale Banking risk-adjusted return on capital
                                             
      RAROC %1 (pre-tax)       Economic capital (in EUR billion)  
      2005     2004       2005     2004     Change  
             
Netherlands
      27.7       25.5         2.5       3.0       -16.7 %
Belgium
      19.9       22.2         1.9       2.5       -24.0 %
Rest of World
      17.5       -1.6         2.7       3.1       -12.9 %
Other
      -28.8       -43.6         0.2       0.2          
 
                                       
Subtotal Wholesale Banking
      20.6       13.6         7.3       8.8       -17.0 %
Asset management2
      46.9       39.5         1.2       0.8       50.0 %
 
                                       
Total pre-tax
      24.4       16.0         8.5       9.6       -11.5 %
Total after tax
      22.3       12.2                            
 
1.   2004 RAROC figures have been restated to reflect changes in the model for market risk
 
2.   Mainly ING Real Estate and Baring Asset Management
The after-tax risk-adjusted return on capital from Wholesale Banking improved from 12.2% in 2004 to 22.3% in 2005, lifted in part by the impact of divestments. Underlying RAROC after-tax improved to 16.7% from 14.9%. The pre-tax RAROC of the Wholesale Banking activities in the Netherlands remained strong, while Belgium showed a slight decrease. The pre-tax RAROC in Rest of World, excluding divestments, improved to 16.4% from 11.8%, supported by a realignment of the operating model outside the Benelux to focus on key clients and products. RAROCs in the U.K. and the Americas improved strongly, while the performance in Germany and Asia is still below ING’s target. The pre-tax RAROC of ING Real Estate declined to 27.5% from 40.9% in 2004 due to impairments on development projects. Total economic capital decreased by EUR 1.1 billion, mainly due to divestments. Excluding divestments, economic capital was EUR 0.2 billion lower.
Geographical breakdown Wholesale Banking
Table 20. Wholesale Banking underlying profit before tax
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Netherlands
      790       826       - 4.4 %       190       183       3.8 %
Belgium
      519       665       - 22.0 %       79       105       -24.8 %
Rest of World
      671       313       114.4 %       132       113       16.8 %
Other
      -50       -47                 4       -3          
 
                                           
Subtotal Wholesale Banking
      1,930       1,757       9.8 %       405       398       1.8 %
Asset management1
      346       335       3.3 %       97       139       -30.2 %
 
                                           
Underlying profit before tax
      2,276       2,092       8.8 %       502       537       -6.5 %
 
1.   Mainly ING Real Estate
Netherlands
In the Netherlands, underlying profit before tax declined 4.4% to EUR 790 million as growth in income was more than offset by higher operating expenses. Total income rose 3.7%, driven by Structured Finance and Leasing. That was partially offset by lower income from Payments & Cash Management and General Lending due to lower margins, as well

23


 

as lower income from Financial Markets. Operating expenses increased 11.8%, due to higher expenses resulting from the collective labour agreement, the growth of Leasing and higher IT expenses, including EUR 12 million in restructuring costs for initiatives to improve efficiency in the IT organisation as announced in 2005. That was offset in part by the EUR 36 million release from provisions for employee benefits following legislative changes in the Netherlands related to healthcare and pensions. Risk costs declined to 10 basis points of average credit-risk-weighted assets from 12 basis points in 2004.
Belgium
In Belgium, underlying profit before tax declined 22.0% to EUR 519 million, due to lower Financial Markets results compared with a very strong 2004, as well as higher operating expenses due to provisions. Total income declined 8.1% as lower Financial Markets results more than offset higher income from Corporate Finance & Equity Markets and from Structured Finance. Operating expenses increased 12.8 %, due to EUR 103 million in provisions taken in 2005, mainly related to Williams de Broë. Risk costs declined from the already very low level of 3 basis points of average credit-risk-weighted assets in 2004 to -17 basis points in 2005, due to a net release of EUR 64 million.
Rest of World
In the Rest of the World, underlying profit before tax more than doubled to EUR 671 million from EUR 313 million, driven by releases of debtor provisions as well as higher income following the successful implementation of a programme to improve profitability by focusing on key clients and products. Total income rose 14.2%, due to higher Structured Finance and Financial Markets results in the U.K., higher income from all product groups in the Americas, and higher income from Financial Markets in Central & Eastern Europe. Underlying operating expenses increased 3.5%, of which 2.4%-points were due to currency movements. Past restructuring initiatives largely offset investments in the infrastructure in Germany following the sale of most of BHF-Bank and higher bonuses as a result of the increased income. Risk costs dropped from EUR 109 million, or 23 basis points of average credit-risk-weighted assets in 2004, to a release of EUR 87 million, or -20 basis points, in 2005. All regions in the Rest of the World showed a net release of risk costs in 2005.
ING Real Estate
Profit before tax from ING Real Estate declined 4.4% to EUR 349 million from EUR 365 million as impairments on development projects offset higher profit from the real estate finance and investment management activities. The real estate financing activities benefited from growth in the lending portfolio and lower risk costs. Profit before tax from the investment management activities increased due to strong growth of assets under management following the purchases of portfolios including the Gables Residential Trust in the U.S. and the Abbey National portfolio in the U.K., as well as revaluations on properties to fair value. Results from real estate development declined sharply, due to EUR 78 million in impairments, of which EUR 40 million was taken in the fourth quarter of 2005, mainly related to projects in Poland and the Czech Republic. Total underlying profit of the asset management activities of Wholesale Banking, including ING Real Estate, was EUR 346 million, an increase of 3.3% compared with 2004.

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3.2 Retail Banking profit rises 55.4%: strong growth in the Benelux
  Strong income increase of 14.5% driven by growth in mortgages and savings
  Cost/income ratio improves to 66.1% from 73.2% supported by strict cost control
  Underlying RAROC after-tax rises to 34.1% from 26.1%
Table 21. Retail Banking profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Interest result
      4,397       3,928       11.9 %       1,125       995       13.1 %
Commission income
      1,098       1,137       - 3.4 %       272       260       4.6 %
Other income
      301       -3                 59       38       55.3 %
 
                                           
Total income
      5,796       5,062       14.5 %       1,456       1,293       12.6 %
 
                                                   
Operating expenses
      3,829       3,703       3.4 %       925       1,054       - 12.2 %
 
                                           
Gross result
      1,967       1,359       44.7 %       531       239       122.2 %
Addition to provisions for loan losses
      90       184       -51.1 %       25       64       -60.9 %
 
                                           
Total profit before tax
      1,877       1,175       59.7 %       506       175       189.1 %
 
                                                   
Underlying profit
                                                   
Total profit before tax
      1,877       1,175       59.7 %       506       175       189.1 %
Gains/losses on divestments
      62                                            
Profit before tax from divested units
              7                         1          
Special items
                                                   
 
                                           
Underlying profit before tax
      1,815       1,168       55.4 %       506       174       190.8 %
 
                                                   
Key figures
                                                   
Cost/income ratio
      66.1 %     73.2 %               63.5 %     81.5 %        
RAROC pre-tax
      52.4 %     38.8 %                                  
RAROC after tax
      36.0 %     26.2 %                                  
Total risk-weighted assets (in EUR billion)
      89.8       76.5       17.4 %                          
Addition to provisions for loan losses in basis points of average credit-risk-weighted assets
      11       25                                    
Staff (average FTEs)
      36,400       34,300       6.1 %                          
Full-year profit
The Retail Banking business line posted very strong growth in 2005, while further improving the already high risk-adjusted return on capital. The retail banking units in the Netherlands and Belgium continued to strive for profitable and selective growth, while improving efficiency and customer satisfaction. In Belgium, ING expanded the distribution capacity of its Record Bank unit with the purchases of Mercator Bank in 2004 and Eural, which was completed in December 2005. At the same time, Retail Banking is concentrating on growth in Poland, Romania and India as well as Private Banking. ING also bought a 19.9% stake in Bank of Beijing in 2005.
Underlying profit before tax from Retail Banking rose 55.4% to EUR 1,815 million, driven by strong growth in the home markets of the Benelux. Double-digit top-line growth was driven by savings and mortgages in Belgium and the Netherlands, including higher prepayment penalties on mortgages as clients refinanced to take advantage of low interest rates. Risk costs declined as a result of the benign credit environment as well as releases in Belgium and Poland as the quality of the credit portfolio improved. Cost containment measures and strong income growth resulted in an improvement in the cost/income ratio, while continued focus on profitable growth led to a further increase in the risk-adjusted return on capital.
Divestments in 2005 contributed EUR 62 million to profit before tax, representing Retail Banking’s portion of the gain on the sale of a 12.8% stake in ING Bank Slaski in Poland, taking ING’s stake to 75%. The divested retail banking activities of BHF-Bank contributed EUR 7 million to profit in 2004. Including those items total profit before tax rose 59.7% to EUR 1,877 million.
Income
Total income increased 14.5% to EUR 5,796 million, driven mainly by higher income from mortgages and savings in the Netherlands and growth from savings, current accounts and structured notes in Belgium. Excluding the impact of divestments, income growth was also affected by the proportional (50%) consolidation of Postkantoren BV in the Netherlands from January 2005 (which had no impact on total profit) and the EUR 48 million loss taken in the first quarter of 2004 on a unit-linked mortgage product in the Netherlands. Excluding those items, total income rose a healthy 11.1%.

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Expenses
Expenses were well under control in 2005. Operating expenses increased 3.4% to EUR 3,829 million. Underlying operating expenses rose 5.7%, mainly due to the consolidation of Postkantoren BV, as well as EUR 33 million in one-off costs related to the announced efficiency programme for the Operations & IT activities in the Benelux, and EUR 27 million in accelerated software depreciation in the Netherlands. Excluding those items, operating expenses decreased slightly as the impact of the new labour agreement in the Netherlands was offset by a release of EUR 83 million from provisions following legislative changes in the Netherlands related to healthcare and pensions. Excluding all non-recurring items and adjusted for exchange rate differences, recurring operating expenses of Retail Banking increased 0.5%, even including investments to expand in Romania, Poland, India and Private Banking. The cost/income ratio improved to 66.1% from 73.2%. The average number or retail staff rose 6.1% to 36,400, reflecting the consolidation of Postkantoren BV and growth in Poland, Romania and India.
The addition to the provision for loan losses declined 51.1% to EUR 90 million from EUR 184 million, mainly due to releases in Belgium and Poland. The addition equalled 11 basis points of average credit-risk-weighted assets compared with 25 basis points in 2004.
RAROC
Table 22. Retail Banking risk-adjusted return on capital
                                             
      RAROC % (pre-tax)       Economic capital (in EUR billion)  
      2005     20041       2005     2004     Change  
             
Netherlands
      70.4       58.5         2.0       1.9       5.3 %
Belgium
      51.1       16.4         0.6       0.5       20.0 %
Poland
      53.8       20.5         0.1       0.1          
Other Retail Banking2
      3.0       - 3.1         0.7       0.6       16.7 %
 
                                       
Total pre-tax
      52.4       38.8         3.4       3.1       9.7 %
Total after tax
      36.0       26.2                            
 
1.   2004 RAROC figures have been restated to reflect changes in the model for market risk
 
2.   Mainly ING Vysya Bank, Private Banking rest of world, and the Kookmin Bank stake
The after-tax risk-adjusted return on capital from Retail Banking improved to 36.0% from 26.2% in 2004. Excluding divestments, the underlying after-tax RAROC was 34.1% compared with 26.1% in 2004. The Netherlands and Belgium achieved very high pre-tax RAROCs. The pre-tax RAROC of Poland was 53.8%, however excluding the gain on ING Bank Slaski shares, the pre-tax RAROC declined to 6.7% from 20.5% as a result of increased investments in the branch network while income rose slightly. The low pre-tax RAROC from Other Retail Banking can be fully attributed to ING Vysya Bank and the Kookmin Bank stake, while the private banking activities in Asia are performing above ING’s target.
Geographical breakdown Retail Banking
Table 23. Retail Banking underlying profit before tax
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Netherlands
      1,387       1,091       27.1 %       397       219       81.3 %
Belgium
      337       55       512.7 %       96       - 41          
Poland
      41       19       115.8 %       13       6       116.7 %
Other Retail Banking1
      50       3                 0       - 10          
 
                                           
Underlying profit before tax
      1,815       1,168       55.4 %       506       174       190.8 %
 
1.   Mainly ING Vysya Bank, Private Banking rest of world, and the Kookmin Bank stake
Netherlands
In the Netherlands, underlying profit before tax rose 27.1% to EUR 1,387 million, driven by growth in mortgage lending and savings, as well as higher income from prepayment penalties on mortgages. The residential mortgage portfolio in the Netherlands grew by EUR 10.8 billion, or 13.4%, to EUR 91.5 billion at the end of 2005. The total interest margin stayed almost flat, supported by high prepayment penalties, while interest margins on savings and current accounts were under pressure due to low interest rates. Margins are expected to remain under pressure in the current interest rate environment. Income growth was affected by the consolidation of Postkantoren BV from 2005 and the EUR 48 million loss on the unit-linked mortgage product at Postbank in the first quarter of 2004. Excluding those items income rose 9.3%. Operating expenses increased 11.2% due to the consolidation of Postkantoren BV, as well as EUR 33 million in

26


 

restructuring costs for the streamlining and outsourcing of ING’s Operations & IT activities as announced in July and November, and EUR 27 million in accelerated software depreciation. Excluding those items, operating expenses increased 0.4%, strongly supported by the release of EUR 83 million from provisions for employee benefits following legislative changes for healthcare and pensions, which offset the impact of the new collective labour agreement. Risk costs were 18 basis points of average credit-risk-weighted assets compared with 21 basis points in 2004.
Belgium
In Belgium, underlying profit before tax jumped from EUR 55 million in 2004 to EUR 337 million in 2005, driven by higher income due to strong growth of savings and current accounts and high sales of structured notes, as well as lower expenses and releases from loan loss provisions. Total income rose 11.9%, while operating expenses declined 7.0% due to high non-recurring expenses in 2004, including provisions for litigation issues and impairments on real estate under IFRS. The effect of the acquisition of Mercator Bank in the fourth quarter of 2004 was largely offset by the sale of ING Securities Bank France and Banque Baring Brothers Suisse in 2005, which were reported under ING Belgium. Risk costs declined from 34 basis points of average credit-risk-weighted assets in 2004 to –8 basis points in 2005 due to a EUR 11 million net release. The purchase of Eural from Dexia Bank was successfully completed in December 2005.
Poland
In Poland, underlying profit before tax from the retail banking activities of ING Bank Slaski more than doubled from EUR 19 million in 2004 to EUR 41 million in 2005 due to releases from loan loss provisions following an improvement in the quality of the lending portfolio. Risk costs turned from EUR 17 million in 2004 to a net release of EUR 16 million in 2005. Adjusted for exchange rate changes, income rose 2.0% as the growth in savings and deposits was largely offset by narrower margins and lower lending volumes. Operating expenses increased by 13.1% due to investments to upgrade the branch network and higher marketing costs.
Other Retail Banking
The Other Retail Banking activities posted an underlying profit before tax of EUR 50 million compared to EUR 3 million in 2004, due to higher results from ING Vysya Bank in India, the private banking activities in Asia and the Kookmin Bank stake in South Korea.

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3.3 ING Direct profit climbs 41.8%: strong growth in savings, mortgages
  Funds entrusted grow 29.3% to EUR 188.0 billion
  Mortgage portfolio increases 65.9% to EUR 54.9 billion
  ING Direct welcomed its 15 millionth customer in January 2006
Table 24. ING Direct1 profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Interest result
      1,947       1,608       21.1 %       547       431       26.9 %
Commission income
      104       82       26.8 %       28       22       27.3 %
Other income
      68       19       257.9 %       0       10          
 
                                           
Total income
      2,119       1,709       24.0 %       575       463       24.2 %
 
                                                   
Operating expenses
      1,396       1,185       17.8 %       379       329       15.2 %
 
                                           
Gross result
      723       524       38.0 %       196       134       46.3 %
Addition to provisions for loan losses
      106       89       19.1 %       12       16       -25.0 %
 
                                           
Total profit before tax
      617       435       41.8 %       184       118       55.9 %
 
                                                   
Key figures
                                                   
Cost/income ratio
      65.9 %     69.3 %               65.9 %     71.1 %        
RAROC pre-tax
      20.9 %     19.9 %                                  
RAROC after tax
      14.9 %     11.3 %                                  
Total risk-weighted assets (in EUR billion)
      73.8       50.1       47.3 %                          
Addition to provisions for loan losses in basis points of average credit-risk-weighted assets
      17       22                                    
Staff (average FTEs)
      6,500       5,300       22.6 %                          
 
1.   Including ING Card
Full-year profit
ING Direct showed strong growth in 2005 as it continued to add new clients, grow funds entrusted and expand its mortgage portfolio. The company accelerated its push into the mortgage market in 2005, and aims to increase its portfolio further in the coming years to reach 40% of total funds entrusted. The strong results in 2005 were achieved against the backdrop of a challenging interest rate environment, particularly in the U.K. and the U.S. However, ING Direct managed to maintain a satisfying interest margin through client rate adjustments while maintaining its commercial growth. Returns also increased as business units benefited from increased scale.
Profit before tax from ING Direct rose 41.8% to EUR 617 million, driven by the continued strong growth of the business. ING Direct added 3.2 million new customers, bringing the total at year-end 2005 to 14.7 million, and welcomed its 15 millionth customer worldwide in January 2006. Funds entrusted grew by EUR 42.6 billion, supported in part by positive currency impacts, which accounted for EUR 6.5 billion of the increase. Total funds entrusted reached EUR 188.0 billion at the end of December. In addition, off-balance funds entrusted, which are mainly mutual funds and brokerage accounts, almost doubled to EUR 10.8 billion from EUR 5.7 billion. The mortgage portfolio increased by EUR 21.8 billion, or 65.9%, to EUR 54.9 billion at year-end 2005. The risk-adjusted return on equity and the cost/income ratio both improved as ING Direct units benefited from increased scale.
Income
Total income rose 24.0% to EUR 2,119 million, mainly driven by a 21.1% increase in the interest result due to the continued strong growth in funds entrusted. The total interest margin in 2005 narrowed to 0.86% from 0.98% in 2004, mainly caused by a flattening of the yield curve and the strategic decision to maintain competitive client rates in favour of stimulating growth. The impact on profit was mitigated by a lower operational cost base. The interest margin improved slightly in the fourth quarter of 2005, despite an increase in client rates in the U.S. and Canada, reaching 0.89% from 0.87% in the third quarter and 0.77% in the second quarter.
Expenses
Operating expenses rose 17.8% to EUR 1,396 million, reflecting investments to support the continued growth of the business, notably in mortgage distribution. Nonetheless, the cost/income ratio improved to 65.9% from 69.3% in 2004, and the operational cost base (excluding marketing expenses) improved to a better-than-expected 0.40% of total assets compared with 0.44% in 2004. The average number of full-time employees in 2005 rose to 6,500 from 5,300 in 2004,

28


 

mainly due to expansion in Germany, the U.S. and the U.K. Total marketing expenses were up 12.5%, increasingly focused on mortgages.
The addition to the provision for loan losses increased 19.1% to EUR 106 million. The addition equalled 17 basis points of average credit-risk-weighted assets, down from 22 basis points in 2004 as the probability of default diminished.
RAROC
The after-tax risk-adjusted return on capital of ING Direct improved to 14.9% from 11.3% in 2004. Total economic capital increased to EUR 3.1 billion from EUR 2.4 billion in 2004, reflecting the strong growth of the business. With the exception of ING Card and ING Direct U.K., all ING Direct units are performing above ING’s target for risk-adjusted return on capital.
Geographical breakdown ING Direct
Table 25. ING Direct profit before tax (including ING Card)
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Canada
      73       66       10.6 %       20       17       17.6 %
Spain
      50       32       56.3 %       10       4       150.0 %
Australia
      80       60       33.3 %       25       16       56.3 %
France
      25       5       400.0 %       11       1          
United States
      156       170       - 8.2 %       38       50       - 24.0 %
Italy
      29       11       163.6 %       11       5       120.0 %
United Kingdom
      - 34       - 54                 - 7       - 24          
Germany1
      254       151       68.2 %       78       55       41.8 %
 
                                           
Subtotal ING Direct
      633       441       43.5 %       186       124       50.0 %
ING Card
      - 16       - 6                 - 2       - 6          
 
                                           
Total
      617       435       41.8 %       184       118       55.9 %
             
1. Including Austria & Degussa Bank
The increase in profit before tax at ING Direct was driven mainly by strong growth in the euro-countries — Germany, France, Spain and Italy – due to client-rate reductions in most of these countries in the third quarter as well as strong commercial growth. Of the eight ING Direct units, only the U.K., which started operations in May 2003, is still loss-making. However, the loss narrowed compared to 2004, and total start-up losses are lower than expected. Profit before tax in the U.S. declined slightly to EUR 156 million due to increases of client rates, partially following increases in the Federal Reserve rate, and an unfavourable yield curve development. In the fourth quarter client rates in the U.S. were increased further as Federal Reserve rates rose.
ING Card showed a loss of EUR 16 million compared with a loss of EUR 6 million in 2004, mainly due to higher risk costs to bring provisions fully into line with IFRS as well as higher marketing and IT expenses.
Table 26. ING Direct clients, funds entrusted and mortgages
                                                                               
      Number of Clients       Funds Entrusted       Mortgage Portfolio  
      (x 1,000)       (in EUR billion)       (in EUR billion)  
      31 Dec.     30 Sep.     31 Dec.       31 Dec.     30 Sep.     31 Dec.       31 Dec.     30 Sep.     31 Dec.  
      2005     2005     2004       2005     2005     2004       2005     2005     2004  
                   
Canada
      1,309       1,261       1,121         12.6       11.7       9.0         7.9       7.3       5.2  
Spain1
      1,249       1,175       975         12.8       12.7       10.2         3.6       2.0       0.9  
Australia
      1,240       1,199       996         10.4       10.3       8.5         14.0       13.1       9.9  
France
      501       480       413         10.8       10.5       9.2         0.0       0.0       0.0  
United States
      3,382       3,154       2,226         34.0       31.5       21.2         10.9       10.2       7.3  
Italy
      632       611       485         13.3       13.6       10.6         0.8       0.6       0.2  
United Kingdom
      1,003       957       762         35.7       34.1       27.9         0.0       0.0       0.0  
Germany2
      5,390       5,136       4,511         58.4       57.7       48.8         17.7       14.9       9.6  
 
                                                           
Total
      14,706       13,973       11,489         188.0       182.1       145.4         54.9       48.1       33.1  
                   
1.   Mortgage portfolio 31 December 2005 includes EUR 1.1 billion in mortgages bought from Nationale-Nederlanden in the fourth quarter
 
2.   Including Austria & Degussa Bank

29


 

4. Assets under management increase 23.5% to EUR 547.4 billion
  Including the impact of divestments, assets under management grew by 11.3%
 
  Fund inflow of EUR 33.8 billion driven by Insurance Asia/Pacific and ING Real Estate
 
  ING Real Estate’s portfolio grows 39.5% to EUR 69.9 billion
Table 27. Assets under management by business line
                                             
                                30        
      31 December     31 December     FY       September     4Q  
In EUR billion     2005     2004     Change       2005     Change  
             
Insurance Europe
      169.3       148.4       14.1 %       164.9       2.7 %
Insurance Americas
      201.7       164.6       22.5 %       198.4       1.7 %
Insurance Asia/Pacific
      71.8       50.9       41.1 %       68.5       4.8 %
Retail Banking
      49.3       40.5       21.7 %       47.3       4.2 %
Wholesale Banking
      49.5       35.8       38.3 %       45.0       10.0 %
ING Direct
      5.8       3.0       93.3 %       4.3       34.9 %
 
                                     
Assets managed excluding divested units
      547.4       443.2       23.5 %       528.4       3.6 %
Divestments & restatements
              48.7                 9.6 1        
 
                                       
Total
      547.4       491.9       11.3 %       538.0       1.7 %
             
1.   Adjustment regarding change in joint venture structure of Kookmin Bank Asset Management
Assets under management increased 23.5% to EUR 547.4 billion in 2005, excluding the impact of several divestments and restatements including Baring Asset Management and parts of BHF-Bank. The growth in assets was driven by a net inflow of EUR 33.8 billion, plus EUR 34.9 billion attributable to higher currencies and EUR 35.5 billion from higher stock markets. Including divestments and restatements, total assets under management increased 11.3%.
Fund inflow
The net inflow of EUR 33.8 billion was mainly realised by Insurance Asia/Pacific, ING Real Estate (reported under Wholesale Banking) and Retail Banking. Insurance Asia/Pacific reported a net inflow of EUR 12.0 billion, including EUR 4.1 billion in third-party funds sold by ING Life Japan. ING Real Estate realised an inflow of EUR 9.0 billion, mainly due to ING Clarion in the U.S., which accounted for EUR 6.2 billion of the increase. Private Banking clients boosted Retail Banking’s net inflow.
Table 28. Assets originated by business line
                                             
                                30        
      31 December     31 December     FY       September     4Q  
In EUR billion     2005     2004     Change       2005     Change  
             
Insurance Europe
      63.1       50.8       24.2 %       57.6       9.5 %
Insurance Americas
      117.4       93.9       25.0 %       117.3       0.1 %
Insurance Asia/Pacific
      46.2       32.0       44.4 %       44.5       3.8 %
Retail Banking
      81.0       73.8       9.8 %       79.2       2.3 %
Wholesale Banking
      39.2       23.7       65.4 %       36.3       8.0 %
ING Direct
      5.8       3.0       93.3 %       4.3       34.9 %
 
                                     
Total third parties
      352.7       277.2       27.2 %       339.2       4.0 %
Proprietary assets
      194.7       166.0       17.3 %       189.2       2.9 %
 
                                     
Assets managed excluding divested units
      547.4       443.2       23.5 %       528.4       3.6 %
Divestments & restatements
              48.7                 9.6 1        
 
                                       
Total
      547.4       491.9       11.3 %       538.0       1.7 %
             
1.   Adjustment regarding change in joint venture structure of Kookmin Bank Asset Management
Table 29. Assets under management by asset class
                                                       
In EUR billion     31 December 2005       31 December 2004       30 September 2005  
                   
Equities
      167.0       30.5 %       136.1       30.7 %       161.5       30.6 %
Fixed income
      286.3       52.3 %       240.5       54.3 %       278.6       52.7 %
Real Estate1
      51.3       9.4 %       36.6       8.2 %       46.7       8.8 %
Cash
      42.8       7.8 %       30.0       6.8 %       41.6       7.9 %
 
                                         
Total
      547.4       100 %       443.2       100 %       528.4       100 %
                   
1.   ING Real Estate investment management and development activities plus real estate assets from other business lines

30


 

Table 30. Assets under management by client category
                                             
                                30        
      31 December     31 December     FY       September     4Q  
In EUR billion     2005     2004     Change       2005     Change  
             
Private clients
      247.8       194.9       27.1 %       238.4       3.9 %
Institutional clients
      104.9       82.3       27.5 %       100.8       4.1 %
 
                                     
Total third parties
      352.7       277.2       27.2 %       339.2       4.0 %
Proprietary assets
      194.7       166.0       17.3 %       189.2       2.9 %
 
                                     
Assets managed excluding divested units
      547.4       443.2       23.5 %       528.4       3.6 %
 
                                           
Share of third parties
      64.4 %     62.5 %               64.2 %        
             
Assets under management for third-party clients
Total assets under management for third-party clients increased to EUR 352.7 billion in 2005. The majority of those assets are managed by ING Investment Management (55%). Private Banking and U.S. Financial Services each manage 14% and ING Real Estate had an 11% share. The remaining 6% was managed by other business units, such as ING Direct. Assets managed on behalf of private clients amounted EUR 247.8 billion, or 45% of ING Group assets under management. Higher third-party assets under management were mainly driven by growth at ING Real Estate (+68.0%), Private Banking (+21.7%) and ING Investment Management (+11.7%).
ING Investment Management
ING Investment Management oversees both third-party assets and proprietary assets of ING Group. The third-party businesses of ING IM increased its assets under management by 11.7% to EUR 193.7 billion at the end of 2005. The net inflow amounted to EUR 5.7 billion, of which ING IM Europe contributed EUR 2.8 billion. In the fourth quarter of 2005, the new open-ended Covered Call funds raised more than EUR 0.5 billion. The Premium Dividend fund was the most successful fund launch in the Dutch market for several years, raising EUR 400 million. ING IM Asia/Pacific showed an inflow of EUR 4.7 billion in 2005. In Taiwan retail funds achieved a net inflow of EUR 1.3 billion due to successful new fund launches and strong net inflows from existing products. The China Merchants Cash Enhancement fund, managed by China Merchants Fund Management, had a net outflow of EUR 1.1 billion in the fourth quarter due to a lower yield on short-term treasury bills in which the fund invests compared with the rates on bank deposits. ING IM Americas had a net outflow of EUR 1.8 billion as a result of the maturing of structured products and guaranteed-return portfolios, which are no longer popular. That offset inflow from the launch of the closed-end funds ING Global Advantage and Premium Opportunity Fund in the fourth quarter, which raised EUR 0.3 billion, and the ING Global Equity Dividend and Premium Opportunity Fund, which raised EUR 1.5 billion earlier in the year.
ING Real Estate
The total portfolio of ING Real Estate, including the finance activities, increased 39.5% to EUR 69.9 billion, driven mainly by the investment management activities. ING Real Estate’s investment management portfolio grew by 52% to EUR 47.1 billion. This record growth was driven by the acquisitions of the portfolios of Gables Residential Trust in the U.S. and Abbey National in the U.K., along with a strong inflow into 13 new funds that were created in 2005. In the U.K. a new listed fund was successfully introduced, raising EUR 700 million. The ING Korea Property Investments Fund was created with a target size of USD 800 million. The real estate development portfolio increased by EUR 0.4 billion to EUR 2.5 billion. ING Real Estate has been selected to participate in a prominent redevelopment project in Hamburg, Germany, and it has been pre-selected for a public-private partnership project in Amsterdam. The real estate finance portfolio increased to EUR 20.3 billion from EUR 17.1 billion at year-end 2004, driven by strong growth of the international portfolio in line with a strategy to diversify the portfolio.

31


 

Appendices
1.   Key figures from 2000 to 2005
 
2.   Full-year profit & loss account, underlying profit before tax, underlying net profit
 
3.   Fourth quarter profit & loss account, underlying profit before tax, underlying net profit
 
4.   Net profit and underlying profit before tax per quarter, divestments and special items per quarter
 
5.   Balance Sheet and Capital & Reserves
 
6.   Cash Flows
 
7.   Additional information: Insurance profit & loss by life/non-life, income information Insurance and Banking, loans and advances to customers of the banking operations
 
8.   Embedded Value and Value of New Business Statistics of the life insurance business
 
9.   Information for shareholders
The following documents are also available to be downloaded at www.ing.com:
- Media/Analyst presentation
- Additional Information slides
- Embedded Value report
- Embedded Value presentation
- U.S. Statistical Supplement
 
The accounting principles applied in this document are in accordance with International Financial Reporting Standards as endorsed by the European Union (“EU”).
Certain of the statements contained in this release are statements of future expectations and other forward-looking statements. These expectations are based on management’s current views and assumptions and involve known and unknown risks and uncertainties. Actual results, performance or events may differ materially from those in such statements due to, among other things, (i) general economic conditions, in particular economic conditions in ING’s core markets, (ii) performance of financial markets, including developing markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) general competitive factors, (ix) changes in laws and regulations, and (x) changes in the policies of governments and/or regulatory authorities. ING assumes no obligation to update any forward-looking information contained in this document.

32


 

Appendix 1.
1. Key Figures
                                                           
    IFRS               Dutch GAAP  
    FY     FY       FY     FY     FY     FY     FY  
    2005     2004       2004     2003     2002     2001     2000  
       
Balance sheet (EUR x billion)
                                                         
Total assets1
    1,159       964         866       779       716       705       650  
Capital and reserves1
    37       28         26       21       18       22       25  
 
                                                         
Assets under management (EUR x billion)
    547       492         492       463       449       513       503  
 
                                                         
Market capitalisation (EUR x billion)
    65       49         49       39       32       57       83  
 
                                                         
Income (EUR x million)
                                                         
Insurance operations
    57,424       55,602         55,398       53,233       59,449       55,274       34,521  
Banking operations
    13,848       12,678         12,537       11,680       11,201       11,111       11,302  
 
                                                         
Expenses (EUR x million)
                                                         
Insurance operations
    5,195       4,746         4,837       4,897       5,203       5,583       5,023  
Banking operations
    8,844       8,795         8,658       8,184       8,298       8,186       8,273  
 
                                                         
Impairments/additions to the provision for loan losses (EUR x million)
    119       475         497       1,288       2,099       907       400  
 
                                                         
Profit (EUR x million)
                                                         
 
                                                         
Insurance operations
    3,978       4,322         4,005       3,486       3,170       2,792       2,307  
Banking operations
    4,916       3,418         3,414       2,371       1,468       2,170       2,605  
 
                                           
Profit before tax
    8,894       7,740         7,419       5,857       4,638       4,962       4,912  
 
                                                         
Underlying (IFRS)/operating net profit (Dutch GAAP)
    6,196       4,959         5,389       4,053       3,433       3,539       3,388  
Divestments & special items (IFRS)/non-operating net profit (Dutch GAAP)
    1,014       796         579       -10       1,067       1,038       8,596  
 
                                           
Net profit
    7,210       5,755         5,968       4,043       4,500       4,577       11,984  
Distributable net profit
    7,210       5,755         5,968       4,043       4,253       4,252       4,901  
 
                                                         
Figures per ordinary share of EUR 0.24 nominal value
                                                         
 
                                                         
Net profit
    3.32       2.71         2.80       2.00       2.32       2.37       6.27  
Distributable net profit
    3.32       2.71         2.80       2.00       2.20       2.20       2.56  
Dividend
    1.18       1.07         1.07       0.97       0.97       0.97       1.13  
Capital and reserves1
    16.96       12.95         11.76       10.08       9.14       11.03       13.04  
 
                                                         
Ratios (in %)
                                                         
ING Group
                                                         
(Operating) return on equity (ROE)
    26.6       25.4         22.9       21.5       17.4       15.3       10.3  
(Operating) net profit growth
    25       n/a         33       18       -3       4       27  
Insurance operations
                                                         
Combined ratio
    95       94         94       98       102       103       104  
Capital coverage ratio1
    259       200         210       180       169       180       235  
Banking operations
                                                         
BIS ratio ING Bank1
    10.86       10.46         11.47       11.34       10.98       10.57       10.75  
Tier-1 ratio ING Bank1
    7.32       6.92         7.71       7.59       7.31       7.03       7.22  
Cost/income ratio
    63.9       69.4         69.1       70.1       74.1       73.7       73.2  
 
                                                         
Employees (average FTEs)
    115,300       113,000         113,000       115,200       113,060       112,000       92,650  
       
1.   Comparable figures shown under FY 2004 are IFRS-based figures at 1 January 2005; figures restated due to adjustments to the opening balance sheet under IFRS.

33


 

Appendix 2. Full-year profit & loss account
2.1 ING Group full-year consolidated profit & loss account
                                                               
      Insurance     Banking     Total1
In EUR million     2005     2004       2005     2004       2005     2004     Change
                   
Premium income
      45,758       43,617                           45,758       43,617       4.9 %
Investment income
      9,944       10,179         937       363         10,845       10,379       4.5 %
Interest result banking operations
                        9,162       8,699         9,067       8,741       3.7 %
Commission income
      1,346       1,198         2,401       2,581         3,747       3,779       -0.8 %
Other income
      376       608         1,348       1,035         1,724       1,643       4.9 %
 
                                                             
Total income
      57,424       55,602         13,848       12,678         71,141       68,159       4.4 %
 
                                                             
Underwriting expenditure
      47,120       45,384                           47,120       45,384       3.8 %
Other interest expenses
      1,100       1,140                           969       1,019       -4.9 %
Operating expenses
      5,195       4,746         8,844       8,795         14,039       13,541       3.7 %
Impairments/additions to the provision for loan losses
      31       10         88       465         119       475       -74.9 %
 
                                                             
Total expenditure
      53,446       51,280         8,932       9,260         62,247       60,419       3.0 %
 
                                                             
Profit before tax
      3,978       4,322         4,916       3,418         8,894       7,740       14.9 %
Taxation
      455       850         924       859         1,379       1,709       -19.3 %
 
                                                             
Profit before third-party interests
      3,523       3,472         3,992       2,559         7,515       6,031       24.6 %
Third-party interests
      255       123         50       153         305       276       10.5 %
 
                                                             
Net profit (attributable to shareholders)
      3,268       3,349         3,942       2,406         7,210       5,755       25.3 %
 
1.   Including inter-company eliminations.
2.2 Full-year underlying profit before tax
                                                               
      Insurance     Banking     Total
In EUR million     2005     2004       2005     2004       2005     2004     Change
                   
Profit before tax
      3,978       4,322         4,916       3,418         8,894       7,740       14.9 %
 
                                                             
Gains/losses on divestments:
                                                             
- sale of Freeler
      10                                   10                  
- gain ING Canada IPO
      19       249                           19       249          
- sale Life of Georgia
      -89       -28                           -89       -28          
- sale Australia non-life
              219                                   219          
- sale ING Re
      20       -219                           20       -219          
- sale Austbrokers
      27                                   27                  
- sale BHF-Bank
                                -169                 -169          
- sale Baring Asset Management
                        240                 240                  
- sale of ING Bank Slaski shares
                        92                 92                  
- restructuring NMB-Heller
                        47                 47                  
- sale Asian cash equity business
                                -84                 -84          
- sale CenE Bankiers
                                87                 87          
 
                                                             
Subtotal gains/losses on divestments
      -13       221         379       -166         366       55          
Profit before tax from divested units
      16       151         6       67         22       218          
 
                                                             
Profit before tax excl. divestments
      3,975       3,950         4,531       3,517         8,506       7,467       13.9 %
 
                                                             
Special items:
                                                             
- gain old reinsurance business
              96                                   96          
- restructuring provisions wholesale
                                -41                 -41          
- hedge result
              290                 -3                 287          
 
                                                             
Subtotal special items
              386                 -44                 342          
 
                                                             
Underlying profit before tax
      3,975       3,564         4,531       3,561         8,506       7,125       19.4 %

34


 

2.3 Full-year underlying net profit
                                                               
      Insurance       Banking       Total  
In EUR million     2005     2004       2005     2004       2005     2004     Change  
                   
Net profit
      3,268       3,349         3,942       2,406         7,210       5,755       25.3 %
 
                                                             
Gains/losses on divestments:
                                                             
- sale of Freeler
      10                                   10                  
- gain ING Canada IPO
      19       249                           19       249          
- sale Life of Georgia
      -46       -18                           -46       -18          
- sale Australia non-life
              166                                   166          
- sale ING Re
      13       -217                           13       -217          
- sale Austbrokers
      25                                   25                  
- sale BHF-Bank
                                -114                 -114          
- sale Baring Asset Management
                        254                 254                  
- sale of ING Bank Slaski shares
                        92                 92                  
- restructuring NMB-Heller
                        47                 47                  
- sale Asian cash equity business
                                -54                 -54          
- sale CenE Bankiers
                                87                 87          
 
                                                 
Subtotal gains/losses on divestments
      21       180         393       -81         414       99          
Net profit from divested units
      13       204         4       38         17       242          
 
                                                 
Net profit excluding divestments
      3,234       2,965         3,545       2,449         6,779       5,414       25.2 %
 
                                                             
Special items:
                                                             
- tax releases/tax assets
      400       49         183       112         583       161          
- gain old reinsurance business
              134                                   134          
- restructuring provisions wholesale
                                -28                 -28          
- hedge result
              190                 -2                 188          
 
                                                 
Subtotal special items
      400       373         183       82         583       455          
 
                                                             
Underlying net profit
      2,834       2,592         3,362       2,367         6,196       4,959       24.9 %

35


 

Appendix 3. Fourth-quarter profit & loss account
3.1 ING Group fourth-quarter consolidated profit & loss account
                                                               
      Insurance       Banking       Total1  
In EUR million     Q4 2005       Q4 2004       Q4 2005   Q4 2004       Q4 2005     Q4 2004     Change  
                   
Premium income
      11,694       10,869                           11,694       10,869       7.6 %
Investment income
      2,536       2,731         126       36         2,649       2,767       -4.3 %
Interest result banking operations
                        2,409       2,223         2,381       2,209       7.8 %
Commission income
      294       312         626       590         920       902       2.0 %
Other income
      86       172         223       265         309       437       -29.3 %
 
                                                 
Total income
      14,610       14,084         3,384       3,114         17,953       17,184       4.5 %
 
                                                             
Underwriting expenditure
      11,893       11,216                           11,893       11,216       6.0 %
Other interest expenses
      247       288                           206       274       -24.8 %
Operating expenses
      1,408       1,345         2,238       2,380         3,646       3,725       -2.1 %
Impairments/additions to the provision for loan losses
      23                 26       99         49       99       -50.5 %
 
                                                 
Total expenditure
      13,571       12,849         2,264       2,479         15,794       15,314       3.1 %
 
                                                             
Profit before tax
      1,039       1,235         1,120       635         2,159       1,870       15.5 %
Taxation
      97       318         113       79         210       397       -47.1 %
 
                                                 
Profit before third-party interests
      942       917         1,007       556         1,949       1,473       32.3 %
Third-party interests
      81       42         28       23         109       65       67.7 %
 
                                                 
Net profit (attributable to shareholders)
      861       875         979       533         1,840       1,408       30.7 %
 
1.   Including inter-company eliminations.
3.2 Fourth-quarter underlying profit before tax
                                                               
      Insurance       Banking       Total  
In EUR million     Q4 2005     Q4 2004       Q4 2005     Q4 2004       Q4 2005     Q4 2004     Change  
                   
Profit before tax
      1,039       1,235         1,120       635         2,159       1,870       15.5 %
 
                                                             
Gains/losses on divestments:
                                                             
- sale Life of Georgia
      -10       -28                           -10       -28          
- sale ING Re
              33                                   33          
- gain IPO Canada
              249                                   249          
- gain Austbrokers
      27                                   27                  
- sale BHF-Bank
                                -169                 -169          
 
                                                   
Subtotal gains/losses on divestments
      17       254                 -169         17       85          
Profit before tax from divested units
              45         -8       -3         -8       42          
 
                                                 
Profit before tax excluding divestments
      1,022       936         1,128       807         2,150       1,743       23.4 %
 
                                                             
Special items:
                                                             
- restructuring provisions wholesale
                                -41                 -41          
- hedge result
              65                 22                 87          
 
                                                       
Subtotal special items
              65                 -19                 46          
 
                                                             
Underlying profit before tax
      1,022       871         1,128       826         2,150       1,697       26.7 %
3.3 Fourth-quarter underlying net profit
                                                               
      Insurance       Banking       Total  
In EUR million     Q4 2005     Q4 2004       Q4 2005     Q4 2004       Q4 2005     Q4 2004     Change  
                   
Net profit
      861       875         979       533         1,840       1,408       30.7 %
 
                                                             
Gains/losses on divestments:
                                                             
- sale Australia non-life
              20                                   20          
- sale Life of Georgia
      -7       -18                           -7       -18          
- sale ING Re
              -53                                   -53          
- gain IPO Canada
              249                                   249          
- sale Austbrokers
      25                                   25                  
- sale BHF-Bank
                                -114                 -114          
 
                                                   
Subtotal gains/losses on divestments
      18       198                 -114         18       84          
Net profit from divested units
      1       56         -6       -22         -5       34          
 
                                                 
Net profit excluding divestments
      842       621         985       669         1,827       1,290       41.6 %
 
                                                             
Special items:
                                                             
- tax releases/tax assets
      130       -51         148       112         278       61          
- restructuring provisions wholesale
                                -28                 -28          
- hedge result
              44                 14                 58          
 
                                                 
Subtotal special items
      130       -7         148       98         278       91          
 
                                                             
Underlying net profit
      712       628         837       571         1,549       1,199       29.2 %

36


 

Appendix 4. Net profit and underlying profit before tax per quarter
4.1 Quarterly Results
                                                                     
      4Q     3Q     2Q     1Q       4Q     3Q     2Q     1Q  
In EUR million     2005     2005     2005     2005       2004     2004     2004     2004  
             
Underlying profit before tax:
                                                                   
- Insurance Europe
      561       465       490       505         365       397       498       352  
- Insurance Americas
      424       569       549       437         417       395       461       328  
- Insurance Asia/Pacific
      112       113       52       170         120       95       150       110  
- Other
      -75       -44       -226       -127         -31       253       -151       -195  
 
                                                   
Insurance underlying profit before tax
      1,022       1,103       865       985         871       1,140       958       595  
 
                                                                   
- Wholesale Banking
      502       568       481       725         537       471       423       661  
- Retail Banking
      506       501       414       394         174       350       319       325  
- ING Direct
      184       179       127       127         118       114       125       78  
- Other
      -64       -3       -56       -54         -3       -85       7       -53  
 
                                                   
Banking underlying profit before tax
      1,128       1,245       966       1,192         826       850       874       1,011  
 
                                                                   
Underlying profit before tax
      2,150       2,348       1,831       2,177         1,697       1,990       1,832       1,606  
- divestments
      9       5       -24       398         127       -173       269       50  
- special items
                                        46       67       149       80  
 
                                                   
Profit before tax
      2,159       2,353       1,807       2,575         1,870       1,884       2,250       1,736  
 
                                                                   
Net profit
      1,840       1,878       1,551       1,941         1,408       1,554       1,663       1,130  
- of which Insurance operations
      861       977       700       730         875       931       1,076       467  
- of which Banking operations
      979       901       851       1,211         533       623       587       663  
 
                                                                   
Net profit per ordinary share (in EUR)
      0.85       0.86       0.72       0.89         0.65       0.73       0.79       0.54  
4.2 Divestments and special items before tax per quarter
                                                                     
      4Q     3Q     2Q     1Q       4Q     3Q     2Q     1Q  
In EUR million     2005     2005     2005     2005       2004     2004     2004     2004  
             
Gains/ losses on divestments
                                                                   
Insurance
                                                                   
- sale Australia non-life
                                                        219          
- sale ING Re
              20                         33       -252                  
- sale Life of Georgia
      -10       -1       -78                 -28                          
- gain IPO Canada
                              19         249                          
- sale Freeler
                              10                                    
- sale Austbrokers
      27                                                            
Banking
                                                                   
- sale Asian cash equity business
                                                                -84  
- sale BHF-Bank
                                        -169                          
- sale CenE Bankiers
                                                87                  
- sale BAM
              -15               255                                    
- sale ING Bank Slaski shares
                              92                                    
- restructuring NMB-Heller
                      47                                            
 
                                                   
Total gains/losses on divestments
      17       4       -31       376         85       -165       219       -84  
— of which insurance
      17       19       -78       29         254       -252       219          
— of which banking
              -15       47       347         -169       87               -84  
 
                                                                   
Profit before tax from divested units
                                                                   
Insurance
              1       7       8         45       20       48       38  
Banking
      -8                       14         -3       -28       2       96  
 
                                                   
Total profit before tax from divested units
      -8       1       7       22         42       -8       50       134  
 
                                                                   
Total impact of divestments
                                                                   
Insurance
      17       20       -71       37         299       -232       267       37  
Banking
      -8       -15       47       361         -172       59       2       12  
 
                                                   
Total impact of divestments
      9       5       -24       398         127       -173       269       49  
 
                                                                   
Special items
                                                                   
Insurance:
                                                                   
- hedge result
                                        65       67       75       83  
- gain on old reinsurance business
                                                        96          
Banking:
                                                                   
- hedge result
                                        22               -22       -3  
- restructuring provisions wholesale
                                        -41                          
 
                                                           
Total special items
                                        46       67       149       80  
— of which Insurance
                                        65       67       171       83  
— of which Banking
                                        -19               -22       -3  

37


 

Appendix 5. Balance Sheet and Capital & Reserves
5.1 ING Group Consolidated Balance Sheet
                                     
                                Excl.  
                                IAS 32/39 and  
              IFRS               IFRS 4  
      31 December     1 January               31 December  
In EUR million     2005     2005     Change       2004  
             
Assets
                                   
 
                                   
Cash and balances with central banks
      13,084       9,805       33.4 %       9,113  
Amounts due from banks
      47,466       51,721       -8.2 %       45,084  
Non-trading derivatives
      7,766       9,127       -14.9 %          
Financial assets at fair value through profit or loss
      260,378       182,819       42.4 %       160,645  
Investments
      322,712       265,597       21.5 %       276,331  
Loans and advances to customers
      439,181       390,846       12.4 %       330,458  
Reinsurance contracts
      8,285       6,818       21.5 %       6,744  
Property and equipment
      5,757       5,805       -0.8 %       5,783  
Other assets
      54,010       41,945       28.8 %       42,233  
 
                             
Total assets
      1,158,639       964,483       20.1 %       876,391  
 
                                   
Equity and liabilities
                                   
 
                                   
Capital and reserves
      36,736       28,172       30.4 %       24,069  
Third-party interests
      1,689       2,095       -19.4 %       3,481  
 
                             
Total equity
      38,425       30,267       27.0 %       27,550  
 
                                   
Liabilities
                                   
 
                                   
Preference shares
      296       296                    
Subordinated loans
      6,096       4,157       46.6 %       4,109  
Insurance and investments contracts
      263,487       218,351       20.7 %       216,851  
Amounts due to banks
      122,234       95,621       27.8 %       95,878  
Customer deposits and other funds on deposit
      465,712       395,699       17.7 %       349,241  
Debt securities in issue/other borrowed funds
      113,514       107,155       5.9 %       102,724  
Financial liabilities at fair value through P&L
      103,620       74,143       39.8 %       53,841  
Non-trading derivatives
      6,248       8,647       -27.7 %          
Other liabilities
      39,007       30,147       29.4 %       26,197  
 
                             
Total liabilities
      1,120,214       934,216       19.9 %       848,841  
 
                                   
Total equity and liabilities
      1,158,639       964,483       20.1 %       876,391  
5.2 Changes in capital & reserves
                 
In EUR million                
 
Capital & reserves as of 31 December 2004 (Dutch GAAP)
            25,866  
Adjustments to IFRS excluding IAS 32, 39 and IFRS 4
            -1,797  
 
             
Capital & reserves as of 31 December 2004 (IFRS excluding IAS 32, 39 and IFRS 4)
            24,069  
Adjustments due to implementation of IAS 32, 39 and IFRS 4
            4,103  
 
             
Capital & reserves as of 1 January 2005 (IFRS)
            28,172  
 
               
Net profit 2005
    7,210          
Unrealised revaluations equities
    1,760          
Unrealised revaluations debt securities
    -134          
Transfer to insurance liabilities (shadow accounting)
    -89          
Realised capital gains equities released to profit & loss account
    -431          
Realised capital gains debt securities released to profit & loss account
    -226          
Change in cashflow / net investment hedge reserve
    764          
Cash dividend
    -2,461          
Exchange rate differences
    2,141          
Other
    30          
 
             
Total changes 2005
            8,564  
 
             
 
               
Capital and reserves as of 31 December 2005
            36,736  

38


 

Appendix 6. Cash Flows
6.1 Condensed consolidated statement of cash flows
                 
In EUR million   2005     2004  
 
 
               
Net cash flow from operating activities
    33,749       75,102  
 
               
Investments and advances:
               
- associates
    -1,109       -2,643  
- available-for-sale investments
    -260,769       -262,293  
- held-to-maturity investments
    -1,030          
- investment properties
    -1,156       -1,169  
- property and equipment
    -540       -380  
- assets subject to operating leases
    -991       -950  
- investments for the risk of policyholders
    -41,781       -34,467  
- other investments
    -164       -103  
Disposals and redemptions:
               
- associates
    1,761       1,520  
- available-for-sale investments
    218,847       197,070  
- held-to-maturity investments
    245          
- investment property
    1,030       1,123  
- property and equipment
    483       192  
- assets subject to operating leases
    391       388  
- investments for the risk of policyholders
    34,464       29,382  
- other investments
    13       65  
 
           
Net cash flow from investing activities
    -50,306       -72,265  
 
               
Proceeds from issuance of subordinated loans
    1,901       1,000  
Repayments of subordinated loans
    -177       -410  
Borrowed funds and debt securities
    7,842       26  
Deposits by reinsurers
    93       309  
Issuance of ordinary shares
    114       1,037  
Purchase of treasury shares
               
Sale of treasury shares
               
Dividends paid
    -2,461       -883  
 
           
Net cash flow from financing activities
    7,312       1,079  
 
               
Net cash flow
    -9,245       3,916  
Cash and equivalents at beginning of year
    11,588       7,715  
Implementation IAS 32/39
    692          
Effect of exchange-rate changes on cash and cash equivalents
    300       -43  
 
           
 
               
Cash and equivalents at end of period
    3,335       11,588  
 
           
 
               
In this summary, cash comprises the following items:
               
 
               
Treasury bills and other eligible bills
    11,572       12,382  
Amounts due to/from banks
    -21,321       -9,907  
Cash and balances with central banks
    13,084       9,113  
 
           
 
               
Cash and equivalents at end of period
    3,335       11,588  
 
           

39


 

Appendix 7. Additional information
7.1 Life insurance profit & loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Premium income
      39,144       36,975       5.9 %       10,189       9,408       8.3 %
Investment income
      8,990       8,881       1.2 %       2,310       2,243       3.0 %
Commission and other income
      1,709       1,779       -3.9 %       376       491       -23.4 %
 
                                           
Total income
      49,843       47,635       4.6 %       12,875       12,142       6.0 %
 
                                                   
Underwriting expenditure
      42,162       40,282       4.7 %       10,788       10,119       6.6 %
Other interest expenses
      1,100       1,140       -3.5 %       247       288       -14.2 %
Operating expenses
      3,884       3,556       9.2 %       1,061       1,029       3.1 %
Impairments/investment losses
      31       10       210.0 %       23                  
 
                                           
Total expenditure
      47,177       44,988       4.9 %       12,119       11,436       6.0 %
 
                                                   
Profit before tax
      2,666       2,647       0.7 %       756       706       7.1 %
 
                                       
7.2 Non-life insurance profit and loss account
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Premium income
      6,614       6,642       -0.4 %       1,505       1,461       3.0 %
Investment income
      954       1,298       -26.5 %       226       488       -53.7 %
Commission and other income
      13       27       -51.9 %       4       -7          
 
                                           
Total income
      7,581       7,967       -4.8 %       1,735       1,942       -10.7 %
 
                                                   
Underwriting expenditure
      4,958       5,102       -2.8 %       1,105       1,097       0.7 %
Operating expenses
      1,311       1,190       10.2 %       347       316       9.8 %
 
                                           
Total expenditure
      6,269       6,292       -0.4 %       1,452       1,413       2.8 %
 
                                                   
Profit before tax
      1,312       1,675       -21.7 %       283       529       -46.5 %
7.3 Insurance investment income & other income
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Income from debt securities/other fixed-interest securities
      8,870       9,244       -4.0 %       1,999       2,509       -20.3 %
Realised gains/losses on bonds1
      279                         -1                  
Income investment property
      232       287       -19.2 %       80       79       1.3 %
Change in fair value real estate
      117       138       -15.2 %       46       93       -50.5 %
Dividend income
      469       425       10.4 %       70       44       59.1 %
Realised gains/losses on equities
      399       590       -32,4 %       223       154       44.8 %
Other
      1,199       1,094       9.6 %       702       513       36.8 %
Eliminations
      -1,621       -1,599                 -464       -646          
 
                                           
Total investment income
      9,944       10,179       -2.3 %       2,655       2,746       -3.3 %
 
                                                   
Valuation results non-trading derivatives
      -179                         -119                  
Share of profit associates
      401       195                 145       43          
Other
      154       413                 60       129          
 
                                           
Total other income
      376       608       -38.2         86       172       -50.0  
 
1.   Approximately 50% of this amount has been transferred to the provision for deferred profit sharing (shadow accounting). Realised gains also include recoveries of previous impairments.

40


 

7.4 Banking investment income, commission income and other income
                                                     
      Full Year       Fourth Quarter  
In EUR million     2005     2004     Change       2005     2004     Change  
             
Change in fair value real estate
      59       61       -3.3 %       21       61       -65.6 %
Realised gains/losses on equities
      126       45       180.0 %       1       26       -96.2 %
Realised gains/losses on bonds
      60                       7                
Gains/losses on divestments
      379       -124                       -169          
Other investment income
      313       381       -17.8 %       97       118       -17.8 %
 
                                           
Total investment income
      937       363       158.1 %       126       36       250.0 %
 
                                                   
Funds transfer
      589       575       2.4 %       160       131       22.1 %
Securities business
      641       665       -3.6 %       161       146       10.3 %
Insurance broking
      115       136       -15.4 %       14       29       -51.7 %
Management fees
      648       766       -15.4 %       167       188       -11.2 %
Brokerage and advisory fees
      146       139       5.0 %       25       54       -53.7 %
Other
      262       300       -12.7 %       99       42       135.7 %
 
                                           
Total commission income
      2,401       2,581       -7.0 %       626       590       6.1 %
 
                                                   
Valuation results non-trading derivatives
      226                       29                
Share of profit associates
      140       34       311.8 %       55       23       139.1 %
Result of trading portfolio
      421       626       -32.7 %       -57       135       -142.2 %
Other
      561       375       49.6 %       196       107       83.2 %
 
                                           
Total other income
      1,348       1,035       30.2 %       223       265       -15.8 %
7.5 Loans and advances to customers of the banking operations
                                             
      31 December     1 January     FY       30 September     4Q  
In EUR billion     2005     20051     Change       20051     Change  
             
– Public authorities
      18.6       16.9       10.1 %       19.6       -5.1 %
– Other corporate
      202.8       181.3       11.9 %       207.4       -2.2 %
 
                                     
Total corporate
      221.4       198.2       11.7 %       227.0       -2.5 %
– Mortgages
      159.6       124.5       28.2 %       149.9       6.5 %
– Other personal
      25.4       21.0       21.0 %       23.4       8.5 %
 
                                     
Total personal
      185.0       145.5       27.1 %       173.3       6.8 %
 
                                           
Provisions for bank lending
      -3.3       -3.9                 -3.5          
 
                                           
Total bank lending
      403.1       339.8       18.6 %       396.8       1.6 %
 
1.   Restated due to adjustments to the opening balance sheet under IFRS
41


 

Appendix 8. Embedded value & value of new business statistics
8.1. Embedded Value — life insurance business
                           
In EUR million     2005     2004     Change  
       
Free surplus (FS)
      2,274       599       279.6 %
Required capital (RC)
      13,691       11,509       19.0 %
 
                     
Adjusted net worth (ANW)
      15,964       12,108       31.8 %
 
                         
Present value of future (statutory book) profits (PVFP)
      16,431       14,571       12.8 %
Cost of holding required capital (CoC)
      -4,810       -4,227       13.8 %
 
                     
Value of in-force covered business (ViF)
      11,622       10,344       12.4 %
 
                         
Embedded value (ViF and ANW)
      27,586       22,451       22.9 %
Embedded value results ING life insurance
Embedded value is the total of the adjusted net worth (including the free surplus and required capital) and the value of in-force business of the life insurance operations. The embedded value of ING’s life insurance operations increased 25.0% to EUR 28,061 million before net dividends/capital injections of EUR 474 million paid to the Group. After dividends/capital injections, the embedded value was EUR 27,586 million, an increase of EUR 5,135 million from 2004. In addition to the increase in value from new business written in 2005 as well as the unwinding of the discount rate, the increase in embedded value was attributable mainly to favourable investment performance (EUR 1,105 million), changes to the discount rates (EUR 804 million), favourable currency movements (EUR 1,575 million), model changes, and the investment return on the free surplus. The increase in embedded value was partially offset by changes in economic assumptions (EUR –2,030 million), particularly in Asia/Pacific, primarily due to revised new money assumptions in Taiwan. The ING Group embedded value, after deduction for pension deficit, shows a value of EUR 42,352 million, which compares to a reported Group embedded value of EUR 29,912 million in 2004. Please note that the Group embedded value for 2005 is based on shareholders’ equity under IFRS and the 2004 figures are based on shareholders’ equity under Dutch GAAP. (A separate Embedded Value Report 2005 is available at www.ing.com)
8.2. Analysis of movement in Embedded Value
                                     
      Insurance     Insurance     Insurance          
in EUR million     Europe     Americas     Asia/Pacific       Total  
             
Embedded Value 2004
                                   
Free surplus (FS)
      4,377       128       -3,906         599  
Required capital (RC)
      2,411       4,256       4,843         11,509  
ViF
      5,470       3,735       1,139         10,344  
 
                           
Total EV 2004
      12,258       8,118       2,076         22,451  
 
                                   
Addition of business / (divested business)
      -21       218       -1         196  
Currency effects
      48       1,298       230         1,575  
Model changes
      236       314       -212         338  
 
                           
Revised starting Embedded Value
      12,521       9,947       2,092         24,560  
 
                                   
Value of new business (VNB)
      226       207       373         805  
Financial variances
      979       61       65         1,105  
Operational variances
      316       -94       72         294  
Operating assumption changes
      -82       -12       144         50  
 
                           
Embedded Value Profit (EV Profit)
      1,439       162       654         2,254  
 
                                   
Required return — return on RC and ViF
      645       769       493         1,907  
Investment return on free surplus
      780       -5       -246         530  
Discount rate changes
      307       41       455         804  
Economic assumption changes
      -401       -49       -1,579         -2,030  
Embedded value of business acquired
      2       0       34         36  
Capital injections
      10       455       22         486  
Dividends
      -374       -461       -125         -960  
 
                           
Subtotal
      969       750       -946         772  
 
                                   
Embedded Value 2005 — after capital injections/ dividends
      14,929       10,858       1,799         27,586  
 
                                   
Embedded Value 2005 — before capital injections/dividends
      15,294       10,865       1,903         28,061  
 
                                   
RoEV% — before capital injections/(dividends)
      22 %     9 %     -11 %       14 %
Embedded Value Profit (EV Profit)
Economic value creation is measured at ING by Embedded Value Profit (EV Profit), which represents the value of those items in the embedded value movement, in excess of the required return, that the business line management can influence. EV profit consists of the value of new business written during the period, variances from current and future
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expected profits due to performance over the current year (i.e. the financial and operational performance variances), and operating assumption changes (i.e. non-economic assumption changes).
In 2005, EV profit increased 262.4% to EUR 2,254 million, driven by strong growth in value of new business (up 27.4% to EUR 805 million), robust investment performance (financial variances of EUR 1,105 million) and better operational experience (EUR 294 million). These results reflect a strong focus and emphasis on value creation at ING’s life businesses. EV Profit increased sharply in Insurance Europe, primarily due to strong investment performance in the Netherlands (financial variances EUR 841 million) and to a lesser extent to positive net operational variances (EUR 316 million). EV profit in the Americas was negatively impacted by higher lapses in Mexico and South America owing to transfer wars (operational variances of EUR —38 million). EV profit in Asia/Pacific was driven by strong growth in the value of new business and a positive impact of operational assumption changes in Taiwan (EUR 288 million).
Sensitivity analysis
Embedded Value calculations rely upon several best-estimates with respect to assumptions including future investment income and mortality, morbidity and lapse rates. This section gives the impact of changes in these assumptions on embedded value. The sensitivity results include estimates of the impact of changes in the financial options and guarantees. Please note that if several changes occurred at once, the results would not be the sum of the individual sensitivity tests.
Economic assumptions
The tables below show the outcome of sensitivity analysis of the Embedded Value as at 31 December 2005 to:
-   One percentage point decrease and increase in new money interest rates;
 
-   One percentage point decrease and increase in the discount rates;
 
-   New money rates based on implied market forward rates derived from the swap rates as at 31 October 2005. The discount rate is adjusted accordingly;
 
-   10bp lower short-term rates for the period 2006-2015: assumes a parallel shift of the yield curve for this period. The discount rate is adjusted accordingly;
 
-   One percentage point decrease in assumed investment returns for equity and real estate investments;
 
-   Ten percent fall in market value of equity and real estate investments; and
 
-   Local regulatory minimum capital requirement.
In each sensitivity calculation, all other assumptions remain unchanged except where they are directly affected by the revised economic conditions. For example, future bonus crediting rates are automatically adjusted to reflect sensitivity changes to future investment returns. When indicated above that the risk discount rate is adjusted accordingly, then the risk margin remains unchanged.
8.3 Sensitivity of Embedded Value to economic assumptions
                                   
      Insurance     Insurance     Insurance        
in EUR million     Europe     Americas     Asia/Pacific     Total  
       
As reported — Embedded Value (net of tax)
      14,929       10,858       1,799       27,586  
1% decrease in new-money rates
      -449       -410       -2,029       -2,888  
1% increase in new-money rates
      436       150       2,047       2,633  
1% decrease in discount rates
      915       584       655       2,154  
1% increase in discount rates
      -772       -518       -541       -1,831  
Implied market forward rates (31 Oct 2005)
      51       18       -1,540       -1,471  
Lower short-term rates with 10bp
      14       27       -26       15  
1% lower equity and real estate returns1
      -576       -179       -150       -905  
10% downward shift in market values of equity and real estate investments
      -877       -378       -202       -1,456  
Local regulatory minimum capital requirement
      12       125       2,261       2,398  
 
                                 
Net impact of2
                                 
1% decrease in new-money & 1% decrease in discount rates
      467       174       -1,374       -734  
1% increase in new-money & 1% increase in discount rates
      -336       -368       1,506       802  
 
1. In comparison with 2004 results of the equity sensitivity may differ as in 2004 this sensitivity was applied to unit-linked and variable products only.
2. Net impact is the sum of the individual sensitivities presented above. This may differ from an exact calculation of changing both parameters together.
We make the following observations on the above results:
-   The negative impact to Embedded Value from using implied market forward rates (net of corresponding discount rate
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adjustments) is EUR 1,471 million, almost entirely due to impact from Taiwan (EUR 1,499 million negative). Insurance Europe and Americas actually benefit from using implied market forward curves as new money assumptions (net of adjustment to discount rates) reflecting alignment of new money assumptions used with observable market rates at 31 October 2005.
-   The impact of using local regulatory minimum capital instead of ING capital model is positive EUR 2,398 million and primarily due to Taiwan for which ING allocates capital at a significantly higher level than local regulatory level
 
-   The net impact of one percentage point decrease in new money rate (1% downward parallel shift) and discount rates is EUR —734 million, compared with 2004 (EUR —937 million)
Value of new business statistics
The internal rates of return have been adjusted to be consistent with a 7.5% discount rate in the Netherlands to reflect expected currency movements relative to the euro. The value of new business fully reflects acquisition expense overruns, which represent excess costs for acquiring new business over and above the expense allowances provided for in the product pricing. Starting in 2005, new business statistics are converted at the average exchange rate instead of the closing exchange rate of the reporting period. In compliance with the European Embedded Value Principles, statistics are included for Value of New Business divided by the present value of premiums in Table 8.4. ING continues to focus primarily on the value of new business and the internal rate of return as key value drivers.
8.4 Value of new life business statistics
                                                     
      New production 2005       New production 2004  
      Value of New     Present value of     VNB/PV       Value of New     Present value of     VNB/PV  
In EUR million     Business     premiums     premiums       Business     premiums     premiums  
             
Netherlands
      95       2,667       3.6 %       58       3,058       1.9 %
Belgium (& Luxembourg)
      36       1,748       2.1 %       42       1,946       2.2 %
Central Europe & Spain
      94       2,475       3.8 %       38       1,623       2.3 %
 
                                           
Insurance Europe
      226       6,890       3.3 %       138       6,627       2.1 %
U.S.1
      172       18,571       0.9 %       138       16,229       0.9 %
Latin America
      34       568       6.0 %       35       462       7.6 %
 
                                           
Insurance Americas1
      207       19,139       1.1 %       173       16,691       1.0 %
Insurance Asia/Pacific
      373       13,814       2.7 %       321       6,714       4.8 %
 
                                           
 
                                                   
Total
      805       39,843       2.0 %       632       30,032       2.1 %
 
1. 2004 excludes U.S. individual reinsurance business and Life of Georgia
8.5 Investment in new life business & acquisition expense overruns
                                     
      New production 2005       New production 2004  
      Investment in new     Acquisition expense       Investment in new     Acquisition expense  
In EUR million     business     overruns       business     overruns  
             
Netherlands
      147       1         158       6  
Belgium (& Luxembourg)
      45       2         42       3  
Central Europe & Spain
      122       7         100       18  
 
                           
Insurance Europe
      313       10         300       28  
U.S.
      817       52         791       13  
Latin America
      104       13         85       9  
 
                           
Insurance Americas
      920       65         876       22  
Insurance Asia/Pacific
      536       27         452       23  
 
                           
 
                                   
Total
      1,770       103         1,628       73  
8.6 New business production and value in developing markets1 by region
                                                                     
      New production 2005       New production 2004  
                      Value of                               Value of        
      Annual     Single     New               Annual     Single     New        
In EUR million     premium     Premium     Business     IRR       Premium     Premium     Business     IRR  
             
Europe
      191       178       69       16.6 %       140       82       31       14.2 %
Americas
      216       216       34       12.6 %       215       191       35       14.7 %
Asia/Pacific
      1,224       432       272       19.3 %       717       374       201       13.2 %
 
                                                       
Total
      1,631       826       375       17.4 %       1,072       647       268       13.5 %
 
1. The countries included as developing markets are: Europe: Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovakia, Russia (note Russia was added for 2004); Americas: Chile, Mexico, Peru; Asia/Pacific: China, Hong Kong, India, Korea, Malaysia, Thailand, Taiwan
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Appendix 9. Information for shareholders
Shares and warrants
The average number of shares used for the calculation of net profit per share for 2005, was 2,169.5 million (2,125.3 million for 2004). The number of (depositary receipts for) ordinary shares of EUR 0.24 nominal value outstanding at the end of December 2005 was 2,204.9 million (including 38.7 million own shares to cover outstanding options for ING personnel). The number of (depositary receipts for) “A“ preference shares of EUR 1.20 nominal value outstanding at the end of December 2005 was 87.1 million. The dividend percentage for the “A” shares for the period from 1 January, 2004 to 1 January 2014 has been set at 4.65%. This dividend will amount to EUR 0.1582 per year until 1 January 2014. This dividend was paid for the first time in 2005.
On 5 January 1998, 17.2 million ING Group warrants B were issued. With an additional payment of the exercise price of EUR 49.92 one warrant B entitles the holder to two ING Group depositary receipts up to 5 January 2008. The number of warrants B outstanding at the end of December 2005 was 17.2 million.
In 2005, the turnover of (depositary receipts for) ordinary shares on the Euronext Amsterdam Stock Market was 2,131.7 million (purchases and sales). The highest closing price was EUR 29.75, the lowest EUR 20.99; the closing price at the end of December 2005 was EUR 29.30.
Listing
The (depositary receipts for) ordinary shares ING Group are quoted on the exchanges of Amsterdam, Brussels, Frankfurt, Paris, New York (NYSE) and the Swiss exchange. The (depositary receipts for) preference shares and warrants B are quoted on the Euronext Amsterdam Stock Market. Warrants B are also quoted on the exchange of Brussels. Options on (depositary receipts for) ordinary shares ING Group are traded at the Euronext Amsterdam Derivative Markets and the Chicago Board Options Exchange.
     
Important dates1
25 April 2006
  Annual General Meeting of shareholders in Amsterdam
27 April 2006
  ING share quoted ex-final dividend
11 May 2006
  Publication of results first three months
10 August 2006
  Publication of results first six months
11 August 2006
  ING share quoted ex-interim dividend
9 November 2006
  Publication of results first nine months
15 February 2007
  Publication of annual results 2006
24 April 2007
  Annual General Meeting of shareholders in Amsterdam
26 April 2007
  ING share quoted ex-final dividend
 
1.   All dates shown are provisional. For further information see the Financial Calendar at www.ing.com

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SIGNATURE
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
         
    ING Groep N.V.
    (Registrant)
 
       
 
  By:   /s/H. van Barneveld
 
       
 
       
 
          H. van Barneveld
 
         General Manager Corporate Control & Finance
 
       
 
  By:   /s/C. Blokbergen
 
       
 
       
 
         C.Blokbergen
 
         Corporate Legal, Compliance & Security Department
 
         Head Legal Department
Dated: February 16, 2006