2012.3.31 10-Q





UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
(Mark One)
x
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the quarterly period ended March 31, 2012
o
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from ________________________ to ________________________
 
Commission file number: 1-7945

 
DELUXE CORPORATION
(Exact name of registrant as specified in its charter)
 
Minnesota
(State or other jurisdiction of incorporation or organization)
41-0216800
(I.R.S. Employer Identification No.)
3680 Victoria St. N., Shoreview, Minnesota
(Address of principal executive offices)
55126-2966
(Zip Code)

(651) 483-7111
(Registrant’s telephone number, including area code) 
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. þYes   o No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or such shorter period that the registrant was required to submit and post such files).
þYes   o No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
 
Large accelerated filer þ   
Accelerated filer o
 
Non-accelerated filer o
Smaller reporting company o
(Do not check if a smaller reporting company)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
o Yes þ  No

The number of shares outstanding of registrant’s common stock, par value $1.00 per share, at April 24, 2012 was 50,991,275.

1



PART I − FINANCIAL INFORMATION
Item 1. Financial Statements.
DELUXE CORPORATION
CONSOLIDATED BALANCE SHEETS
(in thousands, except share par value)
(Unaudited)

 
 
March 31, 2012
 
December 31, 2011
ASSETS
 
 
 
 
Current Assets:
 
 
 
 
Cash and cash equivalents
 
$
58,715

 
$
28,687

Trade accounts receivable (net of allowances for uncollectible accounts of $3,626 and $4,007, respectively)
 
67,750

 
69,023

Inventories and supplies
 
22,742

 
22,043

Deferred income taxes
 
6,481

 
7,216

Funds held for customers
 
40,656

 
44,394

Other current assets
 
29,793

 
21,212

Total current assets
 
226,137

 
192,575

Long-Term Investments (including $2,137 and $2,165 of investments at fair value, respectively)
 
45,855

 
45,147

Property, Plant And Equipment (net of accumulated depreciation of $355,911 and $352,842, respectively)
 
110,695

 
113,411

Assets Held For Sale
 
2,741

 
2,741

Intangibles (net of accumulated amortization of $440,243 and $433,335, respectively)
 
152,041

 
157,339

Goodwill
 
777,042

 
776,998

Other Non-Current Assets
 
95,499

 
100,598

Total Assets
 
$
1,410,010

 
$
1,388,809

 
 
 
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
 
 

 
 

Current Liabilities:
 
 

 
 

Accounts payable
 
$
58,310

 
$
64,694

Accrued liabilities
 
151,273

 
150,098

Long-term debt due within one year
 
85,497

 
85,575

Total current liabilities
 
295,080

 
300,367

Long-Term Debt
 
656,524

 
656,131

Deferred Income Taxes
 
52,135

 
49,807

Other Non-Current Liabilities
 
66,623

 
79,815

Commitments and Contingencies (Notes 10 and 11)
 


 


Shareholders’ Equity:
 
 

 
 

Common shares $1 par value (authorized: 500,000 shares; outstanding: 2012 – 50,991; 2011 – 50,826)
 
50,991

 
50,826

Additional paid-in capital
 
59,782

 
55,838

Retained earnings
 
286,745

 
255,426

Accumulated other comprehensive loss
 
(57,870
)
 
(59,401
)
Total shareholders’ equity
 
339,648

 
302,689

Total Liabilities And Shareholders’ Equity
 
$
1,410,010

 
$
1,388,809


See Condensed Notes to Unaudited Consolidated Financial Statements

2



DELUXE CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands, except per share amounts)
(Unaudited)

 
 
Quarter Ended March 31,
 
 
2012
 
2011
Revenue
 
$
377,981

 
$
349,752

Cost of goods sold, including net restructuring charges
 
(127,487
)
 
(120,163
)
Gross Profit
 
250,494

 
229,589

Selling, general and administrative expense
 
(171,831
)
 
(160,817
)
Net restructuring charges
 
(638
)
 
(1,427
)
Net gain on sale of facility
 

 
110

Operating Income
 
78,025


67,455

Loss on early debt extinguishment
 

 
(6,995
)
Interest expense
 
(11,697
)
 
(12,038
)
Other income
 
39

 
155

Income Before Income Taxes
 
66,367

 
48,577

Income tax provision
 
(22,288
)
 
(16,021
)
Net Income
 
$
44,079

 
$
32,556

 
 
 
 
 
Comprehensive Income
 
$
45,610

 
$
34,115

 
 
 
 
 
Basic Earnings Per Share
 
$
0.86

 
$
0.63

Diluted Earnings Per Share
 
$
0.86

 
$
0.63

 
 
 
 
 
Cash Dividends Per Share
 
$
0.25

 
$
0.25


See Condensed Notes to Unaudited Consolidated Financial Statements


3



DELUXE CORPORATION
CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY
(in thousands)
(Unaudited)

 
 
Common shares par value(1)
 
Additional paid-in capital
 
Retained earnings
 
Accumulated other comprehensive loss
 
Total
Balance, December 31, 2011
 
$
50,826

 
$
55,838

 
$
255,426

 
$
(59,401
)
 
$
302,689

Net income
 

 

 
44,079

 

 
44,079

Cash dividends
 

 

 
(12,760
)
 

 
(12,760
)
Common shares issued
 
185

 
2,856

 

 

 
3,041

Tax impact of share-based awards
 

 
156

 

 

 
156

Common shares retired
 
(20
)
 
(474
)
 

 

 
(494
)
Fair value of share-based compensation
 

 
1,406

 

 

 
1,406

Other comprehensive income (Note 12)
 

 

 

 
1,531

 
1,531

Balance, March 31, 2012
 
$
50,991

 
$
59,782

 
$
286,745

 
$
(57,870
)
 
$
339,648


(1) As the par value of our common shares is $1.00 per share, the number of shares associated with the transactions presented here is equivalent to the related par value. See Note 12 for share information.


See Condensed Notes to Unaudited Consolidated Financial Statements


4



DELUXE CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(Unaudited)
 
 
Quarter Ended March 31,
 
 
2012
 
2011
Cash Flows From Operating Activities:
 
 
 
 
Net income
 
$
44,079

 
$
32,556

Adjustments to reconcile net income to net cash provided by operating activities:
 
 

 
 

Depreciation
 
5,108

 
5,159

Amortization of intangibles
 
11,989

 
14,584

Amortization of contract acquisition costs
 
4,379

 
4,427

Deferred income taxes
 
2,557

 
2,241

Employee share-based compensation expense
 
1,550

 
1,554

Loss on early debt extinguishment
 

 
6,995

Other non-cash items, net
 
2,514

 
3,508

Changes in assets and liabilities:
 
 

 
 

Trade accounts receivable
 
532

 
4,524

Inventories and supplies
 
(1,043
)
 
746

Other current assets
 
(5,679
)
 
(2,496
)
Non-current assets
 
1,020

 
2,910

Accounts payable
 
(3,829
)
 
(2,437
)
Contract acquisition payments
 
(9,357
)
 
(4,515
)
Other accrued and non-current liabilities
 
(1,824
)
 
(8,716
)
Net cash provided by operating activities
 
51,996

 
61,040

Cash Flows From Investing Activities:
 
 

 
 

Purchases of capital assets
 
(8,996
)
 
(8,422
)
Other
 
(92
)
 
41

Net cash used by investing activities
 
(9,088
)
 
(8,381
)
Cash Flows From Financing Activities:
 
 

 
 

Net payments on short-term debt
 

 
(7,000
)
Payments on long-term debt, including costs of debt reacquisition
 

 
(215,030
)
Proceeds from issuing long-term debt
 

 
200,000

Payments for debt issue costs
 
(1,038
)
 
(3,280
)
Change in book overdrafts
 
(2,628
)
 
(825
)
Proceeds from issuing shares under employee plans
 
2,661

 
5,633

Excess tax benefit from share-based employee awards
 
362

 
752

Payments for common shares repurchased
 

 
(5,986
)
Cash dividends paid to shareholders
 
(12,760
)
 
(12,881
)
Net cash used by financing activities
 
(13,403
)
 
(38,617
)
 
 
 
 
 
Effect Of Exchange Rate Change On Cash
 
523

 
427

 
 
 
 
 
Net Change In Cash And Cash Equivalents
 
30,028

 
14,469

Cash And Cash Equivalents:
Beginning Of Period
 
 
28,687

 
17,383

 
End Of Period

 
$
58,715

 
$
31,852


See Condensed Notes to Unaudited Consolidated Financial Statements

5



DELUXE CORPORATION
CONDENSED NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
(dollars and shares in thousands, except per share amounts)


Note 1: Consolidated financial statements

The consolidated balance sheet as of March 31, 2012, the consolidated statements of comprehensive income for the quarters ended March 31, 2012 and 2011, the consolidated statement of shareholders' equity for the quarter ended March 31, 2012, and the consolidated statements of cash flows for the quarters ended March 31, 2012 and 2011 are unaudited. The consolidated balance sheet as of December 31, 2011 was derived from audited consolidated financial statements, but does not include all disclosures required by generally accepted accounting principles (GAAP) in the United States of America. In the opinion of management, all adjustments necessary for a fair statement of the consolidated financial statements are included. Adjustments consist only of normal recurring items, except for any discussed in the notes below. Interim results are not necessarily indicative of results for a full year. The consolidated financial statements and notes are presented in accordance with instructions for Form 10-Q, and do not contain certain information included in our annual consolidated financial statements and notes. The consolidated financial statements and notes appearing in this report should be read in conjunction with the consolidated audited financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2011 (the “2011 Form 10-K”).


Note 2: New accounting pronouncements

On January 1, 2012, we adopted Accounting Standards Update (ASU) No. 2011-05, Presentation of Comprehensive Income. This standard eliminates the option to report other comprehensive income and its components in the statement of shareholders' equity. Also effective January 1, 2012, we adopted ASU No. 2011-12, Deferral of the Effective Date for Amendments to the Presentation of Reclassifications of Items Out of Accumulated Other Comprehensive Income in Accounting Standards Update No. 2011-05. This standard temporarily defers a provision included in ASU No. 2011-05 which requires that reclassification adjustments from other comprehensive income to net income be presented by income statement line item. Our presentation of comprehensive income in this quarterly report on Form 10-Q complies with these accounting standards.

On January 1, 2012, we adopted ASU No. 2011-04, Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S GAAP and IFRSs. The new guidance changes some fair value measurement principles and disclosure requirements. The changes in fair value measurement principles relate primarily to financial assets and did not affect the fair value measurements presented in this report on Form 10-Q. The fair value disclosures required by the new standard are presented in Note 6: Fair value measurements.

 
Note 3: Supplemental balance sheet information

Inventories and supplies – Inventories and supplies were comprised of the following:
 
 
March 31, 2012
 
December 31, 2011
Raw materials
 
$
5,524

 
$
5,566

Semi-finished goods
 
8,427

 
8,273

Finished goods
 
5,694

 
5,301

Supplies, primarily production
 
3,097

 
2,903

Inventories and supplies
 
$
22,742

 
$
22,043



6



Available-for-sale securities – Available-for-sale securities included within cash and cash equivalents, funds held for customers and other current assets were comprised of the following:
 
 
March 31, 2012
 
 
Cost
 
Gross unrealized gains
 
Gross unrealized losses
 
Fair value
Money market securities (cash equivalents)
 
$
38,580

 
$

 
$

 
$
38,580

Canadian and provincial government securities (funds held for customers) (1)
 
5,334

 
173

 

 
5,507

Money market securities (other current assets)
 
2,052

 

 

 
2,052

Total available-for-sale securities
 
$
45,966

 
$
173


$


$
46,139


(1) Funds held for customers, as reported on the consolidated balance sheet as of March 31, 2012, also included cash of $35,149.
 
 
December 31, 2011
 
 
Cost
 
Gross unrealized gains
 
Gross unrealized losses
 
Fair value
Funds held for customers:(1)
 
 

 
 

 
 

 
 

Money market securities
 
$
3

 
$

 
$

 
$
3

Canadian and provincial government securities
 
5,172

 
243

 

 
5,415

Available-for-sale securities (funds held for customers)
 
5,175


243




5,418

Money market securities (other current assets)
 
2,001

 

 

 
2,001

Total available-for-sale securities
 
$
7,176

 
$
243

 
$

 
$
7,419

 
(1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2011, also included cash of $38,976.
 
Expected maturities of available-for-sale securities as of March 31, 2012 were as follows:
 
 
Fair value
Due in one year or less
 
$
40,698

Due in three to five years
 
1,465

Due after five years
 
3,976

Total marketable securities
 
$
46,139


Further information regarding the fair value of available-for-sale securities can be found in Note 6: Fair value measurements.


7



Intangibles – Intangibles were comprised of the following:
 
 
March 31, 2012
 
December 31, 2011
 
 
Gross carrying amount
 
Accumulated amortization
 
Net carrying amount
 
Gross carrying amount
 
Accumulated amortization
 
Net carrying amount
Indefinite-lived:
 
 
 
 
 
 
 
 
 
 
 
 
Trade name
 
$
19,100

 
$

 
$
19,100

 
$
19,100

 
$

 
$
19,100

Amortizable intangibles:
 
 

 
 

 
 

 
 

 
 

 
 

Internal-use software
 
417,625

 
(353,564
)
 
64,061

 
410,905

 
(345,145
)
 
65,760

Customer lists/relationships
 
48,490

 
(23,927
)
 
24,563

 
52,542

 
(26,059
)
 
26,483

Distributor contracts
 
30,900

 
(28,648
)
 
2,252

 
30,900

 
(28,198
)
 
2,702

Trade names
 
67,661

 
(26,980
)
 
40,681

 
67,661

 
(25,958
)
 
41,703

Other
 
8,508

 
(7,124
)
 
1,384

 
9,566

 
(7,975
)
 
1,591

Amortizable intangibles
 
573,184

 
(440,243
)

132,941


571,574


(433,335
)

138,239

Intangibles
 
$
592,284

 
$
(440,243
)

$
152,041


$
590,674


$
(433,335
)

$
157,339


Total amortization of intangibles was $11,989 for the quarter ended March 31, 2012 and $14,584 for the quarter ended March 31, 2011. Based on the intangibles in service as of March 31, 2012, estimated future amortization expense is as follows:
 
 
Estimated
amortization
expense
Remainder of 2012
 
$
28,753

2013
 
28,732

2014
 
17,181

2015
 
8,404

2016
 
5,822


Goodwill – Changes in goodwill during the quarter ended March 31, 2012 were as follows:
 
 
Small
Business
Services
 
Financial
Services
 
Direct
Checks
 
Total
Balance, December 31, 2011:
 
 
 
 
 
 
 
 
Goodwill, gross
 
$
621,314

 
$
27,178

 
$
148,506

 
$
796,998

Accumulated impairment charges
 
(20,000
)
 

 

 
(20,000
)
Goodwill, net of accumulated impairment charges
 
601,314

 
27,178


148,506


776,998

Currency translation adjustment
 
44

 

 

 
44

Balance, March 31, 2012:
 
 

 
 

 
 

 
 

Goodwill, gross
 
621,358

 
27,178

 
148,506

 
797,042

Accumulated impairment charges
 
(20,000
)
 

 

 
(20,000
)
Goodwill, net of accumulated impairment charges
 
$
601,358

 
$
27,178


$
148,506


$
777,042



8



Other non-current assets – Other non-current assets were comprised of the following:
 
 
March 31, 2012
 
December 31, 2011
Contract acquisition costs
 
$
51,068

 
$
55,076

Deferred advertising costs
 
14,664

 
15,599

Loans and notes receivable from distributors
 
10,898

 
11,148

Other
 
18,869

 
18,775

Other non-current assets
 
$
95,499

 
$
100,598


Changes in contract acquisition costs during the quarters ended March 31, 2012 and 2011 were as follows:
 
 
Quarter Ended March 31,
 
 
2012
 
2011
Balance, beginning of year
 
$
55,076

 
$
57,476

Additions(1)
 
520

 
143

Amortization
 
(4,379
)
 
(4,427
)
Other
 
(149
)
 
(85
)
Balance, end of period
 
$
51,068

 
$
53,107

 
(1) Contract acquisition costs are accrued upon contract execution. Cash payments made for contract acquisition costs were $9,357 for the quarter ended March 31, 2012 and $4,515 for the quarter ended March 31, 2011.

Accrued liabilities – Accrued liabilities were comprised of the following:
 
 
March 31, 2012
 
December 31, 2011
Funds held for customers
 
$
40,144

 
$
43,829

Customer rebates
 
19,410

 
20,969

Income tax
 
17,158

 
891

Interest
 
13,233

 
8,760

Wages, including vacation
 
11,979

 
4,995

Employee profit sharing/cash bonus
 
9,717

 
23,783

Restructuring due within one year (see Note 7)
 
4,905

 
5,946

Contract acquisition costs due within one year
 
4,123

 
13,070

Other
 
30,604

 
27,855

Accrued liabilities
 
$
151,273

 
$
150,098


Other non-current liabilities – Other non-current liabilities were comprised of the following:
 
 
March 31, 2012
 
December 31, 2011
Pension and postretirement benefit plans
 
$
38,743

 
$
48,859

Contract acquisition costs
 
7,455

 
7,455

Unrecognized tax benefits, including interest and penalties
 
5,989

 
7,570

Other
 
14,436

 
15,931

Other non-current liabilities
 
$
66,623

 
$
79,815





9



Note 4: Earnings per share

The following table reflects the calculation of basic and diluted earnings per share. During each period, certain awards, as noted below, were excluded from the calculation of diluted earnings per share because their effect would have been antidilutive. 
 
 
Quarter Ended March 31,
 
 
 
2012
 
2011
 
Earnings per share – basic:
 
 
 
 
 
Net income
 
$
44,079

 
$
32,556

 
Income allocated to participating securities
 
(288
)
 
(114
)
 
Income available to common shareholders
 
$
43,791

 
$
32,442


Weighted-average shares outstanding
 
50,898

 
51,298

 
Earnings per share – basic
 
$
0.86

 
$
0.63

 
 
 
 
 
 
 
Earnings per share – diluted:
 
 

 
 

 
Net income
 
$
44,079

 
$
32,556

 
Income allocated to participating securities
 
(287
)
 

 
Re-measurement of share-based awards classified as liabilities
 
13

 
36

 
Income available to common shareholders
 
$
43,805

 
$
32,592


Weighted-average shares outstanding
 
50,898

 
51,298

 
Dilutive impact of potential common shares
 
298

 
555

 
Weighted-average shares and potential common shares outstanding
 
51,196

 
51,853


Earnings per share – diluted
 
$
0.86

 
$
0.63

 
 
 
 
 
 
 
Antidilutive awards excluded from calculation
 
2,164

 
1,536

 


Note 5: Derivative financial instruments

We have entered into interest rate swaps to hedge against changes in the fair value of a portion of our long-term debt. We entered into these swaps, which we designated as fair value hedges, to achieve a targeted mix of fixed and variable rate debt, where we receive a fixed rate and pay a variable rate based on the London Interbank Offered Rate (LIBOR). Changes in the fair value of the interest rate swaps and the related long-term debt are included in interest expense in the consolidated statements of comprehensive income. When the change in the fair value of the interest rate swaps and the hedged debt are not equal (i.e., hedge ineffectiveness), the difference in the changes in fair value affects the reported amount of interest expense in our consolidated statements of comprehensive income. Information regarding hedge ineffectiveness in each period is presented in Note 6. The fair value of the interest rate swaps related to our debt due in 2012 is included in other current assets on the consolidated balance sheets. The fair value of the interest rate swaps related to our debt due in 2014 is included in other non-current assets on the consolidated balance sheets.

Information regarding interest rate swaps as of March 31, 2012 was as follows:
 
 
Notional amount
 
Fair value of interest rate swaps
 
Increase in debt due to fair value adjustment
Fair value hedge related to long-term debt due in 2012
 
$
84,847

 
$
1,159

 
$
688

Fair value hedge related to long-term debt due in 2014
 
198,000

 
3,622

 
3,166

Total fair value hedges
 
$
282,847

 
$
4,781


$
3,854


10



Information regarding interest rate swaps as of December 31, 2011 was as follows:
 
 
Notional amount
 
Fair value of interest rate swaps
 
Increase in debt due to fair value adjustment
Fair value hedge related to long-term debt due in 2012
 
$
84,847

 
$
1,309

 
$
780

Fair value hedge related to long-term debt due in 2014
 
198,000

 
3,230

 
2,788

Total fair value hedges
 
$
282,847

 
$
4,539

 
$
3,568


During the first quarter of 2011, we retired a portion of our long-term debt due in 2012 (see Note 10). In conjunction with this debt retirement, we settled a portion of the interest rate swaps and received cash payments of $2,548. Interest rate swaps remaining after the settlement were redesignated as fair value hedges during March 2011. In conjunction with the debt retirement, we recognized $3,094 of the fair value adjustment to the hedged debt, decreasing the loss on early debt extinguishment recognized during the first quarter of 2011. The $1,355 remaining fair value adjustment to the hedged debt as of the date hedge accounting was discontinued is being recorded as a decrease to interest expense over the term of the remaining debt.


Note 6: Fair value measurements

Recurring fair value measurements – Cash and cash equivalents as of March 31, 2012 includes investments in various money market funds which are traded in active markets. As such, the fair value of these investments is determined based on quoted market prices. Because of the short-term nature of the underlying investments, the cost of these securities approximates their fair value. The cost of securities sold is determined using the average cost method. No gains or losses on sales of these marketable securities were realized during the quarter ended March 31, 2012.

We hold an investment in a Canadian money market fund as a corporate investment (see Note 3). This investment is included in other current assets on the consolidated balance sheets. The money market fund is not traded in an active market and its fair value is determined by obtaining quoted prices in active markets for the underlying securities held by the fund. Because of the short-term nature of the underlying investments, the cost of these securities approximates their fair value. The cost of securities sold is determined using the average cost method. No gains or losses on sales of these marketable securities were realized during the quarters ended March 31, 2012 and 2011.

Funds held for customers include available-for-sale marketable securities (see Note 3). These securities consist primarily of a mutual fund investment which invests in Canadian and provincial government securities. The fund is not traded in an active market and its fair value is determined by obtaining quoted prices in active markets for the underlying securities held by the fund. Unrealized gains and losses, net of tax, are included in other comprehensive loss on the consolidated balance sheets. Realized gains and losses are included in revenue on the consolidated statements of comprehensive income and were not significant for the quarters ended March 31, 2012 and 2011. The cost of securities sold is determined using the average cost method.

We have elected to account for a long-term investment in domestic mutual funds under the fair value option for financial assets and financial liabilities. The fair value option provides companies an irrevocable option to measure many financial assets and liabilities at fair value with changes in fair value recognized in earnings. The investment is included in long-term investments on the consolidated balance sheets. Long-term investments also include the cash surrender values of company-owned life insurance policies. Realized and unrealized gains and losses, as well as dividends earned by the mutual fund investment, are included in selling, general and administrative (SG&A) expense in the consolidated statements of comprehensive income. This investment corresponds to a liability under an officers’ deferred compensation plan which is not available to new participants and is fully funded by the investment in mutual funds. The liability under the plan equals the fair value of the investment in mutual funds. Thus, as the value of the investment changes, the value of the liability changes accordingly. As changes in the liability are reflected within SG&A expense in the consolidated statements of comprehensive income, the fair value option of accounting for the investment in mutual funds allows us to net changes in the investment and the related liability in the statements of comprehensive income. The cost of securities sold is determined using the average cost method. Realized gains recognized during the quarters ended March 31, 2012 and 2011 were not significant. We recognized net unrealized gains on the investment in mutual funds of $111 during the quarter ended March 31, 2012 and $180 during the quarter ended March 31, 2011.


11



The fair value of interest rate swaps (see Note 5) is determined at each reporting date by means of a pricing model utilizing readily observable market interest rates. The change in fair value is determined as the change in the present value of estimated future cash flows discounted using the LIBOR rate. Changes in the fair value of the interest rate swaps, as well as changes in the fair value of the hedged debt, are included in interest expense in the consolidated statements of comprehensive income and were as follows:
 
 
Quarter Ended March 31,
 
 
2012
 
2011
Gain (loss) from derivatives
 
$
241

 
$
(1,044
)
(Loss) gain from change in fair value of hedged debt
 
(287
)
 
605

Net increase in interest expense
 
$
(46
)
 
$
(439
)

Information regarding recurring fair value measurements completed during each period was as follows:
 
 
 
 
Fair value measurements using
 
 
Fair value as of March 31, 2012
 
Quoted prices in active markets for identical assets
 
Significant other observable inputs
 
Significant unobservable inputs
 
 
 
(Level 1)
 
 (Level 2)
 
(Level 3)
Cash equivalents
 
$
38,580

 
$
38,580

 
$

 
$

Marketable securities (funds held for customers)
 
5,507

 
$

 
5,507

 
$

Marketable securities (other current assets)
 
2,052

 

 
2,052

 

Long-term investment in mutual funds
 
2,137

 
2,137

 

 

Derivative assets
 
4,781

 

 
4,781

 

 
 
 
 
Fair value measurements using
 
 
Fair value as of
December 31, 2011
 
Quoted prices in active markets for identical assets
 
Significant other
observable inputs
 
Significant unobservable inputs
 
 
 
(Level 1)
 
(Level 2)
 
(Level 3)
Marketable securities (funds held for customers)
 
$
5,418

 
$

 
$
5,418

 
$

Marketable securities (other current assets)
 
2,001

 

 
2,001

 

Long-term investment in mutual funds
 
2,165

 
2,165

 

 

Derivative assets
 
4,539

 

 
4,539

 


Fair value measurements of other financial instruments – The following methods and assumptions were used to estimate the fair value of each class of financial instrument for which it is practicable to estimate fair value.

Cash and cash included within funds held for customers – The carrying amounts reported in the consolidated balance sheets approximate fair value because of the short-term nature of these items.

Loans and notes receivable from distributors – We have receivables for loans made to our Safeguard® distributors. In addition, during 2011, we acquired the operations of several small business distributors which we then sold to our Safeguard distributors. In most cases, we entered into notes receivable upon the sale of the assets to the distributors. The fair value of these receivables is calculated as the present value of expected future cash flows, discounted using an interest rate based on published bond yields for companies of similar size and risk.

Long-term debt – The fair value of long-term debt is based on quoted prices for identical liabilities when traded as assets in an active market. As of December 31, 2011, our long-term debt issued in March 2011 was not traded in an active market. As such, its fair value as of December 31, 2011 was determined by means of a pricing model utilizing readily observable market interest rates and data from trades executed by institutional investors. The fair value of long-term debt included in the table below does not reflect the impact of hedging activity. The carrying amount of long-term debt includes the change in fair value of hedged long-term debt.


12



The estimated fair values of these financial instruments were as follows:
 
 
 
 
Fair value measurements using
 
 
March 31, 2012
 
Quoted prices in active markets for identical assets
 
Significant other observable inputs
 
Significant unobservable inputs
 
 
Carrying value
 
Fair value
 
(Level 1)
 
(Level 2)
 
(Level 3)
Cash
 
$
20,135

 
$
20,135

 
$
20,135

 
$

 
$

Cash (funds held for customers)
 
35,149

 
35,149

 
35,149

 

 

Loans and notes receivable from distributors
 
11,704

 
10,390

 

 

 
10,390

Long-term debt, including portion due within one year
 
742,021

 
760,382

 
760,382

 

 

 
 
 
 
Fair value measurements using
 
 
December 31, 2011
 
Quoted prices in active markets for identical assets
 
Significant other observable inputs
 
Significant unobservable inputs
 
 
Carrying value
 
Fair value
 
(Level 1)
 
(Level 2)
 
(Level 3)
Cash
 
$
28,687

 
$
28,687

 
$
28,687

 
$

 
$

Cash (funds held for customers)
 
38,976

 
38,976

 
38,976

 

 

Loans and notes receivable from distributors
 
11,940

 
10,616

 

 

 
10,616

Long-term debt, including portion due within one year
 
741,706

 
738,157

 
544,657

 
193,500

 



Note 7: Restructuring charges

Net restructuring charges for each period consisted of the following components:
 
 
Quarter Ended March 31,
 
 
2012
 
2011
Severance accruals
 
$
1,992

 
$
796

Severance reversals
 
(465
)
 
(738
)
Net restructuring accruals
 
1,527

 
58

Other costs
 
350

 
1,416

Net restructuring charges
 
$
1,877

 
$
1,474


The net restructuring charges are reflected in the consolidated statements of comprehensive income as follows:
 
 
Quarter Ended March 31,
 
 
2012
 
2011
Cost of goods sold
 
$
1,239

 
$
47

Operating expenses
 
638

 
1,427

Net restructuring charges
 
$
1,877

 
$
1,474



13



2012 restructuring charges – During the quarter ended March 31, 2012, the net restructuring accruals included severance charges related to employee reductions across functional areas as we continue to reduce costs, including the planned closing of one of our printing facilities in the fourth quarter of 2012. The restructuring accruals included severance benefits for approximately 145 employees. These charges were reduced by the reversal of restructuring accruals recorded in previous years, as fewer employees received severance benefits than originally estimated. Other restructuring costs, which were expensed as incurred, included items such as employee and equipment moves, training and travel related to our restructuring activities.

2011 restructuring charges – During the quarter ended March 31, 2011, the net restructuring accruals included severance charges related to employee reductions in various functional areas as we continued to reduce costs, primarily within our fulfillment and shared services organizations. The restructuring accruals included severance benefits for approximately 20 employees. These charges were reduced by the reversal of restructuring accruals, recorded primarily in 2010, as fewer employees received severance benefits than originally estimated. Other restructuring costs, which were expensed as incurred, included items such as employee and equipment moves, training and travel related to our restructuring activities.

Restructuring accruals of $4,939 as of March 31, 2012 are reflected in the consolidated balance sheet as accrued liabilities of $4,905 and other non-current liabilities of $34. Restructuring accruals of $6,032 as of December 31, 2011 are reflected in the consolidated balance sheet as accrued liabilities of $5,946 and other non-current liabilities of $86. The majority of the employee reductions are expected to be completed by the first quarter of 2013, and we expect most of the related severance payments to be paid by the third quarter of 2013, utilizing cash from operations. The remaining payments due under operating lease obligations will be paid through May 2013. As of March 31, 2012, approximately 265 employees had not yet started to receive severance benefits. Further information regarding our restructuring accruals can be found under the caption “Note 8: Restructuring charges” in the Notes to Consolidated Financial Statements appearing in the 2011 Form 10-K.

As of March 31, 2012, our restructuring accruals, by company initiative, were as follows:
 
 
2009
initiatives
 
2010
initiatives
 
2011
initiatives
 
2012
 initiatives
 
Total
Balance, December 31, 2011
 
$
184

 
$
781

 
$
5,067

 
$

 
$
6,032

Restructuring charges
 
11

 
5

 
183

 
1,793

 
1,992

Restructuring reversals
 

 
(189
)
 
(276
)
 

 
(465
)
Payments
 
(65
)
 
(262
)
 
(2,140
)
 
(153
)
 
(2,620
)
Balance, March 31, 2012
 
$
130

 
$
335


$
2,834


$
1,640


$
4,939

Cumulative amounts:
 
 

 
 

 
 

 
 

 
 

Restructuring charges
 
$
11,035

 
$
9,720

 
$
8,977

 
$
1,793

 
$
31,525

Restructuring reversals
 
(1,670
)
 
(1,511
)
 
(887
)
 

 
(4,068
)
Payments
 
(9,235
)
 
(7,874
)
 
(5,256
)
 
(153
)
 
(22,518
)
Balance, March 31, 2012
 
$
130

 
$
335


$
2,834


$
1,640


$
4,939



14



As of March 31, 2012, the components of our restructuring accruals, by segment, were as follows:
 
 
Employee severance benefits
 
Operating lease obligations
 
 
 
 
Small Business Services
 
Financial Services
 
Direct Checks
 
 
Corporate
 
Small Business Services
 
Direct Checks
 
Total
Balance, December 31, 2011
 
$
887

 
$
1,397

 
$
744

 
$
2,647

 
$
69

 
$
288

 
$
6,032

Restructuring charges
 
334

 
39

 
99

 
1,520

 

 

 
1,992

Restructuring reversals
 
(4
)
 
(124
)
 
(13
)
 
(324
)
 

 

 
(465
)
Inter-segment transfer
 
184

 
(184
)
 
(15
)
 
15

 

 

 

Payments
 
(927
)
 
(683
)
 
(1
)
 
(936
)
 
(22
)
 
(51
)
 
(2,620
)
Balance, March 31, 2012
 
$
474

 
$
445


$
814


$
2,922


$
47


$
237


$
4,939

Cumulative amounts(1):
 
 

 
 

 
 

 
 

 
 

 
 

 
 

Restructuring charges
 
$
9,331

 
$
5,873

 
$
3,382

 
$
12,066

 
$
364

 
$
509

 
$
31,525

Restructuring reversals
 
(1,553
)
 
(839
)
 
(205
)
 
(1,471
)
 

 

 
(4,068
)
Inter-segment transfer
 
309

 
50

 
(13
)
 
(346
)
 

 

 

Payments
 
(7,613
)
 
(4,639
)
 
(2,350
)
 
(7,327
)
 
(317
)
 
(272
)
 
(22,518
)
Balance, March 31, 2012
 
$
474

 
$
445


$
814


$
2,922


$
47


$
237


$
4,939


(1) Includes accruals related to our cost reduction initiatives for 2009 through 2012.


Note 8: Pension and other postretirement benefits

We have historically provided certain health care benefits for a large number of retired U.S. employees. In addition to our retiree health care plan, we also have a supplemental executive retirement plan in the United States. Further information regarding our postretirement benefit plans can be found under the caption “Note 12: Pension and other postretirement benefits” in the Notes to Consolidated Financial Statements appearing in the 2011 Form 10-K.

Pension and postretirement benefit expense for the quarters ended March 31, 2012 and 2011 consisted of the following components:
 
 
Postretirement benefit
plan
 
Pension plan
 
 
2012
 
2011
 
2012
 
2011
Interest cost
 
$
1,478

 
$
1,667

 
$
37

 
$
41

Expected return on plan assets
 
(1,950
)
 
(1,963
)
 

 

Amortization of prior service credit
 
(764
)
 
(936
)
 

 

Amortization of net actuarial losses
 
1,467

 
1,354

 
2

 

Net periodic benefit expense
 
$
231

 
$
122


$
39


$
41



Note 9:  Income tax provision

Our effective tax rate for the quarter ended March 31, 2012 was 33.6%, compared to our 2011 annual effective tax rate of 33.1%. Our 2011 tax rate included a number of discrete items, including adjustments to receivables for prior year tax returns, which collectively decreased our effective tax rate by 0.6 percentage points.




15



Note 10: Debt

Debt outstanding was comprised of the following:
 
 
March 31, 2012
 
December 31, 2011
5.125% senior, unsecured notes due October 1, 2014, net of discount (1)
 
$
256,524

 
$
256,131

7.375% senior notes due June 1, 2015
 
200,000

 
200,000

7.0% senior notes due March 15, 2019
 
200,000

 
200,000

Long-term portion of debt
 
656,524

 
656,131

5.0% senior, unsecured notes due December 15, 2012, net of discount (2)
 
85,497

 
85,575

Total debt
 
$
742,021

 
$
741,706


(1) Includes increase due to cumulative change in fair value of hedged debt of $3,166 as of March 31, 2012 and $2,788 as of December 31, 2011.

(2) Includes increase due to cumulative change in fair value of hedged debt of $688 as of March 31, 2012 and $780 as of December 31, 2011.

Discounts from par value are being amortized ratably as increases to interest expense over the term of the related debt.

All of our notes include covenants that place certain restrictions on the issuance of additional debt and limitations on certain liens. The notes due in 2019 and 2015 also include limitations on our ability to issue redeemable stock and preferred stock, make loans and investments, and consolidate, merge or sell all or substantially all of our assets.

In March 2011, we issued $200,000 of 7.0% senior notes maturing on March 15, 2019. The notes were issued via a private placement under Rule 144A of the Securities Act of 1933. These notes were subsequently registered with the Securities and Exchange Commission (SEC) via a registration statement which became effective on January 10, 2012. Interest payments are due each March and September. The notes are guaranteed by certain of our subsidiaries and place a limitation on restricted payments, including share repurchases and increases in dividend levels. The limitation on restricted payments does not apply if the notes are upgraded to an investment-grade credit rating. Financial information for the guarantor subsidiaries can be found in Note 14. At any time prior to March 15, 2014, we may on one or more occasions redeem up to 35% of the original principal amount of the notes with the proceeds of one or more equity offerings at a redemption price of 107% of the principal amount of the notes, together with accrued and unpaid interest. At any time prior to March 15, 2015, we may also redeem some or all of the notes at a price equal to 100% of the principal amount plus accrued and unpaid interest and a make-whole premium. At any time on or after March 15, 2015, we may redeem some or all of the notes at prices ranging from 100% to 103.5% of the principal amount. If at any time we sell certain of our assets or experience specific types of changes in control, we must offer to purchase all of the outstanding notes at 101% of the principal amount. Proceeds from the offering, net of offering costs, were $196,223. These proceeds were used to retire a portion of our senior, unsecured notes due in 2012. The fair value of the notes issued in March 2011 was $207,750 as of March 31, 2012, based on quoted prices for identical liabilities when traded as assets.

In May 2007, we issued $200,000 of 7.375% senior notes maturing on June 1, 2015. The notes were issued via a private placement under Rule 144A of the Securities Act of 1933. These notes were subsequently registered with the SEC via a registration statement which became effective on June 29, 2007. Interest payments are due each June and December. The notes are guaranteed by the same subsidiaries which guarantee our notes due in 2019 and place a limitation on restricted payments, including share repurchases and increases in dividend levels. This limitation does not apply if the notes are upgraded to an investment-grade credit rating. Financial information for the guarantor subsidiaries can be found in Note 14. Principal redemptions may be made at our election at any time at redemption prices ranging from 100% to 103.688% of the principal amount. If we sell certain of our assets or experience specific types of changes in control, we must offer to purchase all of the outstanding notes at 101% of the principal amount. Proceeds from the offering, net of offering costs, were $196,329. These proceeds were used as part of our repayment of unsecured notes which matured on October 1, 2007. The fair value of the notes issued in May 2007 was $206,000 as of March 31, 2012, based on quoted prices for identical liabilities when traded as assets.

In October 2004, we issued $275,000 of 5.125% senior, unsecured notes maturing on October 1, 2014. The notes were issued via a private placement under Rule 144A of the Securities Act of 1933. These notes were subsequently registered with the SEC via a registration statement which became effective on November 23, 2004. Interest payments are due each April and October. Proceeds from the offering, net of offering costs, were $272,276. These proceeds were used to repay commercial paper borrowings used for the acquisition of New England Business Service, Inc. in 2004. During the quarter ended March 31, 2011, we retired $10,000 of these notes, realizing a pre-tax loss of $185. As of March 31, 2012, the fair value of the $253,500 remaining notes outstanding was $260,471 based on quoted prices for identical liabilities when traded as assets. As discussed in

16



Note 5, we have entered into interest rate swaps to hedge a portion of these notes. The fair value of long-term debt disclosed here does not reflect the impact of these fair value hedges.

In December 2002, we issued $300,000 of 5.0% senior, unsecured notes maturing on December 15, 2012. These notes were issued under our shelf registration statement covering up to $300,000 in medium-term notes, thereby exhausting that registration statement. Interest payments are due each June and December. Principal redemptions may be made at our election prior to the stated maturity. Proceeds from the offering, net of offering costs, were $295,722. These proceeds were used for general corporate purposes, including funding share repurchases, capital asset purchases and working capital. During the quarter ended March 31, 2011, we retired $195,463 of these notes, realizing a pre-tax loss of $6,810. As of March 31, 2012, the fair value of the $84,847 remaining notes outstanding was $86,161, based on quoted prices for identical liabilities when traded as assets. As discussed in Note 5, we have entered into interest rate swaps to hedge these notes. The fair value of long-term debt disclosed here does not reflect the impact of these fair value hedges.

As of December 31, 2011, we had a $200,000 credit facility, which was scheduled to expire in March 2013. In February 2012, we modified the terms of this credit facility, extending its term to February 2017. Additionally, we lowered our commitment fee to a range of 0.20% to 0.45% based on our leverage ratio. Borrowings under the credit facility are collateralized by substantially all of our personal and intangible property. The credit agreement governing the credit facility contains customary covenants regarding limits on levels of subsidiary indebtedness and capital expenditures, liens, investments, acquisitions, certain mergers, and certain asset sales outside the ordinary course of business, and change in control as defined in the agreement. The agreement also contains financial covenants regarding our leverage ratio, interest coverage and liquidity.

Amounts outstanding under our credit facility were as follows:
 
 
Quarter Ended March 31, 2012
 
Year Ended December 31, 2011
Daily average amount outstanding
 
$

 
$
21,655

Weighted-average interest rate
 

 
3.03
%

No amounts were outstanding under our credit facility as of March 31, 2012 and December 31, 2011. As of March 31, 2012, amounts were available for borrowing under our credit facility as follows:
 
 
Total
available
Credit facility commitment
 
$
200,000

Outstanding letters of credit
 
(8,535
)
Net available for borrowing as of March 31, 2012
 
$
191,465


Absent certain defined events of default under our debt instruments, and as long as our ratio of earnings before interest, taxes, depreciation and amortization (EBITDA) to interest expense, as defined, is in excess of two to one, our debt covenants do not restrict our ability to pay cash dividends at our current rate, although there are aggregate annual limits on the amount of dividends and share repurchases under the terms of our credit facility, as well as a cumulative limit on such payments through the term of the credit facility. If our ratio of EBITDA to interest expense falls below two to one, there would also be limitations on our ability to issue additional debt.


Note 11:  Other commitments and contingencies

Indemnifications - In the normal course of business, we periodically enter into agreements that incorporate general indemnification language. These indemnifications encompass third-party claims arising from our products and services, including service failures, breach of security, intellectual property rights, governmental regulations and/or employment-related matters. Performance under these indemnities would generally be triggered by our breach of the terms of the contract. In disposing of assets or businesses, we often provide representations, warranties and/or indemnities to cover various risks including, for example, unknown damage to the assets, environmental risks involved in the sale of real estate, liability to investigate and remediate environmental contamination at waste disposal sites and manufacturing facilities, and unidentified tax liabilities and legal fees related to periods prior to disposition. We do not have the ability to estimate the potential liability from such indemnities because they relate to unknown conditions. However, we have no reason to believe that any possible

17



liability under these indemnities would have a material adverse effect on our financial position, annual results of operations or annual cash flows. We have recorded liabilities for known indemnifications related to environmental matters.

Environmental matters - We are currently involved in environmental compliance, investigation and remediation activities at some of our current and former sites, primarily printing facilities of our Financial Services and Small Business Services segments which have been sold. Remediation costs are accrued on an undiscounted basis when the obligations are either known or considered probable and can be reasonably estimated. Remediation or testing costs that result directly from the sale of an asset and which we would not have otherwise incurred are considered direct costs of the sale of the asset. As such, they are included in our measurement of the carrying value of the asset sold.

Accruals for environmental matters were $8,665 as of March 31, 2012 and $8,730 as of December 31, 2011, primarily related to facilities which have been sold. These accruals are included in accrued liabilities and other long-term liabilities in the consolidated balance sheets. Accrued costs consist of direct costs of the remediation activities, primarily fees which will be paid to outside engineering and consulting firms. Although recorded accruals include our best estimates, our total costs cannot be predicted with certainty due to various factors such as the extent of corrective action that may be required, evolving environmental laws and regulations and advances in environmental technology. Where the available information is sufficient to estimate the amount of the liability, that estimate is used. Where the information is only sufficient to establish a range of probable liability and no point within the range is more likely than any other, the lower end of the range is recorded. We do not believe that the range of possible outcomes could have a material effect on our financial condition, results of operations or liquidity. Expense reflected in our consolidated statements of comprehensive income for environmental matters was $39 for the quarter ended March 31, 2012 and was a reduction in expense of $20 for the quarter ended March 31, 2011.

As of March 31, 2012, $6,440 of the costs included in our environmental accruals were covered by an environmental insurance policy which we purchased during 2002. The insurance policy covers up to $12,911 of remediation costs, of which $6,471 had been paid through March 31, 2012. This insurance policy does not cover properties acquired subsequent to 2002. However, costs included in our environmental accruals for such properties were not material as of March 31, 2012. We do not anticipate significant net cash outlays for environmental matters in 2012. The insurance policy also covers up to $10,000 of third-party claims through 2032 at certain owned, leased and divested sites, as well as any new conditions discovered at certain owned or leased sites through 2012. We consider the realization of recovery under the insurance policy to be probable based on the insurance contract in place with a reputable and financially-sound insurance company. As our environmental accruals include our best estimates of these costs, we have recorded receivables from the insurance company within other current assets and other non-current assets based on the amounts of our environmental accruals for insured sites.

We also have an additional environmental site liability insurance policy providing coverage on facilities which we acquired subsequent to 2002. This policy covers liability for claims of bodily injury or property damage arising from pollution events at the covered facilities. The policy also provides remediation coverage should we be required by a governing authority to perform remediation activities at the covered sites. The policy provides coverage of up to $15,000 through April 2019. No accruals have been recorded in our consolidated financial statements for any of the events contemplated in this insurance policy.

Self-insurance - We are self-insured for certain costs, primarily workers' compensation claims and medical and dental benefits. The liabilities associated with these items represent our best estimate of the ultimate obligations for reported claims plus those incurred, but not reported. The liability for workers' compensation, which totaled $4,960 as of March 31, 2012 and $5,141 as of December 31, 2011, is accounted for on a present value basis. The difference between the discounted and undiscounted workers' compensation liability was $28 as of March 31, 2012 and $20 as of December 31, 2011. We record liabilities for medical and dental benefits for active employees and those employees on long-term disability. Our liability for active employees is not accounted for on a present value basis as we expect the benefits to be paid in a relatively short period of time. Our liability for those employees on long-term disability is accounted for on a present value basis. Our total liability for these medical and dental benefits totaled $4,116 as of March 31, 2012 and $3,848 as of December 31, 2011. The difference between the discounted and undiscounted medical and dental liability was $274 as of March 31, 2012 and $296 as of December 31, 2011.

Our self-insurance liabilities are estimated, in part, by considering historical claims experience, demographic factors and other actuarial assumptions. The estimated accruals for these liabilities could be significantly affected if future events and claims differ from these assumptions and historical trends.




18



Note 12: Shareholders’ equity

Shares outstanding Changes in common shares outstanding were as follows:
 
 
Quarter Ended March 31, 2012
Balance, December 31, 2011
 
50,826

Issued
 
185

Retired
 
(20
)
Balance, March 31, 2012
 
50,991


Share repurchases We have an outstanding authorization from our board of directors to purchase up to 10,000 shares of our common stock. This authorization has no expiration date, and 5,257 shares remained available for purchase under this authorization as of March 31, 2012. We did not repurchase any shares during the quarter ended March 31, 2012.

Accumulated other comprehensive loss was comprised of the following:
 
 
Pension and postretirement benefit plans, net of tax
 
Loss on derivatives, net of tax(1)
 
Net unrealized gain on marketable securities, net of tax
 
Currency translation adjustment
 
Accumulated other comprehensive loss
Balance, December 31, 2011
 
$
(62,278
)
 
$
(2,931
)
 
$
178

 
$
5,630

 
$
(59,401
)
Current period other comprehensive income (loss)
 
439

 
278

 
(54
)
 
868

 
1,531

Balance, March 31, 2012
 
$
(61,839
)
 
$
(2,653
)
 
$
124

 
$
6,498

 
$
(57,870
)

(1) Relates to interest rate locks executed in 2004 and 2002. See the caption "Note 6: Derivative financial instruments" in the Notes to Consolidated Financial Statements appearing in the 2011 Form 10-K.


Note 13: Business segment information

We operate three reportable business segments: Small Business Services, Financial Services and Direct Checks. Our business segments are generally organized by type of customer served and reflect the way we manage the company. Small Business Services promotes and sells products and services to small businesses via mail and the internet, referrals from financial institutions and telecommunications clients, a network of distributors and dealers, and a direct sales force which focuses on major accounts. These efforts are supplemented by the account development efforts of an outbound telemarketing group. Financial Services' products and services are sold through multiple channels, including a direct sales force, to financial institution clients nationwide, including banks, credit unions and financial services companies. Direct Checks sells products and services directly to consumers using direct response marketing and the internet. All three segments operate primarily in the United States. Small Business Services also has operations in Canada and portions of Europe. Our product and service offerings are comprised of the following:

Checks – We remain one of the largest providers of checks in the United States, both in terms of revenue and the number of checks produced. Checks account for the majority of the revenue in our Financial Services and Direct Checks segments and represented 47.2% of our Small Business Services segment's revenue in 2011.

Forms – Our Small Business Services segment provides printed forms to small businesses, including billing forms, work orders, job proposals, purchase orders, invoices and personnel forms. This segment also offers computer forms compatible with accounting software packages commonly used by small businesses. Forms produced by our Financial Services and Direct Checks segments include deposit tickets and check registers.

Accessories and other products – Small Business Services produces products designed to provide small business owners with the customized documents necessary to efficiently manage their business including envelopes, office supplies, stamps and labels, as well as retail packaging supplies. Our Financial Services and Direct Checks segments offer check book covers and stamps.


19



Marketing solutions – All three of our segments offer products and services that help small businesses and financial institutions promote their businesses and acquire customers. Our Small Business Services segment offers services such as web design, hosting and other web services, logo design, search engine marketing, and digital printing services designed to fulfill the sales and marketing needs of small businesses, as well as products such as business cards, greeting cards, brochures and apparel. Financial Services offers various customer acquisition programs and marketing communications services, while Direct Checks provides package insert programs under which companies' marketing materials are included in our check packages.

Other services – All three of our segments provide fraud protection services. In addition, our Small Business Services segment offers payroll services, and Financial Services provides financial institution profitability, regulatory and compliance programs.

The accounting policies of the segments are the same as those described in the Notes to Consolidated Financial Statements included in the 2011 Form 10-K. We allocate corporate costs for our shared services functions to our business segments, including costs of our executive management, human resources, supply chain, finance, information technology and legal functions. Generally, where costs incurred are directly attributable to a business segment, primarily within the areas of information technology, supply chain and finance, those costs are charged directly to that segment. Because we use a shared services approach for many of our functions, certain costs are not directly attributable to a business segment. These costs are allocated to our business segments based on segment revenue, as revenue is a measure of the relative size and magnitude of each segment and indicates the level of corporate shared services consumed by each segment. Corporate assets are not allocated to the segments and consist of property, plant and equipment, internal-use software, inventories and supplies related to our corporate shared services functions of manufacturing, information technology and real estate, as well as long-term investments.

We are an integrated enterprise, characterized by substantial intersegment cooperation, cost allocations and the sharing of assets. Therefore, we do not represent that these segments, if operated independently, would report the operating income and other financial information shown.

The following is our segment information as of and for the quarters ended March 31, 2012 and 2011:

 
 
 
 
Reportable Business Segments
 
 
 
 
 
 
 
 
Small Business Services
 
Financial Services
 
Direct Checks
 
Corporate
 
Consolidated
Revenue from external customers:
 
2012
 
$
229,595

 
$
90,593

 
$
57,793

 
$

 
$
377,981

 
 
2011
 
200,003

 
88,014

 
61,735

 

 
349,752

Operating income:
 
2012
 
38,775

 
21,920

 
17,330

 

 
78,025

 
 
2011
 
35,770

 
15,697

 
15,988

 

 
67,455

Depreciation and amortization
 
2012
 
11,388

 
3,254

 
2,455

 

 
17,097

expense:
 
2011
 
11,135

 
2,753

 
5,855

 

 
19,743

Total assets:
 
2012
 
824,579

 
97,561

 
172,231

 
315,639

 
1,410,010

 
 
2011
 
785,647

 
60,654

 
176,207

 
294,110

 
1,316,618

Capital asset purchases:
 
2012
 

 

 

 
8,996

 
8,996

 
 
2011
 

 

 

 
8,422

 
8,422



Note 14: Supplemental guarantor financial information

In March 2011, we issued $200,000 of long-term notes due March 15, 2019. The notes were issued under a private placement under Rule 144A of the Securities Act of 1933. These notes were subsequently registered with the SEC via a registration statement which became effective on January 10, 2012. These notes are jointly and severally guaranteed on a full and unconditional basis, subject to the release provisions described herein, by certain 100%-owned subsidiaries that guarantee any of our other indebtedness. These subsidiaries also guarantee our obligations under our credit facility and our long-term notes due in 2015. The subsidiary guarantees with respect to the notes due in March 2019 are subject to release upon the occurrence of certain events: the sale of all or substantially all of a subsidiary's assets, when the requirements for defeasance of the guaranteed securities have been satisfied, when the subsidiary is declared an unrestricted subsidiary, or upon satisfaction and discharge of the indenture.

20




The following condensed supplemental consolidating financial information reflects the summarized financial information of Deluxe Corporation, the guarantors on a combined basis and the non-guarantor subsidiaries on a combined basis. Separate financial statements of the guarantors are not presented because the guarantors are jointly, severally, fully and unconditionally liable under the guarantees, subject to the release provisions described herein, and we believe that the condensed consolidating financial statements presented are sufficient to provide an understanding of the financial position, results of operations and cash flows of the guarantors. We made certain immaterial corrections to the 2011 information presented for the guarantor subsidiaries and the non-guarantor subsidiaries. These corrections had no impact on our consolidated financial statements.

We are an integrated enterprise, characterized by substantial intersegment cooperation, cost allocations and the sharing of assets. Therefore, we do not represent that the financial information presented is indicative of the financial position, results of operations or cash flows which the entities would have reported if they had operated independently. The condensed consolidating financial statements should be read in conjunction with our consolidated financial statements.


21



Deluxe Corporation
Condensed Consolidating Balance Sheet

 
 
March 31, 2012
 
 
Deluxe Corporation
 
Guarantor subsidiaries
 
Non-guarantor subsidiaries
 
Eliminations
 
Total
ASSETS
 
 
 
 
 
 
 
 
 
 
Current Assets:
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
 
$
37,170

 
$
5,214

 
$
16,331

 
$

 
$
58,715

Trade accounts receivable, net
 

 
55,044

 
12,706

 

 
67,750

Inventories and supplies
 

 
20,562

 
2,180

 

 
22,742

Deferred income taxes
 
268

 
5,429

 
784

 

 
6,481

Funds held for customers
 

 

 
40,656

 

 
40,656

Other current assets
 
11,589

 
12,979

 
5,225

 

 
29,793

Total current assets
 
49,027

 
99,228

 
77,882

 

 
226,137

Long-Term Investments
 
36,692

 
9,163

 

 

 
45,855

Property, Plant And Equipment, net
 

 
93,746

 
16,949

 

 
110,695

Assets Held For Sale
 

 
2,741

 

 

 
2,741

Intangibles, net
 

 
150,366

 
1,675

 

 
152,041

Goodwill
 

 
775,044

 
1,998

 

 
777,042

Investments In Consolidated Subsidiaries
 
1,356,862

 
19,529

 

 
(1,376,391
)
 

Intercompany (Payable) Receivable
 
(348,183
)
 
386,696

 
(38,513
)
 

 

Other Non-Current Assets
 
11,879

 
68,707

 
14,913

 

 
95,499

Total Assets
 
$
1,106,277

 
$
1,605,220

 
$
74,904

 
$
(1,376,391
)
 
$
1,410,010

 
 
 
 
 
 
 
 
 
 
 
LIABILITIES AND SHAREHOLDERS' EQUITY
 
 
 
 
 
 
 
 
 
 
Current Liabilities:
 
 
 
 
 
 
 
 
 
 
Accounts payable
 
$
10,929

 
$
43,763

 
$
3,618

 
$

 
$
58,310

Accrued liabilities
 
35,483

 
70,185

 
45,605

 

 
151,273

Long-term debt due within one year
 
85,497

 

 

 

 
85,497

Total current liabilities
 
131,909

 
113,948

 
49,223

 

 
295,080

Long-Term Debt
 
656,524

 

 

 

 
656,524

Deferred Income Taxes
 
(26,209
)
 
75,155

 
3,189

 

 
52,135

Other Non-Current Liabilities
 
4,405

 
59,255

 
2,963

 

 
66,623

Total Shareholders' Equity
 
339,648

 
1,356,862

 
19,529

 
(1,376,391
)
 
339,648

Total Liabilities And Shareholders' Equity
 
$
1,106,277

 
$
1,605,220

 
$
74,904

 
$
(1,376,391
)
 
$
1,410,010


22




Deluxe Corporation
Condensed Consolidating Balance Sheet

 
 
December 31, 2011
 
 
Deluxe Corporation
 
Guarantor subsidiaries
 
Non-guarantor subsidiaries
 
Eliminations
 
Total
ASSETS