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Vancouver Consumers Sit Down with John Hutton from Westcoast Moulding & Millwork Limited

Westcoast Moulding & Millwork Limited specializes in Building Supplies & Custom Millwork & Custom Stairs, servicing the Greater Vancouver Region.

Westcoast Moulding & Millwork Limited wins this year its 6th Consumer Choice Award

SURREY, BC, February 14, 2019 /24-7PressRelease/ --

Q: What does being a Consumer Choice Award Winner mean to you? How did winning the Consumer Choice Award impact your business?

A: We are just thrilled to win this award for the 6th consecutive year! It means a lot as it is validation from our customers that we are doing it right.

Q: What makes you/your company successful?

A: Well I am not afraid to say that we are the elite when it comes to our Product Lines and our Customer Service. I absolutely believe we are successful because we have the right people. Every single person in our company is aware of how vital they are to the day to day operation. If it wasn't for their vision to excel at their work, we wouldn't have experienced the growth that we have since 1990.

Q: How do you keep up with the trends in your industry?

A: We are constantly adding new product lines (not just adding styles but also in the type of wood material that we want to have in stock). We pride ourselves in the fact that we are Solutions experts, and because of this, we are generally ahead of trends instead of chasing them.

Q: What is the next priority for your business?

A: We manufacture Custom Built Wood Staircases - our experienced Craftsman build these beautifully designed staircases. We want to grow that part of our business.

Q: What makes your business unique in the market?

A: We are Solutions Experts. As our name indicates we are Moulding & Millwork so if our experienced and knowledgeable staff can't source an item (baseboard, casing, crown, etc ) for a customer, we can most likely manufacture it - which makes us unique indeed!
That is why our customers are Builders, Contractors, Design Professionals and Homeowners.

Q: Where do the great ideas come from in your organization? (Team decisions, management decision etc.)

A: We get our ideas from all our people. Our staff are very dedicated and work extremely well together. We bounce ideas off each other and we have a lot of long term employees that have been with us since 1990. We must be doing something right.

Q: What are the "core values" of your organization?

A: Compassion. Creativity. Determination. Fairness. Honesty. Knowledge. Respect. Success. Friendships.

Q: What makes your business unique in the market?

A: As I mentioned earlier we are the elite when it comes to products & service. A lot of our customers we know by their first name and we have established long term friendships over the year. We care about the projects they are working on. We think they are as happy to see us as we are to see them.

GETTING TO KNOW JOHN HUTTON:

Are you or your company involved in your community (charity, fundraising, etc.)... Yes, we contribute to local schools, BC Children's Hospital, various Fire Departments and other charities.
What hobby would you get into if time and money were not an issue?... I love working on old cars....wish I had more time.
What age do you wish you could permanently be? And why?... I like the age I am at now... I like the wisdom, patience, experience and compassion that I have learned through success and failure - I wouldn't want to lose that.
If you could only use ONE word to describe yourself, what would it be?... Thankful.
Where is your dream vacation destination/place?... We love to travel and I've been to many places but we built a cabin (well it's not really a cabin) which is on the edge of a lake and golf course and it's about 1 hr from where we live. It's our getaway and it doesn't take us long to get there which is a bonus!

CONTACT INFORMATION:

Website: http://westcoastmoulding.com/
E-mail: nfo@westcoastmoulding.com
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