A Discreet Packaging Solution for BigCommerce Merchants

Photo from Ebizio 

Have you ever purchased an item online that you preferred was kept private? Whether to avoid nosy neighbors, keep gifts a surprise, or mitigate theft, it’s common to want package contents hidden from outsiders. This is often the case for shoppers of MiwallCorp.com, an online gun and ammunition retailer serving individuals, wholesale distributors, and law enforcement agencies nationwide.

To provide their shoppers the option to keep purchases incognito, MiwallCorp.com required an add-on solution to charge for discreet packaging while preserving a smooth checkout process.

The Challenge: Discreet Packaging Fees on BigCommerce

Demand is growing for discreet packaging. It’s a convenient option for consumers who want to avoid prying eyes from seeing what they’ve purchased and for e-commerce businesses that want to keep the contents of their shipments private. 

There are several types of products bought online that commonly use discreet shipping – including guns and ammo, adult products, vape products, electronics, and other high-value items. However, virtually any business or industry can benefit from offering their customers more covert packaging options.

With the Product Fee Manager module of Ebizio Checkout, customers can add optional fees during checkout for virtually any upcharge, including gift wrapping, additional handling expenses, and discreet packaging options.

The add-on fees are easily configured to apply to all products or select product categories in the BigCommerce storefront. After the installation of Product Fee Manager, Miwall Corp customers now have the option to add discreet packaging for their purchases. Should they change their mind during checkout, they can easily “toggle off” to remove the fee.

Discreet packaging fees are applied and labeled separately from tax and shipping during checkout and on order invoices, preventing any potential confusion. Store owners have full control in labeling the fees and adding an additional description to help customers understand what the charge entails.