Online money transfer platform Remitly (NASDAQ: RELY) announced better-than-expected revenue in Q4 CY2025, with sales up 25.7% year on year to $442.2 million. Guidance for next quarter’s revenue was better than expected at $437 million at the midpoint, 1.8% above analysts’ estimates. Its non-GAAP profit of $0.39 per share was significantly above analysts’ consensus estimates.

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StockStory’s Take

Remitly’s fourth quarter results were met with strong approval from the market, reflecting both operational gains and robust customer growth. Management credited high-volume sender momentum and wider adoption of new products such as Flex and Remitly Business for driving send volume and revenue higher. CEO Matthew Oppenheimer emphasized the impact of AI-powered fraud prevention and efficiency measures on profitability, noting, “A recently upgraded fraud model, leveraging AI and integrated data across our platform, helped drive record low transaction losses.” The company also highlighted disciplined marketing spending and improved customer retention as additional contributors to outperformance.

Looking ahead, Remitly’s guidance is built on expanding its product suite, deeper penetration among high-amount senders, and continued productivity gains enabled by AI. Management believes new products, including Flex, Remitly Business, and the Remitly One membership program, will more than double their revenue contribution this year. Incoming CEO Sebastian Gunningham described AI as a “big tailwind for this business,” and CFO Vikas Mehta pointed to favorable regulatory changes and strong customer resilience as key supports for the company’s 2026 outlook. The team remains focused on scaling new products while maintaining cost discipline and operational leverage.

Key Insights from Management’s Remarks

Management attributed the quarter’s results to strong execution in core money movement, rapid growth in high-value customer segments, and new product traction.

• High-amount senders drive growth: Remitly reported a significant increase in send volumes from high-amount and very high-amount senders, with very high-amount sender volume rising over 100% year-over-year. These customer tiers now make up nearly half of Remitly’s total send volume, supporting higher transaction sizes and improved customer value.

• AI boosts fraud prevention and efficiency: The company’s upgraded AI-driven fraud detection system delivered record low transaction losses and contributed to operational cost savings. According to CFO Vikas Mehta, early customer satisfaction scores show that AI-led support interactions can match or outperform human agents, further reducing support costs.

• New products gaining traction: Flex, the Send Now, Pay Later product, reached 120,000 users, nearly doubling revenue sequentially. Remitly Business, targeting small and medium businesses with cross-border payment needs, onboarded over 15,000 business customers, with average transaction sizes roughly double those of consumer customers.

• Geographic and channel diversification: Revenue growth was balanced between the U.S. and Rest of World markets. Notably, customer adoption in the UAE grew over 150% quarter-over-quarter, while revenue from new receiving regions outpaced traditional corridors like India, the Philippines, and Mexico.

• Disciplined cost management and marketing: Marketing investments remained focused, with spend per active customer declining and customer acquisition efficiency improving. The use of AI and seasonally targeted campaigns helped drive record customer retention and strong payback metrics.

Drivers of Future Performance

Remitly expects revenue growth and margin expansion to be driven by increased adoption of new products, AI-enabled efficiencies, and a growing high-value customer base.

• Scaling new product lines: Management plans to move several new offerings, such as Remitly credit and expanded Wallet and Card features, from pilot to full-scale launch in key geographies. They expect new products’ revenue to more than double in 2026, with cross-sell and higher engagement rates among existing customers.

• AI as a structural advantage: Both outgoing and incoming leadership highlighted AI’s role in lowering fraud risk, streamlining operations, and accelerating product development. These improvements are expected to boost productivity and contain expenses even as the company expands geographically and across customer types.

• Focus on high-amount senders and business customers: The company aims to further increase its share among senders transferring over $1,000 per transaction and to broaden its reach in the business segment. Management sees this mix shift as vital to sustaining higher average transaction values and driving profitability, while also managing risk as transaction limits rise.

Catalysts in Upcoming Quarters

In the coming quarters, the StockStory team will be closely monitoring (1) the pace of adoption and revenue contribution from new products like Remitly credit and expanded Wallet features; (2) the effectiveness of AI investments in driving further efficiency and lowering fraud-related costs; and (3) continued momentum in acquiring high-amount senders and business customers across new geographies. Execution on these priorities will be pivotal to realizing Remitly’s medium-term growth targets.

Remitly currently trades at $17.58, up from $13.61 just before the earnings. Is the company at an inflection point that warrants a buy or sell? Find out in our full research report (it’s free).

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